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Review Insights · Google Play

Charterstone: Digital Edition

Acram Digital sp z o.o. · 146 ratings · ★ 3.4

3.4
★★★★★
146 ratings
5 ★
53 (36%)
4 ★
28 (19%)
3 ★
13 (9%)
2 ★
26 (18%)
1 ★
24 (16%)
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Top complaints - extracted from 24 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"game"
17 negative reviews mention this · 71% of all complaints
★★★★ "Incredibly disappointed in this game. Game has so much lag, even when playing offline and no other apps running. Game crashes often. Very limited online gaming playability. Requested a refund from Google Play but refund refused. DON'T WASTE…" - Valda Adams
2
"play"
8 negative reviews mention this · 33% of all complaints
★★★★ "Incredibly disappointed in this game. Game has so much lag, even when playing offline and no other apps running. Game crashes often. Very limited online gaming playability. Requested a refund from Google Play but refund refused. DON'T WASTE…" - Valda Adams
3
"able"
5 negative reviews mention this · 21% of all complaints
★★★★ "The interface is so clunky that you will spend more time logging into the game and selecting the online game than actually playing. This is nearly unplayable as an async multiplayer game." - Nathan M
4
"disappointed"
4 negative reviews mention this · 17% of all complaints
★★★★ "Incredibly disappointed in this game. Game has so much lag, even when playing offline and no other apps running. Game crashes often. Very limited online gaming playability. Requested a refund from Google Play but refund refused. DON'T WASTE…" - Valda Adams
5
"playing"
4 negative reviews mention this · 17% of all complaints
★★★★ "Incredibly disappointed in this game. Game has so much lag, even when playing offline and no other apps running. Game crashes often. Very limited online gaming playability. Requested a refund from Google Play but refund refused. DON'T WASTE…" - Valda Adams
6
"online"
4 negative reviews mention this · 17% of all complaints
★★★★ "Incredibly disappointed in this game. Game has so much lag, even when playing offline and no other apps running. Game crashes often. Very limited online gaming playability. Requested a refund from Google Play but refund refused. DON'T WASTE…" - Valda Adams
7
"didn"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Seems like it would be a great game. Tutorial doesn't help because it tries to explain too much all at once instead of walking you through the game. Don't get how the objectives are important. Overall game didn't always make sense." - wendy casebier
8
"campaign"
4 negative reviews mention this · 17% of all complaints
★★★★ "So far as I can tell, as of last update, not able to open local campaign games..." - Aggressiphyst
9
"version"
4 negative reviews mention this · 17% of all complaints
★★★★ "The only way the tutorial could possibly explain less is if it didn't exist at all. If I have to pull up outside rules and videos to learn your digital game why wouldn't I just play the physical version?" - Grampybone
10
"android"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Love the game but had to buy this version because the Nintendo Switch version keeps crashing on multiplayer. A shame too, because I was excited to play on Nintendo Switch, but buying multiple copies just be continue a game, sucks. Btw, it n…" - Emilio J. Sanchez-Sierra
11
"times"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Bug in game. Running a solo campaign and it has made me take the same last five turns of level five several times. Then today, it let's me start to take those SAME turns again, but this time, it just freezes. The recent update must have cau…" - Nina Jiron
12
"other"
3 negative reviews mention this · 13% of all complaints
★★★★ "Incredibly disappointed in this game. Game has so much lag, even when playing offline and no other apps running. Game crashes often. Very limited online gaming playability. Requested a refund from Google Play but refund refused. DON'T WASTE…" - Valda Adams

