Review Insights · Google Play
Candy Crush Soda Saga
King · 8,867,312 ratings · ★ 4.6
4.6
★★★★★
8,867,312 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
9 negative reviews mention this · 60% of all complaints
★★★★★ "used to love this game, I have been playing it for years and years. I'm at level 3765. I'm going to uninstall it, recent changes have made the game so much harder and as other users have said, you can't even win a level that isn't "hard" wi…" - Mandy Christiansen
2
"playing"
4 negative reviews mention this · 27% of all complaints
★★★★★ "used to love this game, I have been playing it for years and years. I'm at level 3765. I'm going to uninstall it, recent changes have made the game so much harder and as other users have said, you can't even win a level that isn't "hard" wi…" - Mandy Christiansen
3
"been"
3 negative reviews mention this · 20% of all complaints
★★★★★ "used to love this game, I have been playing it for years and years. I'm at level 3765. I'm going to uninstall it, recent changes have made the game so much harder and as other users have said, you can't even win a level that isn't "hard" wi…" - Mandy Christiansen
4
"years"
3 negative reviews mention this · 20% of all complaints
★★★★★ "used to love this game, I have been playing it for years and years. I'm at level 3765. I'm going to uninstall it, recent changes have made the game so much harder and as other users have said, you can't even win a level that isn't "hard" wi…" - Mandy Christiansen
5
"money"
3 negative reviews mention this · 20% of all complaints
★★★★★ "No free moves and no free items anymore. Its all about the money, just like all the other games." - Michelle name
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
used to love this game, I have been playing it for years and years. I'm at level 3765. I'm going to uninstall it, recent changes have made the game so much harder and as other users have said, you can't even win a level that isn't "hard" without using boosters and extra moves. I can watch three ads before the level and three ads at the end, and even with all those boosters and extra moves I can't beat the level. the game used to be fun and challenging, but now it's just impossible and stupid.
sells your info for profit
Can't login to website. Have requested to reset password reset email never came. Game said I didn't check-in Wednesday morning but I did. What's going on?
No free moves and no free items anymore. Its all about the money, just like all the other games.
keep crashing played this game for 10 years and now it's took me back to beginning if this has happen l will uninstall the game. loved this game
the option to play for 15 gold bars at the beginning of a board is bs I had 111 gold bars when I locked in to play for the 15 and won mind you the game says here is your well earned prize 15 gold bars but when I looked at my tally of gold bars it was only 117 now that math dont add up !so I would tell ppl this might be a glitch but don't t play that win 15 bar option
the challenges are becoming impossible . They just want to make money now. i never thaught that after playing 12000 levels i will consider deleting the game all together. Really disappointed
you're a bunch of crooks
It Now got ads, when you're playing the game it never had that going on a year ago. I deleted it because I don't like that 😭
Candy Crush Soda Saga is DOOMED
I can't open it, I have installed it again but lose all my awards. Apart from this it is a good game when it works
I am facing an issue lately. I have been playing since 2012, for the first time in these many years I am facing this issue. I was at a win streak of 500+ and suddenly the game crashed and the app restarted and I lost my level. Win streak of freaking 500+ suddenly lost, due to technical error, it happened once or twice previously also in past 2 months, but this time... pls do something about it. it hurts a lot.
are you guys doing some kind of scam in the name of special offer....I buy it and my money has been deducted but when it's time to deliver the rewards it shows network issue but when it's comes to deducting money network work smoothly
Extremely enjoyable game and addictive, the only problem is Temu ads. Their ads are as dubious as they are. Always contemplating uninstalling the game because of Temu ads
Gusto kong candy crush soda
Sentiment summary
90%
Positive (4-5★)
4%
Neutral (3★)
6%
Negative (1-2★)