Review Insights · Google Play
Clapper: Video, Live, Chat
Clapper Media Group Inc. · 119,717 ratings · ★ 4.6
4.6
★★★★★
119,717 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"live"
8 negative reviews mention this · 24% of all complaints
★★★★★ "UPDATE. now no live traffic and comments don't show in others lives, messages clapper they gave me one scripted message back about being more engaged with is bs as I can't engage. they have since ignored me. the app to me and my wife is now…" - simon banks
2
"clapper"
6 negative reviews mention this · 18% of all complaints
★★★★★ "UPDATE. now no live traffic and comments don't show in others lives, messages clapper they gave me one scripted message back about being more engaged with is bs as I can't engage. they have since ignored me. the app to me and my wife is now…" - simon banks
3
"people"
6 negative reviews mention this · 18% of all complaints
★★★★★ "This app isnt good anymore I got restricted for no reason. I cant see when the people I follow are live even though I know they are. And the support team refuse to help or maybe Im being ignored they are so hard to get in contact with!" - Cj Deshields
4
"lives"
5 negative reviews mention this · 15% of all complaints
★★★★★ "UPDATE. now no live traffic and comments don't show in others lives, messages clapper they gave me one scripted message back about being more engaged with is bs as I can't engage. they have since ignored me. the app to me and my wife is now…" - simon banks
5
"being"
5 negative reviews mention this · 15% of all complaints
★★★★★ "UPDATE. now no live traffic and comments don't show in others lives, messages clapper they gave me one scripted message back about being more engaged with is bs as I can't engage. they have since ignored me. the app to me and my wife is now…" - simon banks
6
"account"
5 negative reviews mention this · 15% of all complaints
★★★★★ "they disabled my account for no reason" - Philip Matthew Bowes
7
"anymore"
5 negative reviews mention this · 15% of all complaints
★★★★★ "This app isnt good anymore I got restricted for no reason. I cant see when the people I follow are live even though I know they are. And the support team refuse to help or maybe Im being ignored they are so hard to get in contact with!" - Cj Deshields
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
UPDATE. now no live traffic and comments don't show in others lives, messages clapper they gave me one scripted message back about being more engaged with is bs as I can't engage. they have since ignored me. the app to me and my wife is now pretty much useless. major let down seeming weve been here so long they dont care about their OG creators. 6 years. it was a good app in the beginning but not it's gambling and porn. anything to make money don't bother. waste of time for avarage creators.
they disabled my account for no reason
This app isnt good anymore I got restricted for no reason. I cant see when the people I follow are live even though I know they are. And the support team refuse to help or maybe Im being ignored they are so hard to get in contact with!
This app has a lot of potential, but the unfair algorithm, constant shadow bans, warnings triggered by mass false reports, harassment, app glitches, and lack of creator support make it frustrating to use. I’ve sent multiple emails/ in-app DMs about serious issues and rarely receive a response. Fix these problems and Clapper would be a much better platform for creators.
Can't login, says too many divices registered on this device. I've never used clapper before.
Warning Can't delete credit card
App is Terrible now. All the good and fun lives are gone. Won't let me view any lives anymore.
yet again more updates and no fixes! but yet agin more horrible glitches! ending lives randomly(20+ times for 3 acoun)... you add updates but still have yet to fix a single problem! you must want this app to fail! the double standards are bs... dnd girls who make you tons of money get away with alot but those of us who are just havin fun are ostracized and ignored and banned! hypocrites! seriously! listen to those of us who truley use the app every dam day!!! would give less than a star but cant
thought this would be like Omegle it's just a tiktok/Instagram clone
this app is stupid a big waste of storage and time
All nswf lives are gone from my feed. Used to be showing up, but can't see it anymore and have tried everything.
less restrictions is more fun
Account was disable, appeal was rejected and I have barely used the app or interacted with people but i was flagged as a scammer when I never did a live or even reach out to anyone in the app
live viewing always says temporarily unavailable. contacting clapper never gets answered. I'd give it a zero if I could. Been like this for over a year.
bad
People have confusing dice menu and when I get the dice sent they scam and over price and send wrong videos it's completely BS
I have been having problems with my account for a long time, but I am not getting any solution by contacting you through your email. I am unable to send messages, go live, or be seen live from my account. I can do everything except those. Since I am unable to send messages to your official page. Please let me know what I can do now.
I had downloaded the app multiple times and whenever I would finally decide to go my account would get deactivated for supposedly being underage I've proven every time that I am in fact NOT underage and I still continue to have my account deactivated by whoever runs this app and for anyone who wants to know I am 24 years old.
the app wont let me make and account using Google or Facebook
Algorithm: can not change algorithm so only broadcasters in the US appear. Language preferences also do not work although they are applied
I got so many apps popping up I can't do anything with this phone l o have 3 virus that I couldn't get the off my old phone and my new new phone
This app has a lot of nudity and people bullying others to the point where this app should not be allowed to be on the app store. The nudity and graphic content that children are likely seeing is disgusting. Clapper as an App developer should stop all the nudity and porn from being able to happen on this very public and accessible app that can reach underage children. Clapper should be ashamed of themselves.
send sms text messages, violate me saying refund violation i didn't make any purchases on the app and this app is a scam
alot of people wanting money off you. i was banned an accused of being scammer when i was getting asked for money of randomers as i said no they report you and BAN its stupid. appealed this an they rejected it haha makes zero sense at all. plus alot of scammers and nudity you report this still gets allowed. crazy app glad to not be using this anymore. dont waste your time.
horrible horrible horrible
temu tick tock
bad
like...ew.
App doesn't work. Different settings just redirect back to the homepage.
I can no longer access lives. Every time I open a live, I get a message saying 'Sorry, this function is unavailable. You can contact @clapper if you have any problems.' I have reached out but the issue is yet to be resolved nor have I received any feedback
liked the app but now it won't let me use my phone anymore.
Love the community. meet some great people here! down fall is they have a glitch where you can't see people typing in chat when you're live streaming which pretty much makes it unusable. they fixed it then it breaks again.... wash rinse and repeat. very frustrating. I have reached out many times with video evidence lists of names i cannot see in chat ect. sometimes they fix it and it works for a couple weeks then it goes back. currently in the state of broken.
was alright at first but if you get removed from a live you get blocked for 24 hours even if you didn't say or do anything that goes against the guidelines or their rules.
Sentiment summary
90%
Positive (4-5★)
5%
Neutral (3★)
5%
Negative (1-2★)