Review Insights · Google Play
Church Center App
Planning Center · 4,498 ratings · ★ 4.4
4.4
★★★★★
4,498 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"church"
9 negative reviews mention this · 47% of all complaints
★★★★★ "Where is the Groups section??? How can people join Groups promoted on Church Center if there's no Groups section?" - Ivan Chavez
2
"into"
3 negative reviews mention this · 16% of all complaints
★★★★★ "It was fine before.. It was clear, easy to use, so far not so much.. it doesn't seem to be able to find the church we go to 80% of the time and when it does find the church. it's harder to get into..also more difficult to put your tithing i…" - Shirley Black
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Where is the Groups section??? How can people join Groups promoted on Church Center if there's no Groups section?
not user friendly!!
I have a BS in Computer Science. This is a owt peeve of mine about security codes. When you retrieve the security code by popping off the screen. When you try to pop back into last screen in Church Center screen of giving money to church to your respective bank. The screen for security code of your particular bank's security code requires you to pop off Church Center app. When you pop back on Church Center app to enter your security code from bank, mine is USAA, the screen is the home screen.
I am an adult, and after a year of usage, I have no chat access due to sudden bday verification. Not giving this app such info just to use a chat in a church app; just another sneaky jab at data collection. It's true this app makes admin micromanage more which is stressful. 11 y/o using YouTube and here they are worried about 12 y/o seeing scriptures? It's a church app, for crying out loud: not some inappropriate app. I am considering deleting altogether. Wish I could uninstall stupid updates.
Would rate it zero stars if I could. Horrible user interface. God forbid if I want to delete a profile. Don't waste your time
.very good to use
This app has made it impossible to easily find out what is going on at other churches, hampering any inter-church collaboration. Edited for clarification: The way you have to log into a church to see what is going on there or find out their beliefs really makes it hard to find a church to meet needs.
just popped up on my laptop and then installed on my tablet there I requested connections should be illegal 😞😞😞😞
cant get to my home church. Christ church Wellsboro, pa
I attend Tampa Life Church in Thonotosassa,FL and when went look it up the app tells me there's no such place. So this is a lie.
On my Lenovo tablet this app is very slow.
It was fine before.. It was clear, easy to use, so far not so much.. it doesn't seem to be able to find the church we go to 80% of the time and when it does find the church. it's harder to get into..also more difficult to put your tithing in.. that was one of the easiest things about it when we first started using the app. need to make it easy for everyone please..
so it's continuously crashing in a chat anytime. I tried to type something that will come up error and not allow me to respond to the chat. but if I send a message within the app that it asks for about the problem you're having, it will immediately send the chat I was trying to send and then I can go back to the chat room and actually read it and respond to others to a degree. but I pretty much have to send an error message to whoever is over the chat to respond to any message.
App REQUIRES ADULT BIRTHDATES and COPPA does not require adult birthdates - it requires protecting children; must contact someone at the church office (gender, marital status, birthdate). No church-specific privacy policy accessible from the app. App collects private information of adults (birthdate) alleging it is to protect children who use the app. I don’t see the value of collecting adult private information, need a different option.
Navigability between churches is very difficult. For a person who attends and supports multiple churches across the US, switching churches tends to lead to crashes or dead ends.
I cannot check in on app anymore. It says no location. I have been using for over a year and it just started this Update: now I can check in for in person but not for online services. Please fix this.
Unable to locate the video made by a modern worship service lead that was announced on Sunday. Link to ICE Resources info is broken (on website page). And finally...I'm using my PC--when I go online to view the streamed traditional service, it is not available using my smart TV, only the modern or recordings or new hope are available.
Problem with updates seemingly changing something within the app every time I update it won't allow me to continue to share images from Google drive? 😔 the capability it's there then it's gone I've had this happened 2 times now. I have not changed anything in my phone all permissions needed are there to be able to do this 🤔 this problem seems to be happening just recently.
enjoyed the Spirit led worship & service and gained healing in different ways. thanks pastor mark and staff & 1st church family!
Sentiment summary
84%
Positive (4-5★)
6%
Neutral (3★)
10%
Negative (1-2★)