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Review Insights · Google Play

Canon PRINT

Canon Inc. · 841,470 ratings · ★ 4.5

4.5
★★★★★
841,470 ratings
5 ★
662,249 (79%)
4 ★
85,912 (10%)
3 ★
21,184 (3%)
2 ★
11,080 (1%)
1 ★
61,032 (7%)
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Top complaints - extracted from 21 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"connect"
5 negative reviews mention this · 24% of all complaints
★★★★ "horrible..wont connect" - Laura Wilhite
2
"printer"
5 negative reviews mention this · 24% of all complaints
★★★★ "The process is so slow snails move faster. The printers are dinosaurs." - Mark Levitan
3
"print"
3 negative reviews mention this · 14% of all complaints
★★★★ "The process is so slow snails move faster. The printers are dinosaurs." - Mark Levitan
4
"printing"
3 negative reviews mention this · 14% of all complaints
★★★★ "just passing the paper through the print without printing anything" - Joe Q
5
"work"
3 negative reviews mention this · 14% of all complaints
★★★★ "can't get the wifi to work again" - randy ovenden

📋 All 21 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Laura Wilhite 7/1/2026 v3.7.0
horrible..wont connect
★★★★ Mark Levitan 7/1/2026 v3.7.0
The process is so slow snails move faster. The printers are dinosaurs.
★★★★ Sherry Henry 7/1/2026 v3.7.0
cannot connect printer to phone
★★★★ Sambhaji Bansode 7/1/2026 v3.7.0
Don't buy canon printers, as their service is available only business hours. I am waiting for my printer service before 9am and after 6pm, but it is not possible from last two days
★★★★ Joe Q 7/1/2026
just passing the paper through the print without printing anything
★★★★ Jermaine Nelson 7/1/2026
YOU STOLE .you charged a card $29 without permission that wasn't authorized. I need money back
★★★★ no name 7/1/2026 v3.7.0
many improvements can be done, especially with saving the things and accessing the same later.
★★★★ DanPower 7/1/2026 v3.6.0
this app is disappointing coming from a big company like canon. Navigation in the file system is bad, and printing options are too limited, basic stuff is not there.
★★★★ Lauro Bermudez 7/1/2026 v3.7.0
Muy mala aplicación
★★★★ randy ovenden 6/30/2026 v3.7.0
can't get the wifi to work again
★★★★ Aaron Pearson 6/30/2026 v3.7.0
Horrible!!! one of the most user unfriendedly pieces of equipment I've ever used!!!
★★★★ xogy xogy 6/30/2026 v3.7.0
Found the printer but did not print.
★★★★ Nilesh Boob. 6/30/2026 v3.7.0
not working on Samsung s25 phones
★★★★ Polamarasetty Vamsi 6/30/2026 v3.7.0
not able to connect using mobile hotspot between mobile and printer
★★★★ Ruby Singh 6/29/2026 v3.7.0
it took half an hour to connect
★★★★ Elaine McGuinness 6/29/2026 v3.7.0
I really like this app. I use my phone much more than I use my laptop and it makes it so easy to print straight from my phone. *** Update*** I've recently changed my phone and everytime I try to connect, it tells me I'm entering an incorrect wifi password. I'm not, the password is correct. I've uninstalled the app and reinstalled it, all to no avail. The instructions only take you so far, then if it doesn't work, youre just left hanging. Very disappointed with this app now.
★★★★ Mohammad Zarriq Zaquan 6/29/2026 v3.7.0
LEMBAP LAH BODOH
★★★★ L A 6/29/2026 v3.7.0
It used to work but then I was having trouble with it not printing so I uninstalled it and reinstalled it, now it won't let me pass location permission. it keeps saying Archive, Uninstall, or Force Stop. nothing works.
★★★★ Sixth Sense 6/29/2026 v3.7.0
your printer and app buggy and have issues
★★★★ Leffel King 6/28/2026 v3.5.1
Not happy you have pay to use it install a app
★★★★★ Saira Banu 7/1/2026 v3.7.0
does not help

Sentiment summary

89%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.