Review Insights · Google Play
Bybit.eu: Buy Bitcoin & Crypto
Bybit EU GmbH · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 63 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"bybit"
15 negative reviews mention this · 24% of all complaints
★★★★★ "Got banned for no reason on my regular Bybit EU account, moved here. Don't know how it's possible but this app is a laggy buggy mess, either with the deposit proccess or withdrawal and verification. Also got double drafted when depositing f…" - Matiasas
2
"account"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Got banned for no reason on my regular Bybit EU account, moved here. Don't know how it's possible but this app is a laggy buggy mess, either with the deposit proccess or withdrawal and verification. Also got double drafted when depositing f…" - Matiasas
3
"support"
10 negative reviews mention this · 16% of all complaints
★★★★★ "horrendous delays, non friendly user interface when it comes to withdrawing and horrible customer support. I wouldn't even bother 😌" - XdMcNiko
4
"verification"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Got banned for no reason on my regular Bybit EU account, moved here. Don't know how it's possible but this app is a laggy buggy mess, either with the deposit proccess or withdrawal and verification. Also got double drafted when depositing f…" - Matiasas
5
"trading"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Absolute worst app for trading, you get scammed, funds frozen, the verifications work once a year and when you cant authetificate 3 times because of this horrible waste of time, you get banned for a day (best case scenario) do not even thin…" - watermelon watermelon
📋 All 63 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Got banned for no reason on my regular Bybit EU account, moved here. Don't know how it's possible but this app is a laggy buggy mess, either with the deposit proccess or withdrawal and verification. Also got double drafted when depositing funds. Piss off
Absolute worst app for trading, you get scammed, funds frozen, the verifications work once a year and when you cant authetificate 3 times because of this horrible waste of time, you get banned for a day (best case scenario) do not even think about using bybit, dont make my mistakes, never recommend, saying the truth.
they blocked my account
horrendous delays, non friendly user interface when it comes to withdrawing and horrible customer support. I wouldn't even bother 😌
I couldn't verify here, but I already verified on the original account.
no leverage! And my card was approved twice, but no option to get physical card...
this app is absolutely worthless this company is absolutely useless
very bad, did not recommend to use, they monitor everything that you deposit or withdraw, worse services
INSANE commissions for everything
one of worst experiences which I had ever - transfer fee is alot - UI is complex - easily make user confused
terrible. recomend dont waste time there. Dont put your funds in to its big trohble , prove nothing. gamble funds not accepted. fees terrible deposit never come.on time. allways terrible expiriance. in US version no any problem like whit eu version. terrible. not worth even one star. slow and bad.
Bybit EU is damaging the Bybit name. The app is buggy, support is ineffective, and campaign rewards are handled in a very misleading way. I completed a task within the event period and was later denied the reward because of internal processing timing that was not clearly disclosed in the published terms. Very poor user experience.
Horrible KYC experience. After submitting a bunch of documents, you are able to deposit funds, but after some while they stop accepting your deposits and start asking for more documents (proof of income, etc.). Also, many features are blocked with message saying "This feature is unavailable as your nationality or Identity verification information is associated with Austria or you have been identified as an Austrian tax resident" - Guess what, this statement is false for me perdonally.
very limited! no future, no p2p, no usdt. too many sensitive documents required for card, not worth it.. most of the users reviews are 1 star. strange that it got total 4.7!! ready reviews many people can't withdraw money
In my whole life I never seen an app with so many bugs. Forced security checks like 2DA via google auth and code with ridiculously short expiration time via email just to send crypto. I transfered money from other exchange and despite transfer being confirmed by ByBit itself it took time to show. No futures for EU. Buttons that dont work etc. seriously, if I could give zero, I would. App is useless. I hope it rots.
this app don't work I can't connect with tradinview
the App contains no Future trade.
I think this is the worst EU exchange. There are not many chain options to withdraw from, and stacking does not give a good rate like other EU exchanges. I was very happy with my global account, but now I'm not using Bybit anymore...
Quite a horrible app, definitely not recommended. Extremely inferior to the original. Misleading advertisement about "Copy trading" function - after multiple question chat bot finally admitted it is not present and company just provides false advertisement. Movement of funds and currencies is another nightmare in itself. Avoid this app like plague, especially as there are so much better alternatives
Rewards are complete scam and it's one of the worst apps to use, just use robinhood instead
change your KYC provider as their face detecting KYC SOFTWARE is NOT DETECTING FACE in the year 2026!
