Review Insights · Google Play
Calorie Counter - MyNetDiary
MyNetDiary.com · 108,302 ratings · ★ 4.7
4.7
★★★★★
108,302 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Google praised this as being the best, ad free, and free app for keeping track of food. imagine when you open the app and 5 pop ups wanting you to pay for a subscription comes up!" - Cassi Seabolt
2
"calories"
3 negative reviews mention this · 20% of all complaints
★★★★★ "if you make mistakes, you can't change anything or delete. App makes mistakes that can't be corrected. I use scanner all the time and serving sizes and calories are wrong. App doesn't use American ounces, only weird gram stuff ..I'm hoping …" - Dottie Rivers
3
"track"
3 negative reviews mention this · 20% of all complaints
★★★★★ "to much stuff going on. I just want to track calories" - N M
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not making an account
Looked good at first sight, but doesnt allow to type in weight of food in grams. Works with servings and oz and cups. Deleted.
if you cancel your yearly sub. they'll terminate your premium version even when you already paid for the year. Also they don't allow refunds. I would have been 100% okay with no refunds if they would have just let me use the year I ALREADY PAID FOR, but no. You know how angry I was when it asked me to pay for another subscription after taking my $60 and telling me no refunds when I tried to use the premium I already paid for??? I was livid and still am.
to much stuff going on. I just want to track calories
Google praised this as being the best, ad free, and free app for keeping track of food. imagine when you open the app and 5 pop ups wanting you to pay for a subscription comes up!
I just tried to get signed up to use. But could get passed the question of male or female and check box for terms... oh well I'll find another... lost me!!
I don't see the point of spending 15 minutes trying to make an app do a calculation which I can do in 15 milliseconds.
cannot get past first page
Hiding a restart behind a paywall should be criminal in it's underhandedness. [edit] I stand by what i said. -Minus 1 more star for tone-deaf response.
why say it free when it not at all. I just want to track my calories with ou t haven to pay come on
not good at all
if you make mistakes, you can't change anything or delete. App makes mistakes that can't be corrected. I use scanner all the time and serving sizes and calories are wrong. App doesn't use American ounces, only weird gram stuff ..I'm hoping new instructions from the app folks work🤞thank you for your quick response!!!!
I didn't even finish the basic account set up before it asked for payment. NOT FREE.
I had the impression it was a free app. Not.
I cannot find a way to turn off the ads promoting premium. I have just finished a year of premium and decided not to renew. The banner is especially distracting and takes up a lot of screen space. One pop-up ad per day would be more than enough.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)