Review Insights · Google Play
CDL Prep 2026: Test Practice
Nam Nguyen Unisoft · 236 ratings · ★ 3.3
3.3
★★★★★
236 ratings
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Top complaints - extracted from 46 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cancel"
11 negative reviews mention this · 24% of all complaints
★★★★★ "To cancel the subscription go into your GOOGLE playstore account you have to cancel your subscription there under payments and subscriptions. Hope this help." - None YaBusiness
2
"subscription"
10 negative reviews mention this · 22% of all complaints
★★★★★ "To cancel the subscription go into your GOOGLE playstore account you have to cancel your subscription there under payments and subscriptions. Hope this help." - None YaBusiness
3
"questions"
8 negative reviews mention this · 17% of all complaints
★★★★★ "this app sucks, it automatically switches to the ads when your answering questions." - Dwight Jemtrud
4
"test"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Great unless you actually want to get more than half way through a practice test. Then they want you to pay for a monthly subscription when in reality I shouldn't need the app for more than a month to get my damn CDL." - Nick Maguire
5
"free"
7 negative reviews mention this · 15% of all complaints
★★★★★ "I paid $8 for a week and decided to select the $50 a month subscription with the first 3 days free and you guys charged my account right away. I need a contact number and reimbursement for bait and switch false advertisement. other than thi…" - Kaedryn Brown
6
"week"
6 negative reviews mention this · 13% of all complaints
★★★★★ "I purchased cdl prep worked for a week and a half paid and now it not working app keeps saying app keeps closing and app info what gives ?" - Miguel
7
"paid"
6 negative reviews mention this · 13% of all complaints
★★★★★ "I purchased cdl prep worked for a week and a half paid and now it not working app keeps saying app keeps closing and app info what gives ?" - Miguel
8
"charged"
6 negative reviews mention this · 13% of all complaints
★★★★★ "I paid $8 for a week and decided to select the $50 a month subscription with the first 3 days free and you guys charged my account right away. I need a contact number and reimbursement for bait and switch false advertisement. other than thi…" - Kaedryn Brown
9
"answers"
6 negative reviews mention this · 13% of all complaints
★★★★★ "It was a good practice app until renewal time came after a week they blocked me from app and told me to renew, took the money from my deposit, and yet my account is still locked. If you use this app, sign up with the minimum and find a way …" - O O
10
"trial"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Complete and utter scam. I clicked three day trial and was immediately charged. I clicked unsubscribe. Still have not received a refund. Do not download this app. false advertisement" - Amanda McDonald
11
"refund"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Complete and utter scam. I clicked three day trial and was immediately charged. I clicked unsubscribe. Still have not received a refund. Do not download this app. false advertisement" - Amanda McDonald
12
"scam"
5 negative reviews mention this · 11% of all complaints
★★★★★ "scam" - Eduardo Gonzalez
📋 All 46 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
this app sucks, it automatically switches to the ads when your answering questions.
scam
To cancel the subscription go into your GOOGLE playstore account you have to cancel your subscription there under payments and subscriptions. Hope this help.
this app only works if you pay for a subscription.
Great unless you actually want to get more than half way through a practice test. Then they want you to pay for a monthly subscription when in reality I shouldn't need the app for more than a month to get my damn CDL.
hard to cancel when done with app
I paid $8 for a week and decided to select the $50 a month subscription with the first 3 days free and you guys charged my account right away. I need a contact number and reimbursement for bait and switch false advertisement. other than this scam, the questions are on point to the permit test.
It was a good practice app until renewal time came after a week they blocked me from app and told me to renew, took the money from my deposit, and yet my account is still locked. If you use this app, sign up with the minimum and find a way to record the answers before they get crooked on you first...
nothing on the test is on this
Complete and utter scam. I clicked three day trial and was immediately charged. I clicked unsubscribe. Still have not received a refund. Do not download this app. false advertisement
no free trial as advertised. Charges $8.99 right off the bat. I paid for a 2nd week, and it wont let me access the materials and wants me to pay again.
