Review Insights · Google Play
CandyJarTV - Drama & Shorts
Inkitt Inc · 43,969 ratings · ★ 4.5
4.5
★★★★★
43,969 ratings
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Top complaints - extracted from 67 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
25 negative reviews mention this · 37% of all complaints
★★★★★ "I topped up £6.99 and could only watch one episode, my top up did credit" - Queen Comfort
2
"free"
16 negative reviews mention this · 24% of all complaints
★★★★★ "Trrrash... compared to similar apps this one sucks. for free content you have to wait 9+ hours for a single episode to unlock and there's no way to watch ads to earn coins or anything. It's also more expensive than other apps. other apps un…" - Jaryn J
3
"episodes"
14 negative reviews mention this · 21% of all complaints
★★★★★ "chapters are WAYYYYY too short and I get its to get you to pay but I refuse. would me nice if the episodes were at least a FEW minutes long to make the wait time worth it. may just uninstall despite desperately wanting to watch a specific o…" - Paige Bailey
4
"subscription"
14 negative reviews mention this · 21% of all complaints
★★★★★ "no matter what I do the app is unstable and continually crashes /shuts off. not worth the annual subscription paid." - Sharon McKay
5
"episode"
13 negative reviews mention this · 19% of all complaints
★★★★★ "I topped up £6.99 and could only watch one episode, my top up did credit" - Queen Comfort
6
"option"
10 negative reviews mention this · 15% of all complaints
★★★★★ "Trrrash... compared to similar apps this one sucks. for free content you have to wait 9+ hours for a single episode to unlock and there's no way to watch ads to earn coins or anything. It's also more expensive than other apps. other apps un…" - Jaryn J
7
"coins"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Trrrash... compared to similar apps this one sucks. for free content you have to wait 9+ hours for a single episode to unlock and there's no way to watch ads to earn coins or anything. It's also more expensive than other apps. other apps un…" - Jaryn J
8
"other"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Trrrash... compared to similar apps this one sucks. for free content you have to wait 9+ hours for a single episode to unlock and there's no way to watch ads to earn coins or anything. It's also more expensive than other apps. other apps un…" - Jaryn J
9
"hours"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Trrrash... compared to similar apps this one sucks. for free content you have to wait 9+ hours for a single episode to unlock and there's no way to watch ads to earn coins or anything. It's also more expensive than other apps. other apps un…" - Jaryn J
10
"unlock"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Trrrash... compared to similar apps this one sucks. for free content you have to wait 9+ hours for a single episode to unlock and there's no way to watch ads to earn coins or anything. It's also more expensive than other apps. other apps un…" - Jaryn J
11
"every"
8 negative reviews mention this · 12% of all complaints
★★★★★ "i keep coming back here to see if there is some kind of update im missing or something because literally every other day, sometimes daily, i click on the candyjar app and only get the black screen with the name of the app in the middle in p…" - Caitlin Copeland
12
"monthly"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Having to purchase a whole year up front without the option of weekly or even monthly first to at least see if you like it is .... INSANE. And if you do like it, having to purchase a year in advance??? That's intrusive." - It's Just Nia
📋 All 67 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I am dissatisfied with the service provided. The video playback consistently fails following the purchase of additional content for a show. Despite contacting customer service nearly a month ago, I have yet to receive a response. This application's performance is unacceptable.
Trrrash... compared to similar apps this one sucks. for free content you have to wait 9+ hours for a single episode to unlock and there's no way to watch ads to earn coins or anything. It's also more expensive than other apps. other apps unlock multiple episodes after only an hour and have more options for earning coins. I deleted this app, it's a no
I don't want to pay for videos but if you don't pay, you have to wait 24 hours for an episode to unlock. At this rate, I'll finish this episode in 2 months because I'm not paying. Other apps at least have ads you can watch to earn points. this one gives you minimal coins to like their social media and connect email nonsense. Super lame. Admittedly, the episodes don't appear to get quite as repetitive as other apps but, again, with other apps, I can watch ads to unlock episodes. They win.
i keep coming back here to see if there is some kind of update im missing or something because literally every other day, sometimes daily, i click on the candyjar app and only get the black screen with the name of the app in the middle in pink. its quite frustrating. i try canceling it out and clicking on it again multiple times. sometimes it works, most of the time it doesn't...what is going on?
Only being able to watch for about 30 seconds every day without paying is ridiculous. This app is a massive con. they should give you at least half an hour free watching like pocketfm does then allow you to watch ads to get more chance to watch more of the videos. To have to pay is a massive con. Please make this more accessible the way your ads online make out it actually is when it's not.
DO NOT AND I REPEAT DO NOT DOWNLOAD AND WASTE UR TIME AND SPACE ON THIS APP!!!!!!!!! If I Would give zero stars If it would let me.Unless u pay for this app it only gives u 1 free episode every 24 hours so it would take a very long time to watch a whole series.Download if u must but do with CAUTION!
Not good don't download it
Having to purchase a whole year up front without the option of weekly or even monthly first to at least see if you like it is .... INSANE. And if you do like it, having to purchase a year in advance??? That's intrusive.
awful. I am not paying to watch this. you have an advertisement that says 2 months Free. what a lie
I don't really like this app at all. I'm not sure why I can't verify my account, 50 cents for one Episode but no ads to watch, yeah no cause not everyone can afford especially those that are currently unemployed. I hope the devs take my advice seriously. I don't think I will ever give this app another chance and if anyone wants to be stuck with verification then download this app cause it never sent a email to gmail account to verify so I don't know what's going on here.
