Review Insights · Google Play
ChackTok - 360&ipad photobooth
360 photo booth · 518 ratings · ★ 4.4
4.4
★★★★★
518 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"event"
6 negative reviews mention this · 22% of all complaints
★★★★★ "Cheap looking UI, little possibilities for customization and it's not intuitive to use. Event main screen is not customizable(would be nice to have custom overlay as preview screen),only can add camera as a background or own downloaded phot…" - Carmen Polding
2
"video"
6 negative reviews mention this · 22% of all complaints
★★★★★ "It was a great app, easy to use and responsive. After each unnecessarily UI update its becoming impossible to use. "Back" button from video sharing window gone for some reason, not getting to my gallery without choosing event, no editing vi…" - Dain Alicas
3
"camera"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Cheap looking UI, little possibilities for customization and it's not intuitive to use. Event main screen is not customizable(would be nice to have custom overlay as preview screen),only can add camera as a background or own downloaded phot…" - Carmen Polding
4
"work"
4 negative reviews mention this · 15% of all complaints
★★★★★ "this app is very expensive to use. there are many glitches in the system and half of the functions dont work properly. they do not give refunds. customer service is non existant" - Jarrod
5
"subscription"
3 negative reviews mention this · 11% of all complaints
★★★★★ "expensive- has a subscription" - Katelan Kendrick
6
"money"
3 negative reviews mention this · 11% of all complaints
★★★★★ "waste of money." - Angelique Lewis
7
"looking"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Cheap looking UI, little possibilities for customization and it's not intuitive to use. Event main screen is not customizable(would be nice to have custom overlay as preview screen),only can add camera as a background or own downloaded phot…" - Carmen Polding
8
"watermark"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Bad, Get A IPad if you can't your a stupid leap frog kid watermarks on the one on Apple not them used by 2M+ And Is Watermark free and the ui is user-friendly" - Rupo Offical
9
"sharing"
3 negative reviews mention this · 11% of all complaints
★★★★★ "It was a great app, easy to use and responsive. After each unnecessarily UI update its becoming impossible to use. "Back" button from video sharing window gone for some reason, not getting to my gallery without choosing event, no editing vi…" - Dain Alicas
10
"code"
3 negative reviews mention this · 11% of all complaints
★★★★★ "4 month free chacktok code does not work and I have not been able to get a response from anyone. I have contacted but it takes a long time for a response for small info them another wait for a response. I had to pay for a 7 day vip membersh…" - victoria king
11
"takes"
3 negative reviews mention this · 11% of all complaints
★★★★★ "4 month free chacktok code does not work and I have not been able to get a response from anyone. I have contacted but it takes a long time for a response for small info them another wait for a response. I had to pay for a 7 day vip membersh…" - victoria king
12
"long"
3 negative reviews mention this · 11% of all complaints
★★★★★ "4 month free chacktok code does not work and I have not been able to get a response from anyone. I have contacted but it takes a long time for a response for small info them another wait for a response. I had to pay for a 7 day vip membersh…" - victoria king
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
expensive- has a subscription
this app is very expensive to use. there are many glitches in the system and half of the functions dont work properly. they do not give refunds. customer service is non existant
waste of money.
Bad, Get A IPad if you can't your a stupid leap frog kid watermarks on the one on Apple not them used by 2M+ And Is Watermark free and the ui is user-friendly
It was a great app, easy to use and responsive. After each unnecessarily UI update its becoming impossible to use. "Back" button from video sharing window gone for some reason, not getting to my gallery without choosing event, no editing videos after they are saved, I just don't understand the reason why removing features is considered update
new update sucks!!lots of bug please fix the sharing there's no upload videos and the launch event and launch sharing is broken for the android....thanks
Could not get the camera to stop following people
I want my money back. I can not be paying while not using it
Tried to get my code 4 times and every time the codes are invalid
Sir , watermark cannot be ignore during video running.
Subscription cost very high.. In india.. Its under 6500 rupees.. Reduce the price belw 2000 In i phone luma booth cost only 1000 rupee for indian money
this is bad I can't make use of this app since I download it
I paid for VIP and it's still a watermark on the photos
App keeps crashing
Can't get past error messages at setup.
Did not allow me to use without telling it my location and creating an account. Uninstalled, this is not the 360 version of the stock camera app I wanted. Will keep looking for one that functions like the camera app but for 360 photos. No account creation or unnecessary permissions, just the camera.
Says connection weak over phone internet and strong wifi. Need quick solution, event about to start, what do I do?
Takes extremely long to process, I am looking for another option to use with my mwe 360 because it takes about 4 mins to process every video. This app leads to long lines and clients losing interest. All around just bad for business at this speed. Tried on my iPad as well and it will not connect to the gopro.
$80/month subscription?? Lol okay
Cheap looking UI, little possibilities for customization and it's not intuitive to use. Event main screen is not customizable(would be nice to have custom overlay as preview screen),only can add camera as a background or own downloaded photo. Not even possible to add own fonts for event name. After shoot image editing tools are also very mediocre. Would need more customization options to get better rating.
4 month free chacktok code does not work and I have not been able to get a response from anyone. I have contacted but it takes a long time for a response for small info them another wait for a response. I had to pay for a 7 day vip membership because I needed to use at an event and it won't even send the video to the recipient.
Camera quality is horrible. The camera takes better pictures outside of the app. Now, after paying for the VIP membership, we have to use an app that lowers the picture quality.
The app is not allowing to add background templates to the vídeo configuration
Don't work wide camera on pixel 7 pro, uses the same camera on wide and normal
The video is recorded in blue. Using filters doesn't help
Upgraded to VIP for the QR code and email capabilities but during an event the QR code just did not work and when customers went into their emails they couldn't open the links AND the processing time is veeryy long smh
I have the MWE 360 photobooth and is using this software...have did 2 events with it and some of our customers from both events are saying they did not receive their video. We have used both sharing station and auto station and still getting the same problem. Very bad for business. Can you please let me know what I can do differently cause this is not good hence the 2 stars.
Sentiment summary
83%
Positive (4-5★)
4%
Neutral (3★)
12%
Negative (1-2★)