📋 All 24 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Valda Adams 7/1/2024
Incredibly disappointed in this game. Game has so much lag, even when playing offline and no other apps running. Game crashes often. Very limited online gaming playability. Requested a refund from Google Play but refund refused. DON'T WASTE YOUR MONEY!
★★★★ Nathan M 10/15/2022
The interface is so clunky that you will spend more time logging into the game and selecting the online game than actually playing. This is nearly unplayable as an async multiplayer game.
★★★★ Aggressiphyst 11/16/2021
So far as I can tell, as of last update, not able to open local campaign games...
★★★★ Grampybone 3/28/2021
The only way the tutorial could possibly explain less is if it didn't exist at all. If I have to pull up outside rules and videos to learn your digital game why wouldn't I just play the physical version?
★★★★ Neil Gillbanks 1/28/2021
Didn't get past the confirm language screen. Everything froze.
★★★★ osel 1 12/20/2020 v1.1.7
Frozen
★★★★ Caz 7/26/2020 v1.1.1
DONT BUY, TERRIBLE BUG. I've played through the campagin seven times now, until I get to the end of game 3. The game wont move onto game four no matter what you click or how long you give it to finish. Whats worse it loads game 3 up again and takes anything you had in your capacity from game two. So you get to not only play the same game over and over you get robbed before you start. This is trash, complete trash. I'll be getting a refund.
★★★★ A Google user 4/24/2020 v1.0.5
App is not working. It was working fine up until 2 days ago, in which it stopped working well. Then I uninstalled and installed again and it literally doesn't do anything now other than a menu GUI. I'm about to time out in a game and I wanted to trust the work you guys were doing, but this has to be the worst app experience I've ever had. And it's the first time I've heard of a software working worse after a wipe.
★★★★ A Google user 4/24/2020 v1.0.5
Not ready for prime time. Continually have to exit to the lobby to advance the game. Now getting a server error -2 message in game 6. Going to be really disappointed if it needs to be deleted. Can't imagine my group starting again if forced to.
★★★★ A Google user 4/23/2020 v1.0.5
The physical game was one of my favorite gaming experiences. Unfortunately the digital version released unfinished. Initially seen in some rough edges and frequent patches more akin to a beta, the campaign I had started with friends finally came to a crashing halt when several members were no longer able to load the campaign on their Android devices, and were then auto-kicked by the default time limit for moves. Thus, even after the game is patched, we would have to restart our whole campaign.
★★★★ A Google user 4/23/2020 v1.0.5
Pretty good implemention and looks pretty. But... Very laggy as you make you moves. Drag and drop basically does not function. Most importantly they put out updates for steam and iOS but not Android and I am going to miss my turn because others updated and I could not. With cross play they should never have released like this if it caused an error. I was suggest waiting to buy and play this till it is actually ready for release. Edit from 2 to 1 star as I just got kick out of my game.
★★★★ A Google user 4/22/2020 v1.0.4
Can not play. Several turns into a game with 5 friends and no matter what device I log into: "Operation Failed - Message from server: Invalid saved game data. Error Code: -2" Completely reinstalled on 2 different devices. And if you get that fixed, please enable an option to auto pick up my guys if that is literally the only thing I have to do on my turn. Thanks.
★★★★★ wendy casebier 11/5/2022
Seems like it would be a great game. Tutorial doesn't help because it tries to explain too much all at once instead of walking you through the game. Don't get how the objectives are important. Overall game didn't always make sense.
★★★★★ E P 6/24/2021 v1.0.9
I have absolutely no idea what's going on in this game.
★★★★★ Some Person 4/4/2021 v1.2.1
Nothing wrong with it per se. I just didn't really get into it that much.
★★★★★ Anthony Fetter 12/20/2020 v1.1.7
Occasionally glitches, refuses to allow people to gain reputation. The moment that inspired this review though was when a high scoring 10th game occurred and the 2nd place player only was able to place 4 of her 21 glory. This killed our motivation to finish the last 2 scenarios.
★★★★★ Emilio J. Sanchez-Sierra 10/11/2020 v1.1.6
Love the game but had to buy this version because the Nintendo Switch version keeps crashing on multiplayer. A shame too, because I was excited to play on Nintendo Switch, but buying multiple copies just be continue a game, sucks. Btw, it not just me, my wife and another friend bought the Switch version, and multiplayer crashes on all of them. We had to all buy android/ios versions just to be able to keep playing. :(
★★★★★ Nina Jiron 7/28/2020 v1.1.1
Bug in game. Running a solo campaign and it has made me take the same last five turns of level five several times. Then today, it let's me start to take those SAME turns again, but this time, it just freezes. The recent update must have caused issues!
★★★★★ newlgh 5/15/2020 v1.0.7
So laggy it hurts. Beautiful, great implementation of one of my favorite boardgames, but even on a powerful, updated, device it's horribly laggy, still laggy even with the options set for better performance. For 10 bucks pretty disappointed, nearly unplayable and totally not fun by game 4 because the game lags so hard. Really hoping they can optimize soon, otherwise I just flushed 10 bucks. Sadface.
★★★★★ Frank Ranallo 5/1/2020 v1.0.7
I got a brand new tablet ( Lenovo Android 9.0, 3 gigs of RAM, Cortex 1.80 GHz CPU) and this game late SOOOO bad that it's basically unplayable. Not what I expected of a $10 app.
★★★★★ A Google user 4/27/2020 v1.0.6
Disappointed at the number of basic functionality bugs for a paid / released app. Now I can't sign in again. Very close to demanding a refund, as this app has been a headache so many times.
★★★★★ A Google user 4/19/2020 v1.0.5
The bosrdgame is excellent, this app is trash. Often get stuck in infinite load - turn - crash - load loops. Theyre charging full price for an app that isn't finished !
★★★★★ A Google user 4/9/2020 v1.0.3
Currently. At version 1.0.3, this feels like an early beta version. During online play of a campaign, we have had to close and reopen the app multiple times to get the game to synch up correctly. After finishing game 7/12, our save data became invalid and we can't continue. I miss being able to name each character and the other charters. I'm playing through the campaign with the same person I played through the physical version with and that name recognition removes a lot of the heart for me
★★★★★ A Google user 4/7/2020 v1.0.3
The start screen is pretty. But it wont let me advance passed it. Local play just shows up blank and online wont let me register.

Sentiment summary

55%
Positive (4-5★)
10%
Neutral (3★)
34%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.