Scam. They charged me monthly for the $19.99 deal but still didn't allow me access. I purchased the $8.99 weekly deal and they stopped my access after 6 days. I purchased the $8.99 deal again and they still wouldn't allow access. I then selected the 3-day free trial but I was immediately charged $48.99. After that, they still kept charging me $8.99 every week. Also, they still haven't responded to my email or refunded me.
Asked me to sign up for a 3 day free trial then immediately charged me for the app. 3 day free trial turned into a 3 minute free trial.
App is great for learning but keeps billing me and is is still asking to "upgrade" after ive been taking money from me for months locked me out of everything I've been paying for
I payed for the subscription, But won't let me use it. Looks like a major bug. And they have no contact info.
I need my damn money back
I did like your app and used it but since you can't stop charging my card and don't let me know how i can cancel the subscription that's not funny i am no longer using it you need to stop charging me.
I paid and it isn't letting me study or anything unless I pay again.. I emailed them and they replied with some suggestions of which I already did. I emailed them again and nothing was fixed. They do not respond and just want me to pay again. Their customer service is horrible and their response is unprofessional. I emailed them again after waiting for a response for a week and they still have yet to respond. Over it going to cancel and request a refund and go to a different app.
Does anyone know how to cancel?
Hahaha
Complete waste of time for CDL test in WV. Way better options for studying for CDL B, air brakes, and passenger endorsement.
Mainly your app is too expensive
Bad lots of notifications
Once they get your credit car there's no way to get in touch with them to cancel it.
I paid for my monthly subscription, and now it is telling me to upgrade. I don't want to upgrade. So now everything on the app is locked, and I paid my money for it to be unlocked. Its now 12/14/23 and I still can't study anything because everything is still locked. They keep telling me to restore my account and still nothing. I want a refund smh
This is a scam do not subscribe!!
Have to pay for it and won't tell you your score at the end.
Third guys sexually Harass woman Truck drivers making it difficult for you To get CDL drivers License
Why is it so hard to cancel? I still haven't found it, I'm sure it's gone to charge me 1st then cancel ( fishy to me)
It is not opening
Justin Theus says do not purchase this app. The app has no questions from the actual test. He wants a refund but can't even write a review.
Pretty decent. I would rate it higher if they made it easy to cancel the subscription. I still can't figure out how to do it. There should be a place in settings to cancel at any time. By making it so unclear on how to cancel, makes the app feel shady.
It's bad without a lot of wrong answers, for instance it asks you which freezes first and the answer is a bridge, and that is correct on every test I have ever taken but their answer was all of the above including shaded areas and overpasses! Down get this app.
I've been trying to get in contact with the developer since Sunday and yet to hear back from them! I'm very upset that my messages have yet to get a response!
Questions are poorly written, and answers are not accurate
Answers to numerous questions are incorrect. For instance, it says you are required 2 tie downs for a 20ft load. That is incorrect. The minimum is 3, two tie downs for the first 10ft and one for every 10ft afterwards. Even then the weight of the load needs to be taken into consideration.
Pay
Clicked free trial and had to pay for it and now I can't cancel my subscription. Feels like a big joke to me.
Sort of feel robbed. I clicked on to start a 3 day free trial. I was immediately charged for this purchase. Doesn't make sense I should have an option to cancel this service not get charged right away. Also I've had the app crash and not read the correct amount of questions as right answers. I missed 3 then it says I missed 5 then I missed none then it says I missed two.
Don't download this app it's glitchy and it doesn't work as the other reviews said the app is glitchy.doesnt let you tap on certain lessons even tho you paid for it refund me.
I purchased cdl prep worked for a week and a half paid and now it not working app keeps saying app keeps closing and app info what gives ?
It worked out the first month but the They charged me another month and it won't let me back to study for to take combination in the morning without my trusty app that I payed 20 for this is Super frustrating
Look, the app is great. Helped me bass my permit exam . But there is no way to cancel your subscription without resorting to Google play refund. Fix that, and this 2 becomes a 4.
I heard it was free. But only the first lessons of 7 are.
Wish the app was more flexible in creating flashcards or seeing overall score on practice test with the answers you chose to better understand what questions you want. Currently not worth 50 dollars a month
Several test questions are always marked wrong even if answered collect.
Sentiment summary
53%
Positive (4-5★)
11%
Neutral (3★)
37%
Negative (1-2★)