Review Insights · Google Play
CineToolkit:Caster&Roku Remote
Cinetoolkit · 9,351 ratings · ★ 3.6
3.6
★★★★★
9,351 ratings
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Top complaints - extracted from 55 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
9 negative reviews mention this · 16% of all complaints
★★★★★ "canceled subscription 3 months ago and got charged for it today! want refund immediately!" - Jason Middleton
2
"cancel"
8 negative reviews mention this · 15% of all complaints
★★★★★ "canceled subscription 3 months ago and got charged for it today! want refund immediately!" - Jason Middleton
3
"doesn"
7 negative reviews mention this · 13% of all complaints
★★★★★ "I'm still seeing ads, I'm being charged $7.99 and not $4.99. and it's saying that this email doesn't exist. please refund my 7.99 and I will resubscribe at the 4.99 price once resolved." - Lemonwitatwistnj
4
"phone"
6 negative reviews mention this · 11% of all complaints
★★★★★ "didn't download this phone was hacked" - Lora Locklear
5
"paid"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Im very upset because I paid for no ads and it's still popping up. So you guys robbed me, and I would like a refund please." - Amor Thompson
6
"refund"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Im very upset because I paid for no ads and it's still popping up. So you guys robbed me, and I would like a refund please." - Amor Thompson
7
"service"
6 negative reviews mention this · 11% of all complaints
★★★★★ "since latest update service has been HORRIBLE!!" - Noel Cintron
8
"charged"
6 negative reviews mention this · 11% of all complaints
★★★★★ "I'm still seeing ads, I'm being charged $7.99 and not $4.99. and it's saying that this email doesn't exist. please refund my 7.99 and I will resubscribe at the 4.99 price once resolved." - Lemonwitatwistnj
9
"work"
6 negative reviews mention this · 11% of all complaints
★★★★★ "paid for drazofy and cinitoolkit and didn't work" - Perfect Trees
📋 All 55 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
didn't download this phone was hacked
Im very upset because I paid for no ads and it's still popping up. So you guys robbed me, and I would like a refund please.
since latest update service has been HORRIBLE!!
I pay for premium service but hardly ever connects so I can't stream on my tv takes sometimes 30 minutes to find device to connect
I'm still seeing ads, I'm being charged $7.99 and not $4.99. and it's saying that this email doesn't exist. please refund my 7.99 and I will resubscribe at the 4.99 price once resolved.
canceled subscription 3 months ago and got charged for it today! want refund immediately!
paid for drazofy and cinitoolkit and didn't work
make it free it's not fair I have to pay
I need Cast on tv to watch not premium PLS REMOVE PREMIUM
doesn't work and they charged me when it's still broken!!! do not buy!
I been paying this for months and haven't been able to get in the app. Also can't even email the company so that's fun. 🙃
doesn't work can't cast to TV
you Suck
Garbage! STOP TRYING TO BILL ME!! I DONT WANT SERVICE FROM YOU! THIS IS CONSTANT HARASSMENT! EVERY DAY YOU TRY TAKING MONEY FROM MY ACOUNT!! IVE NOTIFIED THE FBI FOR FRAUD
How do you cancel your subscription?
I can't see movies from medium
fraudulent charges by this company. 5.43$ for a service I never signed up for they have tried monthly for years and occasionally are successful on a card I closed years ago. capital one doesn't even know how it's possible. the reverse the charges every time and then the cycle behind again a month later I get an email that states a charge was declined and monthly attempts will go on until they figure out a way to force the charge again. very annoying
it will keep trying to charge you card even if you cancel your subscription
I don't like this app because you have to pay just to cast
it wouldn't connect to any of my tv's no matter how many times I restarted the wifi or my phone ,or my tv if I could give 0 stars I would
I keep getting charged $5 a month from this app and I dont even use this app or even have it downloaded
terrible audio and picture dont match.
after I made a subscription, I shortly after ended it. the app STILL tries to charge me even after my subscription has ended. this is a SCAM!
VIP is more like Vhis Isn't Working. It doesn't get me to pay sooooo yeah plz fix the payments
I've been trying to cancel this subscription for months can't seem to find a cancelation anywhere
This app subtitles doesn't work on tv at all . uninstalling
wish it was free
couldn't get anything to work hopefully I was able to cancel without an auto renewal
i am canceling my subscription, effective today. my reason is, when swithed to your app with the new name, i lost my ad free, yearly premium account . i will not be paying for something twice. thats underhanded to me .
no loading anime on scheduled tab with venabox. don't waste you money on here. you're better off with Crunchyroll or hidive
Would give 5 stars, it's been a great app, but here lately it acts as if I haven't paid for it. Is there a device limit? I been using it on 2 devices. Has the app name changed? when I search it I don't find it in the app store, it's pulling up just (Wodfix) nothing else, it says I haven't paid the bill which is false.. the due date says it is January 23 2026 please help me figure this out.. Wodfix Cam, doesn't exist anymore.. I wish you guys would tell the ones who chose to pay for this...
the app is missing, paying monthly do have a new name?
rain for casting movies to the TV
does CineToolkit still do Venmabox??
I was just charged $5 and I don't even have this subscription. how can I dispute this?
Horrible, no explanation needed
I could only watch the movies for FREE on the TV for one day this is trash . ONE STAR
won't let me cancel my subscription
this company are a bunch of thieves this service was provided for free on your phone and for some reason somehow they stopped your free casting to tv service on your phone and now charging you for it
it is a good app but there is no way to cancel or unsubscribe from it and they keep charging you when you cancel through Google.
WARNING!!!!! DO NOT PURCHASE HERE THEY WILL NEVER GIVE YOU A REFUND AND STEAL YOUR MONEY EVEN IF YOU DIDN'T PURCHASE ANYTHING!!!!! I DID NOT AUTHORIZE THE FEE AND THEY STILL REFUSE EVEN WHEN I IMMEDIATELY CONTACTED THEM!!!!!
I don't like it
scam app. read the rest of the reviews for more info
charged for when already paid for a year through hozify
I CANCEL THIS 3 MONTHS AGO...YOU KEEP CHARGING ME..WHY????? I don't even know what this app is about..PLEASE give me my money back
takes money out 2× instead of 1 × it's ridiculous 🙄
Not paying any amount to cast onto my TV nope but do you
Didn't work with my roku, at all. Please cancel.
I've had a great experience using this app for a few months but I have Google play blocked because ther has been previous charges to my cash app unauthorized. today I was charges $5 for the app and I did not wish to do that nor did I authorize the purchase. I would kindly appreciate a refund because I broke my phone so I cannot use this service until I have a new phone. thank you once a refund is given I will update my rating to 5 stars.
it want pair with my Roku stick want refund if my $4.99
+ 5 more in the clipboard copy
Sentiment summary
64%
Positive (4-5★)
6%
Neutral (3★)
31%
Negative (1-2★)