Review Insights · Google Play
Calorie, Carb & Fat Counter
Virtuagym · 93,494 ratings · ★ 4.5
4.5
★★★★★
93,494 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"food"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Wish I had read the reviews before I signed up. I find this app very difficult to use. One piece of bacon isn't 476 calories and I can't figure out how to change it. I can't even figure out how to add my own foods by looking at the labels a…" - Tammy Venezia
2
"find"
4 negative reviews mention this · 14% of all complaints
★★★★★ "It used to work perfectly; since the last update it does not find anything I scan or simply loads forever" - Jana Đorđević Ilić
3
"calories"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Wish I had read the reviews before I signed up. I find this app very difficult to use. One piece of bacon isn't 476 calories and I can't figure out how to change it. I can't even figure out how to add my own foods by looking at the labels a…" - Tammy Venezia
4
"product"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I just to love this app. but now I can not even use the barscan product function. is this a bug. It also says one can create up to 5 recipes without become pro but for me it doesn't let me do it like before." - Grissel Faura
5
"different"
3 negative reviews mention this · 10% of all complaints
★★★★★ "This app was completely useless. I spent 45 mins trying to log my breakfast and it couldnt even log the information appropriately. In addition I had to go through so many steps to add a new food or ingredient that was not in the app that I …" - Danielle Sequeira
6
"data"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I used to love this app but it wont let me add new food items now, nor will it allow me to search in the database. That makes tracking impossible." - Dewi Zarya
7
"account"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Annoying that creating an account is required." - Manuel Wenner
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I just to love this app. but now I can not even use the barscan product function. is this a bug. It also says one can create up to 5 recipes without become pro but for me it doesn't let me do it like before.
scammer
unskippable nonsense quiz, waste of my time
doesnt have many foods
I used to love this app but it wont let me add new food items now, nor will it allow me to search in the database. That makes tracking impossible.
This app was completely useless. I spent 45 mins trying to log my breakfast and it couldnt even log the information appropriately. In addition I had to go through so many steps to add a new food or ingredient that was not in the app that I gave up and downloaded a different app.
I don't want you to manage me. I just want to log food to keep track of protein, fat and calories.
food description is absolute wrong most of the time
app inutile, conta solo grassi, carboidrati e proteine
Not a counter. I just wanted a calorie, carb and fat counter. This app is trying to do other stuff.
Annoying that creating an account is required.
Loved this app untill they and their vendors started mining my data. Why?? Uninstalled it the moment I got presented with a consent form listing dozens of vendors that what my data.
Cannot be used without creating an account
Mess of wrong information! Why its so high rated? Its like a list of confusing data, with tonns if WRONG calories info. You can find the same "coffee with milk" with absolutely different calories info, even numbers of 0 kkal records! (many of them). This is true for almost every product i tried to find. This app needs pre-approval before posting random confusing data. It is impossible to trust any information provided in the application. You need every time to double check! Don't recommend.
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Required sign up while i don't want to share my personal info due to my concern about privacy
False nutrition facts
Not able to even create an account to try it out. Popup message 'no statusmessage in results'.
It used to work perfectly; since the last update it does not find anything I scan or simply loads forever
Wish I had read the reviews before I signed up. I find this app very difficult to use. One piece of bacon isn't 476 calories and I can't figure out how to change it. I can't even figure out how to add my own foods by looking at the labels and manually entering. Now I wish I could get a refund and I don't know how to get a hold of these people.
not able to sign into my app on an android phone. tried on an apple phone and it worked . is something going on?
I have been using the app and all of a sudden it is telling me my login attempts have exceeded the maximum attempts. I have tried resetting my password but it does not send an email to my address. I have checked the spam folder and there is nothing. Extremely disappointed.
It's meh. I'll look around for something else. Some basic functions are locked behind a paywall. Like favoring products. It also has an awful bug which deletes your data. I've lost a whole day because I tried to add a product just after midnight. No idea why but it threw away my whole day when I did that. So 2/5, would not recommend.
Constantly says I am offline when I am not. Try to look up fish and get two options only, then told I'm offline. Bar code gives same response. Worked fine before today.
Ever since I got a Neo health GO smart watch that couple to this and Virtugym's app, both apps keep logging me out. Plus, there is no available support service, only a list of questions on their support page.
I have a paid subscription and it was fine but then lately I can't find any food except from very basic food.. no more suggestions I feel like the search option are 10x less efficient...better off using myfitnesspal... I feel like I wasted money
Not friendly user at all. Gave up on it
App is not accurate. It doesn't count the calories not nutrition correctly. Also when read barcode, it show a different food from a different shop. Waste of time
Greatest app for tracking if they have widgets. Now adherence is difficult
Sentiment summary
87%
Positive (4-5★)
6%
Neutral (3★)
7%
Negative (1-2★)