Review Insights · Google Play
Center Parcs
Pierre & Vacances · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 63 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Cannot login while login works on the website. Seems something wrong with their password validation, complains it is not valid." - Sander van Noort
2
"does"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Unable to log in to my account Does not seem to have access to CP Ireland (Longford), although it is advertised as UK and Ireland" - Margarita KennedyRohan
3
"niet"
9 negative reviews mention this · 14% of all complaints
★★★★★ "De app is matig qua informatie, hapert veel en de taal valt niet aan te passen. Mijn toestel staat in het Engels, ik wil de app in het Nederlands, en ik ga niet mijn toestel van taal veranderen puur om de Center Parcs app in het Nederlands …" - Kimberley Spaapen
4
"activities"
7 negative reviews mention this · 11% of all complaints
★★★★★ "I can't book activities on the app. The tab isn't there to do it. I contacted Villages Natures through Whatsapp, and they said its either a technical issue or something to do with my phone. I have tried reinstalling the app but it hasn't ma…" - Claire
5
"doesn"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Doesnt work from Ireland" - Sean Carr
📋 All 63 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Cannot login while login works on the website. Seems something wrong with their password validation, complains it is not valid.
app requires commercial tracking of your phone's activities on all websites and apps to work. Hell no. uninstalled.
Europe only - not UK
Unable to log in to my account Does not seem to have access to CP Ireland (Longford), although it is advertised as UK and Ireland
Doesnt work from Ireland
Does not want to create a new account. Unusable app!
Seems to have a technical issue thst staff are working on, almost everytime I use it. Basically doesn't work.
Cannot even login... below amateur dev skills.
Binary gender required for check-in :(
Terrible Onboarding interface. Only reason an app is needed interface the first place is because even basic information is not provided on the website in an easy to find manner (like what are the menus of the restaurant).
Does not start reliably
If you haven't made the reservation yourself, you can't access all the information and need to select your park every time you open the app. It doesn't properly show usefull information, like opening hours, or timing of certain activities, locations in the park, etc. ... Very frustrating app to use.
Very bad app, worst translation I've ever seen...
It's awful! There is no useful information in the app. It's basically worthless when you are in the park trying to find information. Only good to add services before your stay and check in. The app does not refresh. You have to completely close it and reopen. If you have multiple bookings the app will randomly switch to a different booking while your under one. The map is awful! House numbers are not listed. Available activities are not up to date.
Lot of technical issues
Doesnt work! When i want to log in and remember my password it says it doesn't know any account with my email adress And when you want to make a account with a new email adress it says there is already a account with this email adress witch is weird because it was never used before
Doesn't log in....useless.
Since latest update, only getting a start-up error. Clearing cache doesn't work.
Useless .... does not work .... can't log in or set up an account
It's terrible! Their website is bad, but this app is horrible. No language selection, can't add a perfectly valid number plate because it doesn't recognize the German Umlaut letters. A diary function with all the booked and free activities would be great, so i dont miss anything.
Slecht ontworpen en veel te trage app.
Doesnt run on new device for unclear reasons.
Impossibile to login
Can't even login when the same credentials work fine on the website. Tried on two different phones same result. From Ireland.
I try and create an account, I just get "an error occurred" every time. Worthless.
Does not include the uk or ireland central parcs
Does not work on Android 12
Does NOT work for Longford Ireland 🇮🇪 location
Horrible app design, back button doesn't work, translations often weird and items are hidden in weird places. Also only says that an activity is full when checking out the basket, leaving you to guess when it isn't full. App is also missing things from the mobile site, which is also very slow.
Poorly designed app, hangs all the time. Back button is even more frustrating
Its says there is an update in playstor and don't load the app
wife so slow, you cant even access their app with their wifi.
Werkt niet voor mij want ik kan niet inloggen. Op de site wel. Paswoord vergeten mails komen niet aan (vanuit de app) (ook niet in spam). Daardoor nutteloos voor mij. 1/5.
Heel erg slecht
Wat een drama app. De terug knop zorgt ervoor dat de app wordt afgesloten. Het linkje van de Whatsapp stuurt je naar de Google play store ipv naar Whatsapp. Als je eens activiteit wil reserveren, krijg je een foutmelding (receptie neemt niet op) en de aanwezige plattegrond in de App doet ook weinig.
De app werkt vaak niet. Is tergend traag.
Na veel proberen toch een paswoord kunnen kiezen op de site dat ook werkt in de app. Services toevoegen en betalen lukt niet, communicatiefout met Ogone. Gemiste kans.
Horrible UI design. Why is the back button = quitting the application? Makes it frustrating to use the app and totally not in line with any other app. Please fix this!
Not able to login when your account is created with Google
Crashes every 20 to 30 seconds when I'm using it for anny function. If it would work it gave it 4 stars since it seems a good application with GPS positioning etc...
App crasht een hoop, de teksten zijn niet allemaal volledig. Blijkbaar niet getest en gecontroleerd voor release.
Did you here about ben
Terrible app and company
De helft in de app werkt niet. Reserveer velden registreren niet; menu's laden ontzettend traag en geen bevestiging of een reservering is gelukt. Ontzettend teleurstellend voor het bedrag dat je hier betaald.
it crashes often and takes forever to load information on my android
US guests cant find the app on the US Appstore limiting their experience
I can't book activities on the app. The tab isn't there to do it. I contacted Villages Natures through Whatsapp, and they said its either a technical issue or something to do with my phone. I have tried reinstalling the app but it hasn't made a difference. I have probably missed out now because we are going in 10 days and it is a very busy time of year.
lack of detail, unclear what you are paying for, no easy way to ask.
The restaurants need to be moved to their own section, like the activities at the bottom. We didn't know we had to make restaurant reservations through the app, so we didn't get to eat where we had wanted to.
Er is geen optie om de taal in te stellen.
+ 13 more in the clipboard copy
Sentiment summary
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Positive (4-5★)
100%
Neutral (3★)
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Negative (1-2★)