Review Insights · Google Play
Clarifind
RomanceDawn Ltd · 248 ratings · ★ 3.4
3.4
★★★★★
248 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
6 negative reviews mention this · 23% of all complaints
★★★★★ "did free trial not paying everything she said was in riddles! made no sense kept avoiding my question now iam annoyed" - Jasmine Brown
2
"money"
4 negative reviews mention this · 15% of all complaints
★★★★★ "I hate being ignored i asked for a free chat because ive spent enough money on these chats and I just want 1 free chat or um uninstalling the app" - Karen Rogers
3
"minutes"
4 negative reviews mention this · 15% of all complaints
★★★★★ "2mins free minutes, next i paid R185 for the same thing they told me. It seems like it is AI generated. not happy waste of money" - Refiloe Kojane
4
"account"
3 negative reviews mention this · 12% of all complaints
★★★★★ "The won't allow you delete your account if you no longer want to continue" - Edna Nzeaka
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
did free trial not paying everything she said was in riddles! made no sense kept avoiding my question now iam annoyed
I hate being ignored i asked for a free chat because ive spent enough money on these chats and I just want 1 free chat or um uninstalling the app
basic and vague answers. takes forever to answer back so time runs out quickly
costs money
The won't allow you delete your account if you no longer want to continue
Dishonest
They deducted from my bank account twice it was supposed to be one payment so be careful out there.
avoid scammers!! had multiple readings from multiple advisors and it never came true. you better to get chatgpt and ask there and it's free.
it's not telling me anything about what I need to know
2mins free minutes, next i paid R185 for the same thing they told me. It seems like it is AI generated. not happy waste of money
rubbish takes minutes to read a photo then tells you the same thing over and over again. waste of money !!!
I was charged for. question didnt get an answer and was told to.pay for a chat
dont help Just asking for personal information like birthdays
not easy to use emails didnt get sent little time with advisors to know keeps getting cut off
time went to fast and it wouldn't let me verify my email
not worth the effort
didn't get what I was looking for
its a scam paying for 3 minutes and they give 10 seconds claiming 3 minutes
Why do you say free but when we join you want us to pay.
I never got a reading, and then they was wanting to charge me.
Wasn't really a help at all telling you things that you want to hear but not the truth I honestly think it's a waiste of my time sorry
haven't even tried it someone has used ny account
I opened the app and it took too long to load
very bad and disrespectful customer service
not what it claimed
Got a small reading for free, then paid around 12 eurs but my answers were not answered! disappointing, 6 minutes in total but no insight!
Sentiment summary
57%
Positive (4-5★)
4%
Neutral (3★)
38%
Negative (1-2★)