Review Insights · Google Play
Cal AI - Food Calorie Tracker
Improvement Tech LLC · 271,052 ratings · ★ 4.6
4.6
★★★★★
271,052 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
8 negative reviews mention this · 31% of all complaints
★★★★★ "it's worst 😞 app. i ever seen in my life basically they are scammer to scam the people.they say it's 3- days free trial trust me there is no 3- days free trial in this app and when you going to pay for free trial. they will say, i will ded…" - Faizan Musheer
2
"subscription"
4 negative reviews mention this · 15% of all complaints
★★★★★ "glitches a lot, customer service is difficult to get in touch with for support. paid for 1 year subscription and 5 months later was asked to renew... experienced issues with cashing out my funds collected from using the app and referrals It…" - Yvette Marie
3
"food"
4 negative reviews mention this · 15% of all complaints
★★★★★ "I don't want to pay anything to scna for food. how does this app get so much people but u need to pay money for your subscription. that's just dumb." - Nokuzola Nyengule
4
"every"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Great at first, but it keeps saying I lost my streak even tho i get on every day and log every meal, this has happened to me twice so far. Very frustrating" - Matthew Munguia
5
"trial"
3 negative reviews mention this · 12% of all complaints
★★★★★ "it's worst 😞 app. i ever seen in my life basically they are scammer to scam the people.they say it's 3- days free trial trust me there is no 3- days free trial in this app and when you going to pay for free trial. they will say, i will ded…" - Faizan Musheer
6
"paid"
3 negative reviews mention this · 12% of all complaints
★★★★★ "glitches a lot, customer service is difficult to get in touch with for support. paid for 1 year subscription and 5 months later was asked to renew... experienced issues with cashing out my funds collected from using the app and referrals It…" - Yvette Marie
7
"stars"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Data syncs to device not a cloud. Lost all progress after a glitch. went to my previous app. loved the simplicity of Cal AI but disappointed. giving 2 stars cause they did refund me." - Angel Hernandez
8
"does"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I don't want to pay anything to scna for food. how does this app get so much people but u need to pay money for your subscription. that's just dumb." - Nokuzola Nyengule
9
"waste"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Having issues with the app not storing info and customer support doesn't offer any support or solution to my issues. Waste of money and time. Now the time has lapsed for a refund and they will not help with the refund." - Michael Mendivil
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
made to put in credit card to use
I wasnt told before that I needed to pay to use the app.
Great at first, but it keeps saying I lost my streak even tho i get on every day and log every meal, this has happened to me twice so far. Very frustrating
it's worst 😞 app. i ever seen in my life basically they are scammer to scam the people.they say it's 3- days free trial trust me there is no 3- days free trial in this app and when you going to pay for free trial. they will say, i will deducted your Money now around 3,000 rupees . it's a scam app. i will never be use this again, worst app.
why take my finger print?! very suspicious 👀 also they make you try to pay
glitches a lot, customer service is difficult to get in touch with for support. paid for 1 year subscription and 5 months later was asked to renew... experienced issues with cashing out my funds collected from using the app and referrals It has taken 6 months for me to communicate with somebody They don't respond I still am waiting for my cash out pay, but at this point I canceled my account and uninstalled the app. I don't recommend it. I switched to the fasting track app, that also has AI
Asked me a million questions to get started that I skipped, and then asked for subscription money.
I don't want to pay anything to scna for food. how does this app get so much people but u need to pay money for your subscription. that's just dumb.
very very very poor website, there is nothing good, every click you can se bug of website, my experience is very poor, with this website
This app is really irritating, I tried to hit the plus button to see if my food would give me calories, but instead, it wants me to pay for a daily trial. I don't have money and I thought the app was normal
It should clearly mention it's a paid app.
Not going to renew my subscription. This app's AI is largely inaccurate and I spend most of my time doing corrections. I should be receiving a discount as I am teaching the AI more than it is helping me. I would not recommend.
I have given this app 1 stars because it takes to much money
Having issues with the app not storing info and customer support doesn't offer any support or solution to my issues. Waste of money and time. Now the time has lapsed for a refund and they will not help with the refund.
buggy, why does it search with every key press? just let me hit enter.
Worked quite well for the short trial but now I've paid and been using it longer term it's become very glitchy. You can enter the same food item and get different results and when I edit a kcal amount it often freezes then reverts to the pre-edit figure and I have to change it several times, which is time consuming and frustrating. It will also fail to log an entry and then log several at once all with kcal figures different to what you entered. Great UI, shame what's behind it doesn't work.
Cal ai OP
no where to unsubscribe from forces to be charged
very good app
inaccurate. wouldn't waste my money. for example. take a photo of an apple. it will say 0.0g of fibre..
complete waste of time the stupid badges pop up constantly making it next to impossible to log your good and causing a massive cortisol spike which makes it difficult to eat. also the ai is completely wrong on almost everything it does and even when I correct it the macros are still way off and I have to manually google what each macro is in each food item I'm eating. highly recommended finding another one this is definitely not worth the money or stress. Deserves 0 stars
Create a meal feature is still bugged. I mentioned this previously and was told it was "my mistake". There's no reason for a 1400 calorie meal to be logging as 1900 consumed calories. Waiting for a fix
Data syncs to device not a cloud. Lost all progress after a glitch. went to my previous app. loved the simplicity of Cal AI but disappointed. giving 2 stars cause they did refund me.
the app is really helpful when working properly, but that is rare. The app tends to get really laggy and unresponsive to the point in which I have to close the app and open it once more for it to work smoothly.
macros are not added up correctly, too many mistakes
very slow and glitchy
Sentiment summary
92%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)