Review Insights · Google Play
Cash Club Casino - Vegas Slots
SpinX Games Limited · 206,328 ratings · ★ 4.8
4.8
★★★★★
206,328 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
8 negative reviews mention this · 53% of all complaints
★★★★★ "keeps popping up and I can't get out of it. I don't want to install this game 0" - Lena Starrett
2
"games"
4 negative reviews mention this · 27% of all complaints
★★★★★ "what a surprise one of the shittiest slot games out there bombed with 100s of hey buy out fake money. then get slammed with dead spins zero wins. and no bonuses. and what's they're motto if you don't hit a jackpot in 10 spins delete the app…" - Lee Bodsworth
3
"jackpot"
3 negative reviews mention this · 20% of all complaints
★★★★★ "what a surprise one of the shittiest slot games out there bombed with 100s of hey buy out fake money. then get slammed with dead spins zero wins. and no bonuses. and what's they're motto if you don't hit a jackpot in 10 spins delete the app…" - Lee Bodsworth
4
"been"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Customer service is awful. Spun a jackpot in free coins 3rd tier. paid 19.99 to get it and got the wheel to spin instead and only got a small amount. Have tried having them fix issue and have been told to wait for resolution/dont keep conta…" - Denise Horrigan
5
"play"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Customer service is awful. Spun a jackpot in free coins 3rd tier. paid 19.99 to get it and got the wheel to spin instead and only got a small amount. Have tried having them fix issue and have been told to wait for resolution/dont keep conta…" - Denise Horrigan
6
"winning"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Good way to kill time. 5 stars lots of fun....they are being really friendly today. Fun glad the videos are back. been on a good winning streak. It's a really fun game. Been a little nicer on getting some big wins but still a little unsure …" - Rick Finney
7
"spend"
3 negative reviews mention this · 20% of all complaints
★★★★★ "fun games, but when the slots are set to take over 300 million coins, and winning once for 57 million. The bonus game gave 47 million but then took the 100 million that was left. It definitely is not a win situation. Unfortunately this is c…" - Becky T
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I'm a Christian and your advertisement shown insults my religion stop showing me this advert because I don't appreciate you showing me demons dressed as nun's. it's very offensive
keeps popping up and I can't get out of it. I don't want to install this game 0
what a surprise one of the shittiest slot games out there bombed with 100s of hey buy out fake money. then get slammed with dead spins zero wins. and no bonuses. and what's they're motto if you don't hit a jackpot in 10 spins delete the app! now I am.
Customer service is awful. Spun a jackpot in free coins 3rd tier. paid 19.99 to get it and got the wheel to spin instead and only got a small amount. Have tried having them fix issue and have been told to wait for resolution/dont keep contacting and then had ticket closed. Tried contacting again, and now messages gone and cannot contact anyone. BEWARE! Play another company's games. STAY AWAY FROM THIS FRAUDULENT APP!!! Will be contacting legal unless this is corrected. Theft and fraudulent game
I got stuck in a loop that I can get out of head to crash my phone in order to play anything else
your game rip me off.I hit the grand jackpot and your game didn't pay me anything.
just a fake bad game, not worth wasting your time l
the the worst casino app Google Play has to offer and the worst casino app I've ever played in my life I have never had to sit through hours of wasted time for a freaking out just trying to get you to buy more and it constantly doesn't let you win this app sucks
garbage
Absolutely love this game, been playing a couple of years Downsides are the spend to win ratio is very disappointing. I do spend a lot on this game, but within a few minutes it's gone. I often see a lot of the same players winning grand jackpots as well as gold grands! Customer support is not great either, already been over 48 hours since reporting an issue through the in-game chat, keep being told it's being looked into. Emailed over 48 hours ago and not even had a response!!
horrible don't bother
There are way better slot games than this one. This game pays out little to nothing. You spend some much coin for little payouts, if you get a payout!! Terrible game. DELETED!
Good way to kill time. 5 stars lots of fun....they are being really friendly today. Fun glad the videos are back. been on a good winning streak. It's a really fun game. Been a little nicer on getting some big wins but still a little unsure how the billionaire club works. been on a good streak lately. highly recommended. been on a winning streak again comes and goes though. nice.!!!!!!! love it !!
fun games, but when the slots are set to take over 300 million coins, and winning once for 57 million. The bonus game gave 47 million but then took the 100 million that was left. It definitely is not a win situation. Unfortunately this is consistent. If I wanted to spend money to keep funded like that I would seek a real money casino to get ripped off
It pay for win
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)