Review Insights · Google Play
Cambly - Learn English
Cambly Inc · 151,801 ratings · ★ 4.6
4.6
★★★★★
151,801 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"sign"
3 negative reviews mention this · 11% of all complaints
★★★★★ "App is crashing and unable to lead the landing page of sign-up. Done all the activity and finally removing from my device" - Kapil P
2
"tutor"
3 negative reviews mention this · 11% of all complaints
★★★★★ "there is something wrong with this website. it keeps steeling my time. first week I used 60 minutes and refused to book for the remaining 30 minutes saying that I used it. Second week the tutor didn't show up and they deducted 30 minutes fr…" - Zainab Alzaher
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App is crashing and unable to lead the landing page of sign-up. Done all the activity and finally removing from my device
app não abre! já desinstalei e instalei várias vezes e não funcionou! aguardo um posicionamento da equipe técnica do app
speaking quiz result not working wasted my time
good
bad waste of my data
so expensive :(
No option to unsubscribe No option to delete account Looks corrupt Reply: a link has been posted to unsubscribe and delete account however, there's no option to copy and paste this using the Google play portal. Too much focus on getting you to pay, more resources should be directed towards customer service.
Totally it is not free and even you don't have oppurtunity to chat.
there is something wrong with this website. it keeps steeling my time. first week I used 60 minutes and refused to book for the remaining 30 minutes saying that I used it. Second week the tutor didn't show up and they deducted 30 minutes from my time. When I try to book the lessons, it asks me to pay more. It also doesn't allow to book the same tutor again 3 tutors aren't available. Is this a joke?
pathetic app
Türkiye'den kullanmak isteyenler diğer platformları deneyebilir. reklamlarda ana dili İngilizce hocalar dedikleri 80 yaşındaki kimseler. müşteri hizmetleri iyi değil ayrıca
worst application ever , fee is too much higher
you guys are dog 😡😡😡 I've tried to get a free trial, using my card! they cut my dollar from my card but didn't give me free trial! very bad service 😓
tableti yatay tutarken de her şeyi üst üste yığıyor(dikey yerleşiyor). yanlardaki boş alanları kullanmıyor.
o Cambly em si é bom, este aplicativo é terrivel, é totalmente imprevisível os bugs nele, neste momento eu não consigo marcar aula com certos professores, e quando tento fazer isso pelo navegador do celular, ele me redireciona para o App que como falei, esta bugado e não deixa eu marcar.
Thinks i want to learn, not tutor.
it's somehow ok chai
unstable
Hello, I'm trying to look for the tutor app to sign up as a tutor. I keep getting directed to find a tutor. Is there a specific app I need to download. Thank you.
keep improvisation and update for user friendly
Fraud app. Lost my money
Not good
Limited subscription and payment options. As an avid and frequent user in past of this platform, I am bit disappointed to see this. Cambly has to re-think to keep subscription plan as previous in regional currency along with USD and with different payment options.
Your having goddamin time to sign up. Its frustrated to have class i don't trust to pay here
It's buggy as always.
No i won't. The reply would be late. And nothing will change in this garbage app. Becoming the worst. I asked them 9 months ago to fix the reviews lessons and nothing happened. You have to scroll over again and start to search. Worst app ever. Becoming basic and laim. And i wont renew my subscription again. And now you cant open your favorite tutors list. Its a trick to see all the tutors i know marketing tricks tricks well
The app crashes, takes time to update The screen, Sometimes I can't get into class, I'm frustrated
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)