Worst app ever. I could say it is a scum app. been waiting a card activation for months not knowing where the problem is. No support at all. App is not working.
After about three months the service feels like a scam, as cashback from a Bybit payment card cannot be redeemed and the account is restricted with a vague terms-of-service claim. Customer support replies instantly with template messages, repeats the unfounded accusation of multiple accounts for me and my brother, refuses to clarify, and closes the complaint, raising concern that some customers only have their KYC data harvested.
Dec 2025: Bybit asked for new EU verification that doesn't work on the Fold 7 because their website always says that I'm on a desktop and verification only works on mobile. Jan 2026: Bybit EU scams the registration reward that they promised. l
Trash! No futures trading.
Scanned ID, it says ok, but instead of my name, some gibberish appears. When I sign it, it leads me back to the verification process in an infinite cycle. Tried two types of ID, no success. App is useless. Then it says, my verification is under review, and sends me emails every day to complete my verification. This app is so unprofessional that it smells like scam.
I miss flexible earn and some trading pairs. Give us back bybit global
Such a pain to make a new account while you are already a customer.Sink in Greece IDs haven't an expiration date. Ask Grok noobs.
They block your account without giving you the actual reason. You only get a copy paste answer with a list of possible reasons and saying it's a final decision with no appeal possible. Don't waste your time with this company
In the security/App lock menu the setting pattern sometimes disappear from itself, and deleting the app lock settings. so this security line not safe. Please mend it ASAP.
My Bybit EU account was hacked and the platform failed to enforce its own 24-hour security rule. A new withdrawal address was added, and just 25 minutes later the hacker made 5 withdrawals totaling 0.07970037 BTC. I was online trying to stop it, but Bybit offered no real-time support. All funds were drained. A serious security failure and extremely poor customer response. At the same time, 10 das later my acc still locked and I can't get my last 100$. They are absolute clowns and scammers.
just as some other reviewers said, the KYC doesn't support romanian IDs, i don't have a passport or a driver's license so for now, i can't trade safely on bybit. i understand that the way the date o birth is shown on romanian IDs is not the most ingenious idea but it's really not thqt hard to understand and by the way, the European app is way worse than the global app because of MiCA.
They put a referal program which is a scam.They said that they couldn't give me my rewards because they detected "abnormal activities" which is just stupid since i haven't done anything "abnormal".
the absolute most cumbersome and annoying crypto app to date. what an absolute nightmare. its like the devs thought at every turn how can we make this as hard as possible for our users
their referral reward system is a scam. do not fall for it. been framed stating I have multiple accounts which is not true. they just don't want to pay out so they falls frame you. Happened to me and my friend. Scammers
Meh
very hard to find how to aprove deposit.
Worst KYC experience ever encountered with a crypto / investing app! The photos of Romanian ID's and Romanian passports are not recognized and you have to retry dozen of times and in the end it still fails. The app doesn't correctly detect your name and personal data from the document. Even worse, it doesn't let you manually edit the automatically retrieved data, so you are forced to contact support. The app is so bad that at some moment you start wondering if it isn't a scam or a clone.
scammers they change task without any notice !! instead of 50 k they change to 200k...
useless app. no much options for trading, no tadfi
frustrations after migration. missing networks. not great. for now moving away from bybit.
⚠️ I cannot get my crypto out of this exchange!!! Warning, do not use the Bybit EU app. it says, " Travel Rule Verification Failed " I've tried everything possible to get my money out
after deposit 2000$ from wirex they block the money for 15 days and still don't answer my email for 15 days. be careful!!!
Support ignoring for 2 weeksno answers no problem solving !!!
horrible app crashes and never lets you verify. EU rules have wrecked consumers with all these rules it is not protection but harassment
During verification the app crashes on the selfie video. Please solve this.
slow app, no iDeal for Dutch citizens, fewer coins...Migrating to EU is a drama, old account is frozen. OKX is a cheaper an better choice
When I position my camera to scan my id, the app crashes, tried many times
very slow loading. Cannot verify
support docent exist or they answered after 2-6 month! I guess 1 person is working for them!
+ 13 more in the clipboard copy
Sentiment summary
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Positive (4-5★)
100%
Neutral (3★)
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Negative (1-2★)