Review Insights · Google Play
Chess - Play and Learn Online
Chess.com · 3,129,156 ratings · ★ 4.7
4.7
★★★★★
3,129,156 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"playing"
3 negative reviews mention this · 23% of all complaints
★★★★★ "The app does not seem to work for playing a friend via the internet. Moves take a very long time to be transmitted." - chris white
2
"game"
3 negative reviews mention this · 23% of all complaints
★★★★★ "it takes a lot to load a game" - Cristian Fierro
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
personal information mang raha hai
Everything costs money
inaccurate match ups and time
edit: would update to 0 if possible. buggy , broken app ,, no support at all after reporting bugs . too many ads . too little free classes and puzzles , and waaaay too expensive premium and diamond for what they offer . INSTALL LICHESS MUCH BETTER AND FREE. already reported a few days ago and still no answer still no fix .. and telling me there's a free trial feels like an offence when there's free option with unlimited puzzles and reviews. fix your app BEFORE asking for money or trial
it made me psycho
I am facing glitches in this app, please fix it
they refuse to fix the cheating and smurfing problem. On average 50% of your matches will be against new accounts. They will comment saying they will but this is a complete lie.
i was playing normally and then they asked me to log in i wrote me gmail then they told me this account has been disabled
you have to pay
was playing a bullet game and my time was counting when my opponent had not moved the app can close during a game resulting in rating loss the amount for premium is too much for a game with no value poorly made app lichess is far better
I can't see more rewiew.This game became pay to gain knowledge
The app does not seem to work for playing a friend via the internet. Moves take a very long time to be transmitted.
it takes a lot to load a game
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)