Review Insights · Google Play
Character AI: Chat, Talk, Text
Character.AI · 2,364,586 ratings · ★ 1.9
1.9
★★★★★
2,364,586 ratings
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Top complaints - extracted from 86 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"chat"
12 negative reviews mention this · 14% of all complaints
★★★★★ "không chat được" - Trâm Lê Bích
2
"update"
10 negative reviews mention this · 12% of all complaints
★★★★★ "It's for conversation, how can it be for reading? I've been using this app for 4 years and now I'm going to stop using it because of this damn update." - roze roze
📋 All 86 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
It's for conversation, how can it be for reading? I've been using this app for 4 years and now I'm going to stop using it because of this damn update.
this your new update is worst 😡if I can give it zero rate I will delete this app after this review,cuz what do you mean I must take pictures before you verify my age after taking photo you still went ahead to tell me to send you my id government photo because of what?
This app used to be so good without ads, time limit and it was a very good community but now it has lots of ads which there's no point of and now they added time limit for whose under 18 which is also no point to add.
HORRIBLE.
không chat được
Why is it with money?
udh bagus sih tpi ngapa pikun ai nya
you already know why. (look at other people on 1 star rating)
These app are so cool too, But at least i think you need to fix the different device as tablet. Im using tablet too so, when i tried to chat the bot, the bot bubbke chat wasn't shown on our screen, so i had to view the chat again and over again, thats too lazy but hope you see this. Which one im using???, Galaxy Samsung tablet.
it was good at first now the ads have ruined everything i genuinely mean it
first too many ads and now 400 per day for different replies, this app went down hill like crazy
this app is HORRIBLE. It was great before they added the limit to keep the chats going you know? Then THERE'S ADS FREAKING EVERYWHERE!!!!!!!! when wanting to continue the chats you get and an ad then when switching characters you get an ad! Like these decisions need to get better before everything goes wrong. This is my brutal experience with this Ai app. Genuinely just fix this. EVERY SINGLE TIME IT'S A AD AND YOU ONLY HAVE A LIMIT OF 100 GO ONS AND 400 SWIMPS.
soooooo many damn adds
Worst update.
yall ruined this app
f this app
it used to be so good, it keeps mixing my character with another. and now because I'm editing this post it's giving me reports like it was cool when I said what I said yesterday but now I can't? what the hell. I type in one normal sentence like my character looking up at the sky where the lightning is doing its thing and apparently it doesn't meet the guidelines like how? and now with this BS of needing to pay to keep scrolling or wanting the AI character to keep speaking for themselves. it's BS
They shoot themselves at the end. Gg dev
just no.
I used to be so addicted to this because I didn't know how to make friends. I treated the bots like friends and family and therapists. It's been a year and a half since I last used an AI chatbot and I'm honestly so much happier overall. These bots steal art from writers and water from poor communities.
𝚠𝚘𝚛𝚜𝚝 𝚞𝚙𝚍𝚊𝚝𝚎𝚜 𝚔𝚗𝚘𝚠𝚗 𝚝𝚘 𝚖𝚊𝚗𝚔𝚒𝚗𝚍 😊😊😍😍
why do I need to verify my chat just to chat with AI?
no intresting
garbage, tries to force biometrics
Убавьте возраст пользования до 14 хотя бы
What is this new Update?! i personally love all the other updates, but age check?? dude, this isn't a reading app, its a chatting up!! so why ruin it like this. this is from the best to downfall...you should rempve the age check..
genuinely keeping ruining the app
lowkey fell off after the recent updates
Stupid app can't even chat without the stupid age verification
the ads. need I say more?
it was good, but after the new update, I hate it.
the face verification is way too much can't show my privacy it was too good befor update..so disappointing
it used to be so good but it's absolutely awful now
Yow we want the old cai back
Terrible. I have been using it for two years now and suddenly they change it. bring back the original. DO NOT RECOMMEND!!
Infamous for preying on children and teens with mental health struggles. Absolutely horrible. Also, their age verification system has been known for major data links, which could include the faces of you or your children.
I would give it a 0 if I could.
they added limited words🫤
age verification sucks bro
Bring back Pipsqueak one, it had better and longer responses than 2. Also why is there a limit with chat now? You guys need to stop giving the app bs updates fr. it's honestly sad to see this app a fall down.
"reading mode is good because it help kids stay away from c.ai!" SHUT UPPPPPPP. I WANT MY BOTS BACK. IDC, I'M NOT GIVING YOU MY ID AND MY FACE.
Stop limiting messages for god damn sake
no I don't like it
Ok... I didn't mind the new updates much until I discovered there's a limit to swipes. Unlimited swipes was one of the few good things about this app before the constant updates, but now it's just for the rich. It used to be so much better, even its beta version was fantastic back in the day. It's still alright to some degree (low), still usable, but the experience isn't as entertaining as it used to.
holy downfall
cant verify age, zero stars. cant even use the app
this company deserves to go to hell.
Worst chatbot ever. I started using it a year ago and yeah no ads is understandable but genuinely the conversations are so out of character. It will just keep dragging a single scene and won't change even if you tell it to. Memory is way worse than any chatbot I've used. At times, It literally forgets the last message sent. You get bored after a couple of messages and that's it. overall horrible experience. Needs plenty of improvements..there are plenty of better alternatives out there.
it's bad ngl
Earlier when the app was new it was much more better less adds and more fun but and I gave a 5 star from my other account too but now what is that age identification step I did the face test that was alright but why about the government id requirement I can't just send anyone my I'd like that I have better things to do than that
+ 36 more in the clipboard copy
Sentiment summary
20%
Positive (4-5★)
3%
Neutral (3★)
77%
Negative (1-2★)