Review Insights · Google Play
Cardly: TCG Card Value Scanner
Scate · 5,297 ratings · ★ 4.6
4.6
★★★★★
5,297 ratings
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Top complaints - extracted from 62 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
18 negative reviews mention this · 29% of all complaints
★★★★★ "You can download the app but can't use the app without a subscription. I like to use the app first to see if everything works before I spend any money on it." - Brian Barge
2
"card"
16 negative reviews mention this · 26% of all complaints
★★★★★ "terrible experience right after I scanned.my 1st card its asking me for a membership that I don't want. cant we just look up these cards value and everything without a subscription like come on now. Im not very happy with this. if I were to…" - Ben Comoglio
3
"cards"
16 negative reviews mention this · 26% of all complaints
★★★★★ "terrible experience right after I scanned.my 1st card its asking me for a membership that I don't want. cant we just look up these cards value and everything without a subscription like come on now. Im not very happy with this. if I were to…" - Ben Comoglio
4
"free"
13 negative reviews mention this · 21% of all complaints
★★★★★ "STARSNAP IS FREE AND LETS YOU BUILD YOUR COLLECTION. Unless your ready to pay $36 before even seeing how the app works don't even download, crock of S if you ask me" - Mike K
5
"money"
9 negative reviews mention this · 15% of all complaints
★★★★★ "You can download the app but can't use the app without a subscription. I like to use the app first to see if everything works before I spend any money on it." - Brian Barge
6
"without"
7 negative reviews mention this · 11% of all complaints
★★★★★ "You can download the app but can't use the app without a subscription. I like to use the app first to see if everything works before I spend any money on it." - Brian Barge
📋 All 62 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Absolute garbage AI slop.
STARSNAP IS FREE AND LETS YOU BUILD YOUR COLLECTION. Unless your ready to pay $36 before even seeing how the app works don't even download, crock of S if you ask me
no free trial
You can download the app but can't use the app without a subscription. I like to use the app first to see if everything works before I spend any money on it.
terrible experience right after I scanned.my 1st card its asking me for a membership that I don't want. cant we just look up these cards value and everything without a subscription like come on now. Im not very happy with this. if I were to give this app a zero star I would but I only see one so that's all I'm going to give. totally a waste of space on my tablet and my time. I DELETED IT. others here I would not recommend downloading this app if you dont want 2 pay for a subscription period.
this app was terrible
they charge out the gate but only after you review
Waste of money. It's just a random number generator. Scanned the same card 10x and got a different number each time, none of which you could find on ebay. Junk.
wants you to pay with out trying it out first.
Makes you pay for it to get your cards value
you're paying a fee. not free.
comes off as free 100% not it won't let you do anything until you pay for a subscription
pay now. dont even give you a sample card to evaluate what they do. 40 a year or 6 a week for what? I dont know.
there's no way to get ahold of them if you want your money back I tried looking on the app to see if there's any kind of customer service they don't I searched up Google and the only cardly I found is a birthday cards. I found that out because I talked to them and they have no app and then I when I purchase it before then they said that it was a 80 some cents a week and I had no idea that I was going that there is going to charge me for the full year so good luck if you want to get your money
This app is garbage. There is no chance on this earth, that you should pay for a service before even seeing if it functions correctly, or is what someone is looking for. Trying to make you get the subscription before it completes the very first scan, is a ridiculously absurd tactic to get people to pay. I doubt in any way shape, or form that the 4.2 ratting it has is a true rating.
I have had nothing but problems with this app. I scan cards and then it continues to ask me to upgrade and then the app won't put the card in my collection or it deleted my whole collection. I am subscribed to 5.99 a week. at this price I should not have any inconvenience.
My card collection is gone!!!!!! I've spent so many hours of my time cataloging my cards to one day...poof... gone... no phone update no changes what do ever and now it's gone! If I would have had a trial and this happen then ok but ive paid for a yearly subscription! This should be illegal. I'm so upset 😡. I will forever speak bad about this app and company
no free trial 💩
sorry it was not good or my cards, my phone AO was far better!!
requires a subscription
their customer service sucks the support email is a auto mated message that says the same thing no matter what you write. I have wrote them about an issue the same issue 8 times over the course of a month now. same response! not a real person! I just want my card collection back. I had 100s in there I got a new phone I logged into the same paid account on the new phone. boom all cards gone!! I would consider changing my review of i had my collection back.
Total waste of time. Completely worthless. Won't let you do anything unless you pay. Wasted a half hour trying to get a photo of one card to test it and couldn't do it. Looking at other reviews I can see that this is a great app not to install. Would give negative stars if I could.
It is labeled a TCG card scanner, and during the setup, they only asked about sports cards.
forces you to get a subscription
should not have to pay money to take a picture of a card and an ai to guess how much itll be worth or what the grade is when the ai could be very very wrong
they should tell you up front you have to sign up for a monthly fee before you can do anything
forcing you to buy a subscription without giving a few free AI analysis to check out the app is not a good way to get people to buy a subscription. also having to crop every picture taken of a card is also annoying. BIG NO for me. Uninstalled.
kinda misleading huh, got a advertisement but nothing states you have to pay to use the tools. next do better with advertising your product and state you have to pay a subscription prior to scanning. all these AI bs are scams just send cards in.
not very accurrate.
Downloaded this to instantly get hit with a subscription pop-up. NO THANK YOU! couldn't even really get through a full process of uploading a card easily without the prompt to subscribe later popping up as well.
anyone can proceed common cards but midrange and high valued cards are way off on value, Uninstalled waisted $6.41 on a worthless app a few trial would have helped me figure out this is trash
giving wrong values almost lost big on buying wish I could cancel my subscription total loss of money
price to high for one year
no *s this app is a scam has anyone found out how to cancel the subscription I've went through everything and still can't figure out how to cancel the paid sub. False advertisement at its finest....
dont waist your time. this app suck
of course, it is not 100% free
not free
have to pay 40 bucks just to try it what a crock
ask a bunch of questions and then it wants money from you
No trail period
Can't add cards to your collection without paying for their AI slop
1ST edition Charizard PSA GRADED 9.0 is worth around $65K correct this app says it's worth $30. ILLUSTRATOR edition Pikachu PSA GRADED 7.0 is worth about $250K to $300K this app value is $14 Beckett GRADED 10.0 Micheal Jordan RC value is $250K. this app is like eBay price guide says it's worth $9.99 what do you people think. 1963 TRANSOGRAM RICK MONDAY STATUE UNOPENED CARD UNCUT THIS APP SAYS WORTH $9 MY EBAY PAGE 14 BIDS 23 WATCHERS $73 with 1 day left so can't trust this BS Ai software.
it sucks they took a year subscription I did not even know then they took monthly charges as well . they have no way to be contacted to ask for a refund they are horrible and Google is no help as well.oʻ
dont wast donload unless plan m to spend 40 $
It's grading is both slow and inaccurate guesses. PSA 10's were grading 7-8's...most the time the grading numbers felt random. Also the value is wildly inaccurate...waste of $6...should have read reviews first!
Don't even offer a free version to see if someone actually likes your product like all the other AI card scanners 👎
never the real price of the cards
This app is awful. It is incredibly inaccurate. An instant regret for subscripting for a year. You will completely waste your time scanning a bunch of cards, and more importantly your money as it requires a monthly or yearly subscription to use. Do not fall for this false advertisement.
says free but it is not
you need a subscription for this app. there's plenty of free apps to look up cards. I'd never recommend someone pay for this "service". and I used service generously.
+ 12 more in the clipboard copy
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)