Review Insights · Google Play
Case Tracker US Immigration
ImmiVision, LLC · 49,740 ratings · ★ 4.6
4.6
★★★★★
49,740 ratings
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Top complaints - extracted from 49 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"case"
15 negative reviews mention this · 31% of all complaints
★★★★★ "Changing my review to 1 star. The amount of ads I see before even seeing the home screen is crazy. This has just become an app where you come to see ads and if you are patient, you might as well see some info for your cases" - KP
2
"status"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Recently the app started increasing the number of intrusive ads. It was supposed to be a quick way to check status. The time from opening to checking status is a lot longer now. Its quicker to check online myself. Updates also take days to …" - Jorge Nava-Marin
3
"check"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Recently the app started increasing the number of intrusive ads. It was supposed to be a quick way to check status. The time from opening to checking status is a lot longer now. Its quicker to check online myself. Updates also take days to …" - Jorge Nava-Marin
4
"doesn"
5 negative reviews mention this · 10% of all complaints
★★★★★ "I haven't been able to get the app to work properly since I paid for the no ads subscription. The case lookup feature doesn't work at all, and it's not updating my case status even after I refresh it." - Elana Tumney
📋 All 49 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
4 half minute ads when opening the app... I understand that the free version has ads but at this point is easier and quicker to have a bookmark in a web browser.
too many ads
stupid app that costs money every step
Changing my review to 1 star. The amount of ads I see before even seeing the home screen is crazy. This has just become an app where you come to see ads and if you are patient, you might as well see some info for your cases
this used to be a good app, now it is plagued with ads. You can't touch the screen without being sent to download some stupid game or something else. You can't even enter the app without looking at 10 different ads. by the time you get to look at your case, you've seen 27 ads, and you've had to close the app twice because the ads are so infuriating. stay far away from this app, boy caught this app. it was way better when there was no ads. shouldn't even be ads on this app.
cases aren't synced in time. full of ads
Case status not updated timely...
No vale la pena. Esta era una excelente aplicación hasta que le echaron a perder. Está bien tener anuncios en las aplicaciones pero esta no te deja dar un paso sin mostrarte un anuncio. cierras uno y sale otro así sucesivamente. Hay que respetar el tiempo ageno. Ahora hay aplicaciones mucho mejores con menos anuncios. Ya no la recomiendo.
it was good before but now it's riddled with too many ads. unusable
so many ads. so annoying, impossible to use.
I haven't been able to get the app to work properly since I paid for the no ads subscription. The case lookup feature doesn't work at all, and it's not updating my case status even after I refresh it.
The user experience of this app is the worst I have seen. The ads are exaggerated and invasive. I agree that the app needs to generate revenue, but I won't sacrifice so much UX/UI for some extra cents.
You can't believe how many ads. So many ads make it unusable
same as website nothing special
i loved this app but lately it has way too many ads
app is great. just loads of ads lately making it unusable. there are alternatives with much less intrusive ads
App works well. But there's no way to justify any sort of pro subscribers for this nonsense. The information is given free. This is just taking advantage.
The case search function stopped working. It just gives an error message, and it keeps looping. It was very useful. It doesn't look like anybody is trying to fix it.
It doesn't show case updates. Not recommended.
annoying ads and no clear information.. all about paying to see predictions.. uninstall
it doesn't provide accurate update
way too much ads
Ads tracker, awfully user expericne, tons of ads and pop ups
its wild to me the number of ads of on app for the government......
Just useless
Paid PRO version. The case status does not update.
Ads are HORRENDOUS! Almost unusable due ridiculous amount of ads for every single click.
My case has been updated, but the tracker is not syncing with the USCIS online system. I received updates via my employer's emails and then checked the USCIS website for the latest status. This application appears to be ineffective.
The case search function stopped working a while back, and it was very useful. It doesn't look like anybody is looking for a fix.
too much adv.
Too many ads, bad implementation, needs a lot of improvement and does not give you notifications when there is a change on a case.
Full of ads. Couldn't get past the first screeen
the search option to search 200 or n number of cases does not work Edit: even the cases do not update
Too much of an add...
app keeps crashing in loop and pop ads crazy
useless.
Too many ads making it difficult to use.
not that accurate 😞
The case range search option does not work, which i guess was the most important feature of this app. The statistics seems arbitrary, the dataset suddenly switched and now seeing completely different statistics and prediction. Not worth the money anymore.
most of the time has problem
So many adds.
Not showing the updated status, case approved a week ago, still showing as under process. Don't trust this application, check in the website directly
Recently the app started increasing the number of intrusive ads. It was supposed to be a quick way to check status. The time from opening to checking status is a lot longer now. Its quicker to check online myself. Updates also take days to show up on the app.
I have been using this app for a long time, but its usability has declined recently. I understand the need for ads to support development and maintenance, but their frequency has become so high that the app is now difficult to use. Additionally, the status updates are unreliable; my information has changed, but the app fails to reflect those updates even after multiple refreshes. I hope the developers can optimize the ad frequency and fix the data sync issues so the app can remain functional.
great app but so expensive. you will only check your case timelines once every 2 to 3 months. lower the fee and we will purchase. maybe 2 dollor a month.
to many ads
Not updating status of case in different stages for example Biometric Schedule, etc
ads for each case check is brutal
The purpose of the app is to view the latest status which isn't working. Emailed the concern but it hasn't been resolved yet. Had to check the USCIS official website to check the correct status after my case is moved to premium.
Sentiment summary
89%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)