Review Insights · Google Play
Calendly Mobile
Calendly LLC · 17,935 ratings · ★ 4.7
4.7
★★★★★
17,935 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
4 negative reviews mention this · 20% of all complaints
★★★★★ "For some reason it's using my junk Gmail account as the email account it's sending out emails from instead of the Ymail and Gmail accounts I registered with when seting up the account. And there's no way to change it on my end that I can se…" - Robert Bowhall
2
"feature"
3 negative reviews mention this · 15% of all complaints
★★★★★ "I think its absurd to be charged extra for text notifications that I can't edit bc the texts never include the Zoom link for the meeting, which should be a standard feature. paying for a service that doesn't give the client the Zoom link fo…" - Ashley Goad
3
"emails"
3 negative reviews mention this · 15% of all complaints
★★★★★ "I think its absurd to be charged extra for text notifications that I can't edit bc the texts never include the Zoom link for the meeting, which should be a standard feature. paying for a service that doesn't give the client the Zoom link fo…" - Ashley Goad
4
"change"
3 negative reviews mention this · 15% of all complaints
★★★★★ "it is not simple to either change an appointment or cancel it. I do not like your system at all it is not user-friendly and I will be looking for another app to move my business to" - Iris Wiener
5
"user"
3 negative reviews mention this · 15% of all complaints
★★★★★ "it is not simple to either change an appointment or cancel it. I do not like your system at all it is not user-friendly and I will be looking for another app to move my business to" - Iris Wiener
6
"friendly"
3 negative reviews mention this · 15% of all complaints
★★★★★ "it is not simple to either change an appointment or cancel it. I do not like your system at all it is not user-friendly and I will be looking for another app to move my business to" - Iris Wiener
7
"user friendly"
3 negative reviews mention this · 15% of all complaints
★★★★★ "When I try to use this platform to set up appointments for days further out the app says no times available. Ihave all of the pre sets set to the same days at all times this is happened multiple times. sometimes in order to bypass it, I hav…" - Tortoise Entrepreneur
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it is not simple to either change an appointment or cancel it. I do not like your system at all it is not user-friendly and I will be looking for another app to move my business to
You can't actually see your full calendar so I actually find this unorganized and it only allows you to book one event.
For some reason it's using my junk Gmail account as the email account it's sending out emails from instead of the Ymail and Gmail accounts I registered with when seting up the account. And there's no way to change it on my end that I can see.
When I try to use this platform to set up appointments for days further out the app says no times available. Ihave all of the pre sets set to the same days at all times this is happened multiple times. sometimes in order to bypass it, I have to change my availability, which becomes a customer service issue. i guess keep looking for something that it's a little bit more user friendly for everyone and consistent.
no good.
sad
Went to create an account, filled out my info, completed the Captcha on the first try. Then got a message on the next page telling me I took too many attempts at the Captcha and locked me out. I'll look for something better with less bugs
too hard to navigate
I don't know what you did, but now I am unable to sign into the account every time I click sign in via my mobile app It just takes me back to the sign-in screen. Please fix the bugs and update immediately!
About as user friendly as Microsoft DOS
Last update essentially removed all useful feature for free users :/
Can't even create an account, just keeps giving me errors. I'm sure the rest is just as bad.
terrible app, pretty buggy on desktop as well. won't be renewing.
I think its absurd to be charged extra for text notifications that I can't edit bc the texts never include the Zoom link for the meeting, which should be a standard feature. paying for a service that doesn't give the client the Zoom link for the meeting is dumb. Can't edit it til after 60 days. fix this feature or wait time & I'll raise my rating. clients are also having issues with getting emails and texts with different appointment times. I verified the time but wrong when client got reminders
bad integration, people complaining of errors when trying to schedule. not great.
way too strange of a learning curve, just link to my Google, and please let me edit contact emails/delete contacts
it glitches alot
Buggy. "lock_timezone must be a string" 🤦
the app is pretty good but the time is not accurate for both parties
no landscape and bad support. on my Android tablet it won't go to landscape, the real person I spoke with in support chat said it isn't an app supported feature. also, trying to figure out how to add multiple meeting location option, both the AI and real person didn't include an important step in the process.
Sentiment summary
91%
Positive (4-5★)
4%
Neutral (3★)
5%
Negative (1-2★)