Review Insights · Google Play
City Maps 2Go Pro Offline Maps
CityMaps2Go-Kulemba · 5,852 ratings · ★ 4.5
4.5
★★★★★
5,852 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"maps"
6 negative reviews mention this · 43% of all complaints
★★★★★ "Using a 2024 Samsung S6 Lite/Android 14 and installed City Maps 2Go PRO. After downloading a dozen maps (western Canadian provinces & US states) onto my 128 gb Sandisk Ultra micro sd card, I noticed after restarting my tablet over 90% of th…" - dave avatar
2
"offline"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Using a 2024 Samsung S6 Lite/Android 14 and installed City Maps 2Go PRO. After downloading a dozen maps (western Canadian provinces & US states) onto my 128 gb Sandisk Ultra micro sd card, I noticed after restarting my tablet over 90% of th…" - dave avatar
3
"work"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Try to update Pro version (that I've purchased) now it doesn't work. Every time I try to open app I get this message : "unfortunately the data migration to the latest was not successful. however this means that we likely need to update the …" - Edda T
4
"places"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Terrible I downloaded CT maps but when you search for common places it shows no results and gives no results." - Christopher B. C. Wich
5
"update"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Try to update Pro version (that I've purchased) now it doesn't work. Every time I try to open app I get this message : "unfortunately the data migration to the latest was not successful. however this means that we likely need to update the …" - Edda T
6
"data"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Try to update Pro version (that I've purchased) now it doesn't work. Every time I try to open app I get this message : "unfortunately the data migration to the latest was not successful. however this means that we likely need to update the …" - Edda T
7
"years"
3 negative reviews mention this · 21% of all complaints
★★★★★ "latest upgrade means I can no longer use the app in any way. I am assured my 5 years of data is still there but as I am travelling at the moment I am looking for a new app. insane." - A Google user
8
"useful"
3 negative reviews mention this · 21% of all complaints
★★★★★ "I just updated the app, after the upgrade it started to a pop up saying that data migration failed and that I should contact support. I tried to clear data and it didn't help so I uninstalled the app and yet all the offline files left in my…" - A Google user
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unusable, app crashes every time.
Terrible I downloaded CT maps but when you search for common places it shows no results and gives no results.
Try to update Pro version (that I've purchased) now it doesn't work. Every time I try to open app I get this message : "unfortunately the data migration to the latest was not successful. however this means that we likely need to update the migrating logic to resolve the issue......" Yes I try uninstalling and reinstall and still getting same message. That's while I hate updating apps
I had paid for and was using Citily Maps 2go Pro but you have taken me off with your recent update. I am less than impressed. Perhaps I could use stronger language! I am pissed off with you.
Unreasonable amount of upselling even to PRO users.
Downgraded my review from 5 stars to 1. Used to work very well offline in Italy when we used it in 2015. Now if we don't have an internet connection the maps will not load properly or shown any details. GPS is very inconsistent also but doesn't really matter when you can't see the map! Also keeps closing and says it has "stopped working."
I paid $13 for this app to be able to use offline. But, whenever I am offline, the map completely disappears leaving you to follow stars (that you hopefully marked beforehand) in a general direction. Total waste of money.
latest upgrade means I can no longer use the app in any way. I am assured my 5 years of data is still there but as I am travelling at the moment I am looking for a new app. insane.
Using a 2024 Samsung S6 Lite/Android 14 and installed City Maps 2Go PRO. After downloading a dozen maps (western Canadian provinces & US states) onto my 128 gb Sandisk Ultra micro sd card, I noticed after restarting my tablet over 90% of the maps needed to be reinstalled. Does this app allow downloading for "offline use" (micro SD card) of Canadian provinces and US states? Can't download Northern California ! NO RESPONSE FROM APP DEVELOPER
I love it. Way better than Google Maps BUT it needs urgent a multi select for maps downloading or (even better) a country. Now you must starting over after each selection... And that's 😨😨😨😰😰😱😱🥶🥶
I just updated the app, after the upgrade it started to a pop up saying that data migration failed and that I should contact support. I tried to clear data and it didn't help so I uninstalled the app and yet all the offline files left in my storage. Those are large files so I deleted it manually. Luckily I not on travel, but notification before the update could be useful as users may choose to delay the update . Aslo clearing app data and uninstall shoud remove all files.
Can be unreliable at times. Can't always find places that are obviously there and will sometimes shut down for no apparent reason. However it is a useful app when it decides to work. There is no button to shut it down. You have to just exit the app and it keeps running in the background using up battery power unnecessarily.
Same as Mr Gunz - great on IOS, useful on my Galaxy but nowhere near the same quality. Needs more work. Outdated info eg Dali Museum not where the app shows and it moved years ago. Westmarine Bradenton moved years ago. The app can't find places that are actually on its own maps e.g. Livingstone Heights Roelands can't be found, yet drilling down on the map will actually turn it up. Not really a very good app.
Have used this app for years and wouldn't travel with out it. Unfortunately
the direction arrow is now too small and takes so long to respond it's now
frustrating and useless.
the direction arrow is now too small and takes so long to respond it's now
frustrating and useless.
Sentiment summary
86%
Positive (4-5★)
7%
Neutral (3★)
7%
Negative (1-2★)