Review Insights · Google Play
CHRONO TRIGGER (Upgrade Ver.)
SQUARE ENIX Co.,Ltd. · 20,006 ratings · ★ 3.7
3.7
★★★★★
20,006 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
18 negative reviews mention this · 62% of all complaints
★★★★★ "The game was working fine but now after the update, it crashes on start. I am using Galaxy S24 Ultra." - Yang Yang
2
"screen"
8 negative reviews mention this · 28% of all complaints
★★★★★ "Game are with white screen issues on Android 13 (Odin 2 Portal) and no have português Brazil language." - Daniel Silva
3
"pixel"
7 negative reviews mention this · 24% of all complaints
★★★★★ "I just bought it and I can't even open it on pixel 8a" - Nigel Anderson-Hurt
4
"load"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Game will not load on my Pixel 9XL. Goes to new game screen and freezes after I select either active or wait." - TJ Mackey
5
"black"
6 negative reviews mention this · 21% of all complaints
★★★★★ "This is one of my favorite games of all time, and I was excited to see it available here. However, the game is unplayable. If the title screen actually decides to load, it just brings me to a black screen and stays there after starting a ne…" - Matthew Geiger
6
"play"
5 negative reviews mention this · 17% of all complaints
★★★★★ "I'm extremely frustrated that there's been a bug with using controllers for this game for over 8 months and nothing has been done to fix it. I've tried multiple controllers and different types from 8-BitDo to PlayStation 5 to Xbox and no ma…" - Just A person
7
"black screen"
5 negative reviews mention this · 17% of all complaints
★★★★★ "This is one of my favorite games of all time, and I was excited to see it available here. However, the game is unplayable. If the title screen actually decides to load, it just brings me to a black screen and stays there after starting a ne…" - Matthew Geiger
8
"start"
4 negative reviews mention this · 14% of all complaints
★★★★★ "The game was working fine but now after the update, it crashes on start. I am using Galaxy S24 Ultra." - Yang Yang
9
"money"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Not worth Money Has a bunch of bugs, support is useless, can't save Lucca's Mom, password doesn't work. Disappointing finding another scam, using one of my favorite games, for shame... can't even open it now.." - Michael Christensen
10
"save"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Not worth Money Has a bunch of bugs, support is useless, can't save Lucca's Mom, password doesn't work. Disappointing finding another scam, using one of my favorite games, for shame... can't even open it now.." - Michael Christensen
11
"games"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Not worth Money Has a bunch of bugs, support is useless, can't save Lucca's Mom, password doesn't work. Disappointing finding another scam, using one of my favorite games, for shame... can't even open it now.." - Michael Christensen
12
"refund"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Doesn't equal the hype. This game is way too old to be still in circulation. Put a bullet in it and let it go. Also the publisher still wants premium price for this and no refund. Very disappointing." - Jason Edgar
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
The game was working fine but now after the update, it crashes on start. I am using Galaxy S24 Ultra.
Would like to turn off the vasoline filter on the game and the zoomed nature back to its 4:3 aspect ratio.
No funciona en mi Moto 60 Fusión android 16
video game has bad graphics.
Not worth Money Has a bunch of bugs, support is useless, can't save Lucca's Mom, password doesn't work. Disappointing finding another scam, using one of my favorite games, for shame... can't even open it now..
the cursor memory for battling does not work in this app the actual Chrono trigger game had a function where if you placed cursor memory to the right setting it would remember every previous action you had made but by default if you Auto Battle or if you set your cursor memory correctly every attack is a basic default attack I want my money back
Cannot play this game. Square Enix when it was Squaresoft made it too difficult to play back then and still is now.
no longer launches as of 12/25. tried everything
Doesn't equal the hype. This game is way too old to be still in circulation. Put a bullet in it and let it go. Also the publisher still wants premium price for this and no refund. Very disappointing.
Game are with white screen issues on Android 13 (Odin 2 Portal) and no have português Brazil language.
I just bought it and I can't even open it on pixel 8a
Do you have Thai Language? I hate Auto Games!!
SQUARE ENIX has historically never designed their port games' UI competently. Absolutely and utterly trash to look at. I don't know if they outsource the developers on this one, but they really need to up their game.
this game not just take your money if your phone start getting hot for no reason your information is being stolen recommend not to buy this game if you want your phone to be ruined it's a game trap and good luck you will not get your refund
This is one of my favorite games of all time, and I was excited to see it available here. However, the game is unplayable. If the title screen actually decides to load, it just brings me to a black screen and stays there after starting a new game. It looks like this app hasn't been updated in a couple years, and could probably use a patch or two. Disappointed.
i want a refund 😭
Unplayable. I get a black screen every time I try and load the game.
App crashed and erased my save file. I would warn against spending money on this as it's unstable with several serious bugs that make it more or less unplayable. I repeatedly encountered a bug in which the app would get stuck on a black screen and had to be hard restarted. During one of these restarts, my save file was completely erased. Devs, if you're going to push shoddy workmanship to the live play store, you could at least not charge $5 for it.
I should have paid more attention to the reviews about black screens. If the game actually loads there's no sound and it's buggy. Otherwise it runs the opening menu and then the screen goes blank. I love the game, but being on a pixel 9 pro and the game not loading is a hard 1 for me.
DO NOT PURCHASE THIS GAME!!!!!! I picked this game up to play it while traveling etc. only to find out you can't play it or load it in air plain mode or when you font have signal. I love the game and would rate this a lot higher if I could actually play it..... Not to mention the game shuts off if you try to check texts, answer a call, etc. update: it's been 12 years since I've made this purchase and it still doesn't work. phones I've attempted it on: S4, S7, S9, S10, S20, S22 Pixel 9, 10
Pixel 9- Android 16- black screen loading saves, which then wipes your save data after restarting the app. Garbage port
App does not load on pixel 8 pro. after starting a new game, you get an endless black screen. Google play refused to refund.
The graphics (blurred sprites and backgrounds) look truly horrible. Please add in an original graphics setting and change the font like in the Steam version, those changes alone would make this a 5 star review. Otherwise, this game is incredible and it should be played by everyone, but on a different platform. The mobile version could be great with very minor tweaks, but without them it represents Chrono Trigger poorly.
the app just don't start... I want a refound
looks awful on rzer 60 ultra closed shell
I'm extremely frustrated that there's been a bug with using controllers for this game for over 8 months and nothing has been done to fix it. I've tried multiple controllers and different types from 8-BitDo to PlayStation 5 to Xbox and no matter what you use you'll just randomly start running either right or left and not stop until it decides it wants to. You can't really fight it either, the game will overpower the controller. In addition to that using a PS5 the D-Pad is glitchy at best.
Game will not load on my Pixel 9XL. Goes to new game screen and freezes after I select either active or wait.
game won't load :( fun game though! almost 2 hours in! just wish i could play it again. Edit: uninstalled and reinstalled and lost my save data 😞
The blended art style is awful, and there's no way to get it back to a pixel perfect look.
Sentiment summary
66%
Positive (4-5★)
5%
Neutral (3★)
28%
Negative (1-2★)