Review Insights · Google Play
Canon PRINT
Canon Inc. · 841,470 ratings · ★ 4.5
4.5
★★★★★
841,470 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"connect"
5 negative reviews mention this · 24% of all complaints
★★★★★ "horrible..wont connect" - Laura Wilhite
2
"printer"
5 negative reviews mention this · 24% of all complaints
★★★★★ "The process is so slow snails move faster. The printers are dinosaurs." - Mark Levitan
3
"print"
3 negative reviews mention this · 14% of all complaints
★★★★★ "The process is so slow snails move faster. The printers are dinosaurs." - Mark Levitan
4
"printing"
3 negative reviews mention this · 14% of all complaints
★★★★★ "just passing the paper through the print without printing anything" - Joe Q
5
"work"
3 negative reviews mention this · 14% of all complaints
★★★★★ "can't get the wifi to work again" - randy ovenden
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
horrible..wont connect
The process is so slow snails move faster. The printers are dinosaurs.
cannot connect printer to phone
Don't buy canon printers, as their service is available only business hours. I am waiting for my printer service before 9am and after 6pm, but it is not possible from last two days
just passing the paper through the print without printing anything
YOU STOLE .you charged a card $29 without permission that wasn't authorized. I need money back
many improvements can be done, especially with saving the things and accessing the same later.
this app is disappointing coming from a big company like canon. Navigation in the file system is bad, and printing options are too limited, basic stuff is not there.
Muy mala aplicación
can't get the wifi to work again
Horrible!!! one of the most user unfriendedly pieces of equipment I've ever used!!!
Found the printer but did not print.
not working on Samsung s25 phones
not able to connect using mobile hotspot between mobile and printer
it took half an hour to connect
I really like this app. I use my phone much more than I use my laptop and it makes it so easy to print straight from my phone. *** Update*** I've recently changed my phone and everytime I try to connect, it tells me I'm entering an incorrect wifi password. I'm not, the password is correct. I've uninstalled the app and reinstalled it, all to no avail. The instructions only take you so far, then if it doesn't work, youre just left hanging. Very disappointed with this app now.
LEMBAP LAH BODOH
It used to work but then I was having trouble with it not printing so I uninstalled it and reinstalled it, now it won't let me pass location permission. it keeps saying Archive, Uninstall, or Force Stop. nothing works.
your printer and app buggy and have issues
Not happy you have pay to use it install a app
does not help
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)