I download this app since it was advertised 2 months for free. When I get into the purchase section its says to pay for a whole full year. That is definitely something I don't want to do. There isn't even a option for just monthly. Thinking of deleting since asking for to much
The short dramas on the app are amazing no doubt but the developers has to be the most criminal minded folks out there. No daily login rewards like other apps, no daily advertrewards or option to watch advert to unlock episodes nothing. It is frustrating
honestly I would have given it 0 if I can it shows limited moves not worth it
I broke down and paid for unlimited (yearly is the only option) BUT IT STILL WON'T LET ME ACCESS MORE THAN ONE EPISODE A DAY. unless you PAY to buy episodes (you can't earn coins). I've reached out to customer service 2x over 2 weeks and no help to resolve issue. the episodes are 45-70 seconds long and only unlock at 7am. from what I can tell these are better quality than some of the other apps but totally not worth a YEARLY subscription. much less not working properly.
just paid the subscription and 24 hours later the app is froze up, its just a black screen with the camdyjar logo. I would not pay for the subscription. I also didn't realize you can't easily watch these on a tv.
NOT FREE. YOU CANT WATCH THE SHOWS UNLESS U PAY FOR THE EPISODES. EACH EPISODE IS LESS THAN A MINUTE LONG AND COSTS A GAJILLION AMOUNT OF MONEY.
get one week free for a survey phone call. no time slots available though.
I signed up for the monthly option and it charged me for the year.
This app is the Worst drama watching one I have paid for! you cannot read a whole story even when paid for a week. says come back in 24 hrs to finish reading. But even after waiting it still won't let me watch! it asks to pay again although I paid yesterday. I should still have 6 more days I should have access. I'd like my money back!! does not give an option for refund. even when following instructions. this Sucks.
I want my money back I paid 69.00 for the app to not even load. I was able to watch it at first and now it hasn't worked in 24 hrs wont even load up
It stop working.
it keeps lagging
I'd give it zero stars if that was an option...i paid for a year subscription and it's making me pay for coins to unlock chapters, why charge to subscribe, than charge to unlock with coins? if I pay for a year subscription, the chapters should be free to watch while I'm subscribed no? it's bs really... had I known this i would've never paid for the year... don't waste your money on this...
DO NOT PAY FOR THIS IN ANYWAYS somehow a month option is charged as a year and there customers service is terrible
it does not unlock any episodes after the timeline that they say an episode will unlock after
App isn't opening. Tried to uninstall this app but it's not happening either. This is a very suspicious behaviour when I can't open the app nor uninstall this app!
crashing
Monthly subscription is recommended
subscribed and paid but it's not letting me watch the dramas
I am in shock I had the app for only 2 weeks and they changed me for 70€ and I for sure remember that this was not the price when I subscribed
Every 24 hours a single one minute and thirty second video is unlocked. That means it takes over a month to complete a story. I highly do not recommend this app.
Another waste money scam episodes they looked good not worth wasting money app always glitchy and freezes
The update is terrible. I am a paying customer that can no longer enjoy the app as it wont even load now!
only watched one series and the acting and cinematography looked much better compared to the other vertical drama app, but the fact that there is no way to earn coins is quite disappointing hence the one star.
horrible.
great stories but pay to unlock episodes or get 1 free episode unlocked every 24hrs (literally with a countdown) would rather watch a short add to unlock episodes
keeps crashing and only gives limited episodes free
TERRIBLE purchase system. I couldn't get my refund, but they said 1 month free.
i would love either a monthly subscription or even 3 monthly like galatea but i would never pay early on somethin untried such a shame as i could see myself liking alot on this app. do better i will subscribe and rate you higher
too many charges and shows never ends
you are supposed to be able to watch a free ep every 24 hours, then when you try to, its either not unlockable or the daily timer resets, specially when I reached the ending of one of the series, and no, I am not gonna pay but at least stick to your own app rules and don't scam people
If you aren't prepared to pay, then don't download. You can,t even watch ads to open episodes. Other drama sites allow that, and some are better with shorter ads per clip. Look around. There are better options.
you lied kinda figured that!! I get an ad from the book im reading of your app saying 2 weeks free streaming unlimited yet when I try to watch its not free at all you want me to buy a subscription huh so where's my 2 weeks free to try it out lol same lies as all the others I should report you for false advertising do not advertise 2 weeks free if you dont mean to keep up your end such liars!!!
ever since the update adding the payment screen between chapters the app crashes / closes every time this screen loads in every show
you have to pay for a subscription. I was able to get rewards for doing different things the first day but then the next day there were no new challenges to get coins. so you can watch one and then have to wait like 12 hours for the next one to open up! it sucks because I really like the shows on that app.
nice
it constantly tells me to confirm my email and when I do that it does not give my rewards not only that but it also sticks and freezes and exists the story I'm watching by itself😭😭😭😭🤬🤬🤬
domt waste your money! there are definitely free or cheaper options then this. it costs way too much.
I love their shows but it's the worst app ever. You are expected to pay otherwise you have to wait until the next day to watch an episode. On reelshot, you could at least watch an ad to unlock an episode. There should be a better reward system put in place.
This is probably the worst of all the short drama apps and not because of content. I would love to watch the content, but the app constantly closes before I can finish an episode.
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Sentiment summary
88%
Positive (4-5★)
6%
Neutral (3★)
6%
Negative (1-2★)