Review Insights · Google Play
Chatbot AI Assistant - Genie
APPNATION AS · 243,896 ratings · ★ 4.5
4.5
★★★★★
243,896 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Terrible they charged me for entire year while i chose free trial!! be careful. they simply told me they couldn't refund, literally right after they charged me! i hadnt used the app even for an hour!!!!" - majed mogh
2
"trial"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Terrible they charged me for entire year while i chose free trial!! be careful. they simply told me they couldn't refund, literally right after they charged me! i hadnt used the app even for an hour!!!!" - majed mogh
3
"paid"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I've put into Google Play Store search "Perplexity" and got this app. After issue with not connecting with my account and paid Pro version in real Perplexity, customer support confirmed this app have NOTHING TOGETHER with Perplexity. AVOID!" - Magy Grendel
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Accidentally purchased app and i didn't receive refund even i reported.. i don't need this app anymore!! i don't recommend app and service! edit: it seems canceled but i don't receive back yet my payment..
Terrible they charged me for entire year while i chose free trial!! be careful. they simply told me they couldn't refund, literally right after they charged me! i hadnt used the app even for an hour!!!!
quite misleading subscription model, bo thank you.
Deceiver and only pays the money
tries to charge one-week payment for "Free trial"
You can only send 8 messages before being forced to pay
not good
common theme here, this app robs you blind.
Sorry to say this, but the user should be AI to be able to work with this APP. I'll not recommend this to anyone. This APP can read the attached file but provide a sample information which I can read by myself. The funny thing is 76$ per month. Sorry but this is not AI. I really recommend it to use Claude, the only challenge in Claude is the limited token which you have to use every 5 hours and week, and you have to pay more if you want to use more.
I've put into Google Play Store search "Perplexity" and got this app. After issue with not connecting with my account and paid Pro version in real Perplexity, customer support confirmed this app have NOTHING TOGETHER with Perplexity. AVOID!
😊
can't operate it
сразу требуется платёжная карта. похоже на сбор карт.
You can only send 8 messages a day. Terrible.
good
This App is Awful I was trying to get help with a AP Human Geographic for my son
we can't use it in Iran:(
Third rated I would have given it a zero rating Everything is paid... It has limits on everything... Even basic query
interesting app
don't work for me
it constantly discriminates regarding atheism
subscribed to the pro version and paid via GCash, but it's still showing as the free version😥😥
charging for everything. -5 stars
it's explicit
l haven't even done the 3day trial, but have already been charged
very good and fast
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
8%
Negative (1-2★)