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Review Insights · Google Play

Cashify: Sell & Buy Old Phones

Cashify.in · 594,440 ratings · ★ 4.4

4.4
★★★★★
594,440 ratings
5 ★
487,587 (82%)
4 ★
10,685 (2%)
3 ★
16,309 (3%)
2 ★
16,309 (3%)
1 ★
61,299 (10%)
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Top complaints - extracted from 18 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"service"
5 negative reviews mention this · 28% of all complaints
★★★★ "Not happy with your service." - Rakesh Gunani
2
"cashify"
5 negative reviews mention this · 28% of all complaints
★★★★ "I have recently sold a phone to cashify and 1 week has been passed they have still not given the amount it has the worst service ever ." - Gousia 65
3
"phone"
4 negative reviews mention this · 22% of all complaints
★★★★★ "bakwas lava phone is not for sell" - Kartick Singh
4
"sell"
4 negative reviews mention this · 22% of all complaints
★★★★★ "bakwas lava phone is not for sell" - Kartick Singh
5
"days"
4 negative reviews mention this · 22% of all complaints
★★★★ "Never ever use Bluedart for shipping, that's the worst courier service on the planet. I needed my product urgently and these third grade courier service has delayed it by 3 days already. absolutely Pathetic experience." - Aman Verma
6
"experience"
4 negative reviews mention this · 22% of all complaints
★★★★ "Never ever use Bluedart for shipping, that's the worst courier service on the planet. I needed my product urgently and these third grade courier service has delayed it by 3 days already. absolutely Pathetic experience." - Aman Verma
7
"price"
4 negative reviews mention this · 22% of all complaints
★★★★ "worst app second hand smartphones are same in price as well as new if you are buy new smartphone has price" - Aniket Vishwakarma
8
"product"
3 negative reviews mention this · 17% of all complaints
★★★★ "Never ever use Bluedart for shipping, that's the worst courier service on the planet. I needed my product urgently and these third grade courier service has delayed it by 3 days already. absolutely Pathetic experience." - Aman Verma
9
"been"
3 negative reviews mention this · 17% of all complaints
★★★★ "I have recently sold a phone to cashify and 1 week has been passed they have still not given the amount it has the worst service ever ." - Gousia 65
10
"selling"
3 negative reviews mention this · 17% of all complaints
★★★★ "10 SE 2 BAJE KA SLOT BOOK KIYA SELL KARNE KA LEKIN AGENT AA HI NHI RAHA 3 BAAR CALL KIYA TO KOI RESPONSE HI NHI HAIN NO1 SELLING APP KAHTE HAIN JAB PICKUP KARNA NHI HOTA HAIN TO ORDER ACCEPT HI NA KARE THANK YOU ORDER CANCEL BHI NHI HO RAHA…" - KING jii
11
"laptop"
3 negative reviews mention this · 17% of all complaints
★★★★ "Cashify ka mera experience bahut bekar raha. Defective laptop mila aur customer support kabhi properly connect hi nahi hua. 15 days replacement policy sirf dikhawa lagti hai kyuki emails aur calls ka koi proper response nahi milta. Please y…" - Raman
12
"customer"
3 negative reviews mention this · 17% of all complaints
★★★★ "Cashify ka mera experience bahut bekar raha. Defective laptop mila aur customer support kabhi properly connect hi nahi hua. 15 days replacement policy sirf dikhawa lagti hai kyuki emails aur calls ka koi proper response nahi milta. Please y…" - Raman

