Review Insights · Google Play
C&A Fashion Online Shop
C&A Mode GmbH & Co. KG · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 64 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"error"
8 negative reviews mention this · 13% of all complaints
★★★★★ "unexpected error, can't login" - Bogdan HARASEM
2
"doesn"
8 negative reviews mention this · 13% of all complaints
★★★★★ "doesn't save sizes even for subcategory, very not responsive. poor" - schubernig c
3
"login"
7 negative reviews mention this · 11% of all complaints
★★★★★ "unexpected error, can't login" - Bogdan HARASEM
📋 All 64 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
unexpected error, can't login
SSL certificate error inside the app whenever I want to open a product detail page. App is unusable. Error: Es kann keine sichere Verbindung zum Server aufgebaut werden. Das SSL-Zertifikat passt nicht zu der Adresse, die du gerade öffnen willst.
Paying with credit card is impossible in this app. I had to open a browser and login there to be able to pay. Online shops in Slovenia work flawlessly in their apps, why can't a big international company like C&A make an app which works?? Disappointing app.
ne fonctionne pas
Zeitverschwendung. Warenkorb wird geleert beim Versuch einzukaufen. Viele Produkte ausverkauft, da fragt man sich warum die Leute bei Amazon einkaufen. Hat sich auch nach vielen Monaten nichts getan. Update ein Jahr später weiterhin kaum Größen verfügbar für Standardgrößen bei Jeans. Wollt ihr kein Geld mehr? 🤷♂️
Can't login... nejde se přihlásit. na webu ano, v této aplikaci nikoliv.
can't get past the 'accept cookies' screen! There is a pop-up without an accept button. guys, really? (Galaxy S21FE)
Can't log in, can't reset the password (which yesterday was OK) and the delivery company pretends they have tried to deliver an order, which they have definitely not.
It keeps signing me out and later showing an error when I want to login. It gets annoying when I want to order something. It's the worst shopping app I have
I cannot log in the app, never could. The browser works fine.
Fraud as simple as that.
app available only for upgraded devices! wth!?
in 21.11 inca nu merge. degeaba va laudati cu reduceri in aplicatie, daca nu merge aplicatia. nu merge, efectiv se blocheaza si ecranul ramane alb. de cand am primit mailul cu reducere 50% in aplicatie, s-a crapat.
Unable to login, popup error. Tried clearing all data, reinstalled, same issue. What is the point of the app if you can't login, and this issue is present at least since 2024?
Cannot access shipping tracking. No help in the app. It won't let me in or let me reset a password. I have no idea where my order is.
There is no English language in the app
terrible app..can't access it since downloading.
awful experience when buy something show user card, show other, all cards
The app keeps logging me out and is very unstable. Items show as out of stock but remain in my cart. It's also very slow and buggy. EDIT: app constantly logs me out when I'm browsing for stuff. very frustrating EDIT 2: my card was charged, but the order didn't come throught. Very bad app, I don't think I will use it anymore. shame because i like c&a clothes for babies.
error... can't connect to the internet.. it's like this for 6 months already. Can't log in, can't use the app.. 1 star
Cannot be used, crashed repeatedly immediately after launch, even after reinstalling it. This issue was not resolved by developer even in two days' time. Update: I installed it again months later and now it does not add to cart. Probably the worst shopping app I ever used.
App is not working. A message related to an error appears on the app.
Je viens d'installer l'application et impossible de se connecter. Après avoir accepter les cookies, je clique sur "C'est parti" en vain et rien ne bouge. Impossible d'avancer vers la page de connexion sur l'appli. Donc application inutilisable en l'état. J'ai dû aller sur mon compte via le navigateur web chrome pour montrer ma carte de fidélité en magasin.
Geen filter voor 100% katoen
so slow
App doesn't work. It hasn't worked for months. Stuck on the same "Here we go"
I haven't been able to log in for the last six months or so.
one of the worse app I experienced in recent years. Although it gets regular updates and all reviews mention the same errors, never gets better. - app constantly gets log out. sometimes after each search in less than a minute of log in. - app can not scan the product if the light is not perfect, which is the normal in real world. it keeps saying product not exist. in general, it makes user angry and disappointed after each use. PS: same mindset in the response. if customer not like it, leave it
very slow
Does not want you to buy. The app fights you at every step. It loses products innthe basket if you log in. Products added before login. Not 2025 ready.
The app is in two different languages, you can't change the one you wanted because there is no other available for your contry. Also, the main shop page doesn't load after the first time.
Aplicația nu funcționează când am limba română selectată.
An absolutely useless app, almost for every tab it shows: "Stránku, kterou jste hledali, jsme bohužel nenašli."
The app doesn't allow me to search for products even after logging in! It just says that the name of the product is wrong and to type for example "jeans" even though I type jeans....
takes forever to pay through the app
I can't register in the app - can't get past the 'Jouw personnlijke shop-ervaring' page (I suspect there's a prompt like 'Volgende' at the bottom but the text disappears at the bottom of my screen).
doesn't work
App doesn't work at all
not working. cleared app data, uninstalled, installed again. the screen turns grey and the message is "C&A isn't responding". it's been a week since it's broken.
no English language option while in the Czech republic
I can't open the app
Frustrating user experience. My credentials are forgotten within minutes and I need to log in again. Right now I can't even use the app because it's crashing when I launch it. I trie d everything but it doesn't get fixed. Product filters and sortings reset if you change the subcategory (eg. from training shorts to jeans). Also, your loyalty program is binded to another service c&a-for-you and you need to use the same email. How stupid.
Not working... Shows a message: "ups! An error occurred." a year later, same thing. why have an app if we can't use it?
Not working on S21 FE.
Password reset isn't working.
The app is full of errors and mismatches
Crashes at setup (Netherlands)
so, 1) one has to log in every now and then (like minutes, not days), because for some reason this app cannot remember you logging in 2) if you are buying something, again, log in several times, put your billing data several times and so on 3) I managed to actually buy stuff, but the app thinks I have no orders 4) it's overall pretty slow and very buggy
How can an app be this bad to use? It's slow, changes the position of elements while you scroll, and no feedback when you click something, you don't know if you clicked or not. Such an abismal experience!
did not work for payment of order In c&a app.
+ 14 more in the clipboard copy
Sentiment summary
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Positive (4-5★)
100%
Neutral (3★)
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Negative (1-2★)