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Review Insights · Google Play

CITB: Op/Spec

CITB · 6,168 ratings · ★ 4.5

4.5
★★★★★
6,168 ratings
5 ★
4,869 (79%)
4 ★
649 (11%)
3 ★
0 (0%)
2 ★
0 (0%)
1 ★
649 (11%)

📋 All 10 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Bob Kent 6/24/2026 v6.20.5
no option for the Managers & Professionals category, yet this is the app recommended on the website. £7.29 wasted, how do I get my money back and which app should I use instead?
★★★★ Odair Willemann 6/16/2026 v6.20.4
Absolutely nightmare booking a test through the app. I booked my test for this Friday, the confirmation email shows the day test is for the following week Thursday. I called the number showed in this app, waited 2 min for an automated message just to find out this number is not in use anymore, it gave me the new number at the end of the message, but I didn't have anything to mark the number as I was not expecting it.
★★★★ Juliet Webdesigner 5/13/2026 v6.20.4
this app is very uncomfortable. 🤚🤚
★★★★ Ajasegun Lawson 4/22/2026 v6.20.4
how do you install the app on windows 11
★★★★ Anthony Wallis 4/18/2026 v6.20.4
can't access enything
★★★★ Andrew Scott 4/8/2026
Won’t download
★★★★ L. Thompson 4/6/2026
I want to install on my tablet as well. I already paid on my phone. I should be able to have on both devices if I paid
★★★★ Jenny Phillips 1/31/2026
Unfortunately this wouldn’t work on my phone and when I tried to access it in my laptop came up with a red warning
★★★★ Howard Metcalf 1/28/2026 v6.20.0
waste of time and money. 90% of the revision questions do not relate to test questions. Thankfully other SMSTS training got me through. Don't bother with this app.
★★★★ Chris 1/28/2026 v6.20.0
the app never download to my pc

Sentiment summary

89%
Positive (4-5★)
0%
Neutral (3★)
11%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.