Review Insights · Google Play
Calorie Counter +
Nutracheck · 58,168 ratings · ★ 4.4
4.4
★★★★★
58,168 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
9 negative reviews mention this · 31% of all complaints
★★★★★ "Worthless app as it restricts you to logging 5 items a day for free to try force you to pay for the upgrade. Really scammy." - Gina
2
"trial"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Only get a 7 day free trial then you need to pay either £6.99 per month or £39.99 per year to subscribe. I uninstalled it within hours of downloading the app. the calories on the food packaging were different to what the app shows." - D I
3
"data"
4 negative reviews mention this · 14% of all complaints
★★★★★ "The Health Connect and Google Fit Integrations always give zero data?" - Mel G
4
"free trial"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Only get a 7 day free trial then you need to pay either £6.99 per month or £39.99 per year to subscribe. I uninstalled it within hours of downloading the app. the calories on the food packaging were different to what the app shows." - D I
5
"account"
3 negative reviews mention this · 10% of all complaints
★★★★★ "unable to unsubscibe from account" - claremcarroll
6
"trying"
3 negative reviews mention this · 10% of all complaints
★★★★★ "have too sign up for emails .I hate spam.instant uninstall. if you just want a calorie counter ..avoid this its just trying too sell you diets" - David Brown
7
"sell"
3 negative reviews mention this · 10% of all complaints
★★★★★ "have too sign up for emails .I hate spam.instant uninstall. if you just want a calorie counter ..avoid this its just trying too sell you diets" - David Brown
8
"month"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Only get a 7 day free trial then you need to pay either £6.99 per month or £39.99 per year to subscribe. I uninstalled it within hours of downloading the app. the calories on the food packaging were different to what the app shows." - D I
9
"money"
3 negative reviews mention this · 10% of all complaints
★★★★★ "7 pounds a month is mental. I'd rate it 1 star for the usual mobile app slop, pretending to be a professional app that was worked on for years which is a joke, but if you have the money it actually does a good job accessing freely available…" - IceCoolTea
10
"search"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I was disappointed that after signing up that this is not free as listed in the search results-and was only a free trial for a week." - Tracy Morris
11
"waste"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I'm not impressed. It's totally a waste of money" - M Si
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
unable to unsubscibe from account
Worthless app as it restricts you to logging 5 items a day for free to try force you to pay for the upgrade. Really scammy.
have too sign up for emails .I hate spam.instant uninstall. if you just want a calorie counter ..avoid this its just trying too sell you diets
alot of glitches. slow and alot of in purchase
literally will not let me make an account
Only get a 7 day free trial then you need to pay either £6.99 per month or £39.99 per year to subscribe. I uninstalled it within hours of downloading the app. the calories on the food packaging were different to what the app shows.
impossible to cancel.
need my email and over 18+
I'm not impressed. It's totally a waste of money
if you were to search up free apps like so you can use the app for free and not have to get the membership you therefore have to pay for the membership at 699 a month or 30 Something pound and it's just ridiculous
no offense to anyone who finds this helpful but I don't need large images of food like milk or eggs, the design is child like. you lost me when for the life of me I couldn't figure out how to add my own meal I created and I would consider myself a very tech savvy person.
another app that makes you pay, not interested
used to be good, now need to pay for a subscription just to be able to do more than 5 entries a day
Since switching it on, DDG has blocked over 200 hidden tracking attempts in only 10 minutes from Google within the Nutracheck app - exactly what are they tracking? I may get rid of the app altogether and sign in via the DDG Browser, I may even uninstall the app completely. I do NOT expect the developers to sell my data, to anyone (and Google are one of the worst), when I am paying for it.
really struggle with this app ...it likes to have moments of breakdown...usually when I'm using it. I wouldn't mind if it was free...but it's not!
inset up the app, used it for three days and then it lost all my data. Great features and easy to use but everything is now gone so a complete waste of time.
not user-friendly at all. stressed me out so much trying to figure out how to use it. finally got my head around it, and it said my trial had run out! 😡
they say free then charge
Do not waste your money ! It's a really bad app ,it doesn't work properly, pointless. Customer service is terrible, too.
Shows up as free on search. Tells me it's a free trial after set up.
The Health Connect and Google Fit Integrations always give zero data?
does the job but is overpriced for what it does.
Was good until today when I received 3 reminders in a row wanting feedback. Due to renew and now won't bother.
Doesn't make it clear before registering for an account that this is a paid subscription only app.
7 pounds a month is mental. I'd rate it 1 star for the usual mobile app slop, pretending to be a professional app that was worked on for years which is a joke, but if you have the money it actually does a good job accessing freely available public nutrition data. Not only pay them scam money, but they also ask for permission to sell your personal data at the same time. What a time to be alive.
I was disappointed that after signing up that this is not free as listed in the search results-and was only a free trial for a week.
it's a really good app but you need to pay for the full experience? and you can only lot 5 items per day if you're not paying for it x definitely don't recommend! plenty of free apps out there x
Favourites are useless and interface isn't user friendly. Plus it's only a 7 day free trial, that wasn't clearly explained. I like that you can create your own meals though
I have been trying since March 10 to get a problem with the app fixed. Originally Tiana from customer care team responded and according to her they had found the problem and were working on a fix for it. That was on March 17th. Haven't heard a peep from them since the 17th even after I tried contacting them numerous times. I paid for this membership but will not be renewing when the year is up. The one thing that is important for me to track is totally screwed up
Sentiment summary
87%
Positive (4-5★)
2%
Neutral (3★)
11%
Negative (1-2★)