Review Insights · Google Play
Cash Tornado™ Slots - Casino
Zeroo Gravity Games · 316,514 ratings · ★ 4.8
4.8
★★★★★
316,514 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
12 negative reviews mention this · 55% of all complaints
★★★★★ "Customer Service is a JOKE and they are complete trash. Absolutely useless. The game is fun, but when everything goes wrong, they can do nothing to help. The "live chat" option is a nonsense, auto-generated response for the most part. ZERO …" - Robert Wiechert
2
"coins"
6 negative reviews mention this · 27% of all complaints
★★★★★ "now there are ads that pop up when you didn't select to watch an ad for coins. this is the end for me. I dont like forced ads and now every couple of spins there is an ad. garbage. dont download" - brad keilman
3
"lose"
5 negative reviews mention this · 23% of all complaints
★★★★★ "worst slot game ever. you buy coins you win for a day or two, after that you lose non stop until you run out of coins. buy again back to winning for a few days. scam." - Son of Kenneth
4
"customer"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Customer Service is a JOKE and they are complete trash. Absolutely useless. The game is fun, but when everything goes wrong, they can do nothing to help. The "live chat" option is a nonsense, auto-generated response for the most part. ZERO …" - Robert Wiechert
5
"play"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Ads Ads Ads Ads Ads i spent more time closing offers to make purchases than I did playing the game. If you get a big win, as soon as it pays you it takes you back to the ads. There were so many freaking ads that I had to uninstall it." - Cyn Cee
6
"absolutely"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Customer Service is a JOKE and they are complete trash. Absolutely useless. The game is fun, but when everything goes wrong, they can do nothing to help. The "live chat" option is a nonsense, auto-generated response for the most part. ZERO …" - Robert Wiechert
7
"everything"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Customer Service is a JOKE and they are complete trash. Absolutely useless. The game is fun, but when everything goes wrong, they can do nothing to help. The "live chat" option is a nonsense, auto-generated response for the most part. ZERO …" - Robert Wiechert
8
"nothing"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Customer Service is a JOKE and they are complete trash. Absolutely useless. The game is fun, but when everything goes wrong, they can do nothing to help. The "live chat" option is a nonsense, auto-generated response for the most part. ZERO …" - Robert Wiechert
9
"forced"
3 negative reviews mention this · 14% of all complaints
★★★★★ "now there are ads that pop up when you didn't select to watch an ad for coins. this is the end for me. I dont like forced ads and now every couple of spins there is an ad. garbage. dont download" - brad keilman
10
"scam"
3 negative reviews mention this · 14% of all complaints
★★★★★ "worst slot game ever. you buy coins you win for a day or two, after that you lose non stop until you run out of coins. buy again back to winning for a few days. scam." - Son of Kenneth
11
"another"
3 negative reviews mention this · 14% of all complaints
★★★★★ "thought i would give this app another chance but the welcome back quest is an absolute joke pyro payout is absolutely shocking wasted all my 10 trillion coins because it refused to trigger any bonuses and yet somehow i needed to win 22 tril…" - Scott Andrew Craddock
12
"change"
3 negative reviews mention this · 14% of all complaints
★★★★★ "after submitting review of 5 atar I wasnt able to win so I change the review. game sucks." - Victoria Brown
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Customer Service is a JOKE and they are complete trash. Absolutely useless. The game is fun, but when everything goes wrong, they can do nothing to help. The "live chat" option is a nonsense, auto-generated response for the most part. ZERO HELP.
Ads Ads Ads Ads Ads i spent more time closing offers to make purchases than I did playing the game. If you get a big win, as soon as it pays you it takes you back to the ads. There were so many freaking ads that I had to uninstall it.
now there are ads that pop up when you didn't select to watch an ad for coins. this is the end for me. I dont like forced ads and now every couple of spins there is an ad. garbage. dont download
worst slot game ever. you buy coins you win for a day or two, after that you lose non stop until you run out of coins. buy again back to winning for a few days. scam.
thought i would give this app another chance but the welcome back quest is an absolute joke pyro payout is absolutely shocking wasted all my 10 trillion coins because it refused to trigger any bonuses and yet somehow i needed to win 22 trillion coins if your going to make a quest to entice players to come back dont make the quests impossible on games that refuse to trigger bonuses whats the point in that
It took time..but I finally deleted the app..was curious I stopped buying and low and behold every single slot game stopped paying out Immediately, Nada,nothing,zilch,if you play slots you know what I mean,only one winner here on this app,and that's the companies that own this business user friendly it is not,they want you're credit card,best thing about the game,here ya go,DELETE IT.
1 star, . those overbearing pop up promotional things are relentless and extremely annoying.. ...a few is ok but when its that many its just annoying
Absolutely horrible customer service
after submitting review of 5 atar I wasnt able to win so I change the review. game sucks.
Game is a big scam more coins you bet more you get zero winnings
horrible app. I kept it on the same bet from the start and hit nothing but dead spins after reaching the last stage of the adventure. many big wins in the beginning just to catch you probably. lol
this game sucks... no wins and wayyyyt to many ads
everything has a charge or request to purchase associated with it now. getting worse and worse.
I did have a 5 star rating for these guys but I've come here today to change it to a 1 star. In the past few months they have made several changes that have stripped all the fun out of this game. They have cut rewards by up to 90%, they NEVER admit to any faults which cause you to lose coin or points, therefore NEVER reimbursing you and their Customer Care dept is bots. They have raised prices so much I can't afford to play anymore. They have made it that you NEED to purchase to play. Not fun..
Extreme ads forced now your eyes socket begging for your money keep away
Lose more than win, just another pay to play game. Don't waste your time. You have set amounts to bet, you can't bet what you want you have to bet whatever the game wants.
Total Scam!!!! Stay away from this app! now only do they rob you now they are double charging on purchases and refuse to answer or respond. They have been losing a thousand users a day literally! People just asked to be treated like a customer of a product instead of being legit robbed!
not enough jackpots
Spent hundreds of dollars or even a couple of thousands of dollars on the game. Still lose everything. Not getting another penny from me. Pathetic!!!!
can only play Wednesday, Thursday,and Friday as I must save what money I have to play with my team in events. the rest of the week I go in collect my money and may try a game but if I see it is not paying I leave so I have money to play with. I cannot continue to buy coins to play. love this game but cannot get enough to stay ahead of it. Do not bother talking to tech support as they only read half of what you write and give you a answer that does not go with what you are asking.
first off, they had forced ADs, "oh, you WIN, here, watch this AD, oops, you lose? better watch this AD, wait, you want to change game? okay, but watch this AD first" the game itself is okay, they are generous with coins, they show the smallest amount as millions, but that is useless. scatter/jackpot chance is often in small bets, hard in higher bets, BUT, the bonus itself is rigged, its like rng inside an rng that has rng which resulted in rng.
screen freezing and an inability to upload screenshots to this communication .
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)