📋 All 18 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Prajwal Kumar 5/8/2026 v7.1
one of worst company worst employe they behave very worst they offer money very less amount not body use these app better you call cell your old device in olx
★★★★ Rakesh Gunani 5/8/2026 v7.1
Not happy with your service.
★★★★ IN MY YARD 5/7/2026
not usefull
★★★★ Aman Verma 5/7/2026 v7.1
Never ever use Bluedart for shipping, that's the worst courier service on the planet. I needed my product urgently and these third grade courier service has delayed it by 3 days already. absolutely Pathetic experience.
★★★★ Gousia 65 5/7/2026 v7.1
I have recently sold a phone to cashify and 1 week has been passed they have still not given the amount it has the worst service ever .
★★★★ Deependra Patil 5/7/2026
worst experience
★★★★ KING jii 5/7/2026
10 SE 2 BAJE KA SLOT BOOK KIYA SELL KARNE KA LEKIN AGENT AA HI NHI RAHA 3 BAAR CALL KIYA TO KOI RESPONSE HI NHI HAIN NO1 SELLING APP KAHTE HAIN JAB PICKUP KARNA NHI HOTA HAIN TO ORDER ACCEPT HI NA KARE THANK YOU ORDER CANCEL BHI NHI HO RAHA APP SE
★★★★ Raman 5/7/2026
Cashify ka mera experience bahut bekar raha. Defective laptop mila aur customer support kabhi properly connect hi nahi hua. 15 days replacement policy sirf dikhawa lagti hai kyuki emails aur calls ka koi proper response nahi milta. Please yaha se product buy karne se pehle soch samajh kar decision le.
★★★★ Aniket Vishwakarma 5/7/2026 v3.4.52
worst app second hand smartphones are same in price as well as new if you are buy new smartphone has price
★★★★ Shubham Mule 5/7/2026
A very unprofessional pickup partner, he was shouting and speaking loudly in my home to convince me to drop the price of my phone in negotiation. Also although I don't see the curve in my phone he was pursuing me to see and accept it.
★★★★ Khadar Basha 5/7/2026 v7.1
cashify agent scammed me he said my iphone 15 has two speakers in bottom side but actually those are one speaker and one is talking mike. he said only speaker is working. he reduced price from 29k to 20k for that. I checked after that iphone 15 has only one speaker. working service, please take service from cashify. they will scam you
★★★★ Kanishk Soni 5/6/2026 v7.1
it's a long story but in short sentence I would say never buy from this place I purchased a z flip 5 from their site and it worked only for 8 days and there customer support was worst they stopped replying to my calls and texts and that's how I successfully wasted my 49000₹ in 8 days
★★★★ Shri Mobile 5/6/2026
best bad service... unwanted harrasment. time west.. my 2 day old phone .. showing proce 37400.. then whene he comes to say 25k vlue.. how is possible ???
★★★★ Bisworupa Behera 5/6/2026 v7.1
such a Bakwas app.App mein Price alag dikhayega aur lene ke time uske directly half denge.Tum jitna v default jo actuallein tumhara product hei wo sab dal ke v.wo logo ne faltu mein time waist karte hein.Just worst application..please no one sell your product through this application..Recently I want to sell my laptop & I give all the criteria jo meri laptop ki situation hei ..matlab Jo v tut gaya hei , scratch hua hei sab dala & Price 29 k show hua.aour jab lene aye bole ki 15k ....just Rubbish
★★★★ Deepak M P 5/6/2026
I deleted my cashify account as I did not need it anymore. I still end up getting messages on WhatsApp asking me to continue selling the item that I was trying to sell. What exactly got deleted? there should have been zero communication after deletion.
★★★★ jawith akthar 5/6/2026 v7.1
I ordered a laptop from Cashify. It mentioned that delivery would take three days, but now five days have passed and my order still hasn’t been delivered. I also tried contacting customer care, but I couldn’t reach any executive. The customer support is very poor, so I would not recommend buying anything from Cashify. Selling products on the platform seems somewhat better, but buying from Cashify is not a good experience.
★★★★ Shailesh Viramgamiya 5/6/2026
Totally unused app
★★★★★ Kartick Singh 5/8/2026 v7.1
bakwas lava phone is not for sell

Sentiment summary

84%
Positive (4-5★)
3%
Neutral (3★)
13%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.