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Review Insights · Google Play

Claude by Anthropic

Anthropic PBC · 430,183 ratings · ★ 4.5

4.5
★★★★★
430,183 ratings
5 ★
354,512 (82%)
4 ★
25,538 (6%)
3 ★
10,073 (2%)
2 ★
7,353 (2%)
1 ★
32,691 (8%)
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Top complaints - extracted from 23 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"claude"
5 negative reviews mention this · 22% of all complaints
★★★★ "I ask a simple technical question from the claude it used 50% of the session and then showed a message. "your message didn't sent" may be it took so much amount because it was building an artifact and that was not showed also. In 2nd attemp…" - Ashir Hanif
2
"messages"
4 negative reviews mention this · 17% of all complaints
★★★★★ "It says I can't use Claude until 8 PM, it turns 8 PM, I STILL can't use it? It just results in a little message saying "You're out of messages until 8pm". Well... it IS 8 PM?? What's the point of an app if I can't use it?" - tism
3
"message"
3 negative reviews mention this · 13% of all complaints
★★★★ "I ask a simple technical question from the claude it used 50% of the session and then showed a message. "your message didn't sent" may be it took so much amount because it was building an artifact and that was not showed also. In 2nd attemp…" - Ashir Hanif
4
"limit"
3 negative reviews mention this · 13% of all complaints
★★★★ "the pro plan has worst weekly limit ,worst than the free one ,I will cancel the plan for next month" - Cherry blossom
5
"free"
3 negative reviews mention this · 13% of all complaints
★★★★ "the pro plan has worst weekly limit ,worst than the free one ,I will cancel the plan for next month" - Cherry blossom

📋 All 23 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Euph oria 5/8/2026
the worst ai ever made.. tell him am sad and he's gonna make you feel you are going to k.i.l.l yourself or something and keeps asking you to call someone etc .. there's never something made me frustrated more than this ai
★★★★ Ashir Hanif 5/8/2026 v1.260430.10
I ask a simple technical question from the claude it used 50% of the session and then showed a message. "your message didn't sent" may be it took so much amount because it was building an artifact and that was not showed also. In 2nd attempt it it comsumed 13% and replied to me in few lines.
★★★★ Joe Jo 5/8/2026 v1.260430.10
Highly restrictive
★★★★ Cherry blossom 5/8/2026 v1.260416.20
the pro plan has worst weekly limit ,worst than the free one ,I will cancel the plan for next month
★★★★ Jack 5/8/2026 v1.260309.17
woke
★★★★ Ashton Epler 5/8/2026 v1.260430.10
That someone here thinks pasting the clipboard as a file should be not just the default option, but the only option, is actually appalling
★★★★ Juliano Mina 5/8/2026 v1.260430.10
Bad service. My account got permanently banned without a clear reason or warning, and I lost important chats. Very frustrating experience.
★★★★ Luis Ramirez 5/8/2026 v1.260423.20
The main issue with Claude is the window size limit exceeded the window opportunity.
★★★★ Zoltan Attila Kovacs 5/8/2026 v1.260430.10
it asking too much personal information, beyond email adress
★★★★ CESAR JOSUE SELVA 5/8/2026
pretty bad way of upgrading via the web due to problems with Stripes billing service provider and the same issue happens with the Android app requesting to upgrade Claude App itself and it doesn't even have a pending upgrade in Google Play, just the plain same App.
★★★★ Durovnax 5/8/2026 v1.260430.0
Not answering prompt, and then saying i ran out of messages for 6 hours. BRUH. Horrible
★★★★ Monique Y 5/8/2026 v1.260430.10
I LOST 2 WEEKS OF PLANNING AND COORDINATION IN CLAUDE cuz it decided to start a new conversation on it's own. but everything that was in the previous conversation it didn't summarize and I lost all of the work. I guess this government fight is getting tight as Claude is deleting conversations, now I keep running into limits although I pay and I have unlimited. ALL THERE NO RESPONSE FROM ANTHROPIC
★★★★ 73arpit 5/8/2026 v1.260430.10
People comparing this overrated trash to ChatGPT or Gemini are delusional. No proper image generation tools, weak responses, paywall after 6-10 messages, and it can’t even handle basic .json coding correctly. Pure hype, nothing else. Bye-bye!
★★★★ SAKIB 9X AI 5/8/2026 v1.260430.10
This App Is not Free. Those app Is Want To paid . better then chatgpt
★★★★ Alexander Obiocha 5/8/2026
very poor response
★★★★★ Alecsandro Farias 5/9/2026 v1.260430.10
It was nice being a user. I'm sad and upset you're retiring Sonnet 4.5 when it consistently works better for my workflow than 4.6 or even the new Opus. In fact, 4.6 is a big downgrade for me. Whatever's the parameters used for defining a model better than another, it's definitely not as good as it should be; 4.6 does not replace 4.5. Bummer.
★★★★★ Joy Airoboze 5/8/2026 v1.260423.20
dumb
★★★★★ Rex Udeogu 5/8/2026 v1.260409.10
My account was disabled for no reason
★★★★★ Jeff Yann 5/8/2026 v1.260430.10
je suis vraiment déçu car, je n'arrive pas à importer des documents sur cette application. avec des photos j'y arrive mais avec des documents Word, PowerPoint ou pdf c'est très compliqué. j'ai beau les sélectionner mais ils n'arrivent jamais
★★★★★ tism 5/8/2026
It says I can't use Claude until 8 PM, it turns 8 PM, I STILL can't use it? It just results in a little message saying "You're out of messages until 8pm". Well... it IS 8 PM?? What's the point of an app if I can't use it?
★★★★★ Sweety Singh 5/8/2026 v1.260430.10
it's freaking frustrating it doesn't let me sent messages even after times up, for example it said I couldn't message till 11pm and I tried after 11 pm and it still said the same thing! fix it
★★★★★ X. Cherry A. T. 5/8/2026 v1.260430.10
It's a very good ai but the usage for free accounts it's so limited it's not even funny. Premium is overpriced for this economy (I think most of us who use it are students) and let's not talk about annual plans... It's sad tbh...
★★★★★ Harshit Singh Rao 5/8/2026 v1.260409.10
Great chatbot, but loses big time on privacy and rate limit issues.

Sentiment summary

88%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.