Review Insights · Google Play
ClearScore - Credit Score
ClearScore · 96,962 ratings · ★ 3.9
3.9
★★★★★
96,962 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"offers"
3 negative reviews mention this · 21% of all complaints
★★★★★ "always prompts offers and gives nothing." - Alavi Quraishi
2
"updates"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Keep getting notifications to check what's changed in my report. Except nothing has changed, and there's a line saying "Updates in x days". I can only assume that they get preferential kick-backs from the lenders based on daily active user …" - David Hague
3
"credit"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Keep getting notifications to check what's changed in my report. Except nothing has changed, and there's a line saying "Updates in x days". I can only assume that they get preferential kick-backs from the lenders based on daily active user …" - David Hague
4
"score"
3 negative reviews mention this · 21% of all complaints
★★★★★ "My score says "Updates in 1 day" for a few months now, always showing same score, flat lined since January. Tried logging out and back in, clearing cache, then data, then uninstalling and reinstalling the app, to no avail." - Marius Nitisor
5
"account"
3 negative reviews mention this · 21% of all complaints
★★★★★ "why does CleaScore keep on trying to debit my bank account?" - Jakes Deale
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
always prompts offers and gives nothing.
disappointed that i cant access Card Offers... i've been getting an error message everytime
My score says "Updates in 1 day" for a few months now, always showing same score, flat lined since January. Tried logging out and back in, clearing cache, then data, then uninstalling and reinstalling the app, to no avail.
why does CleaScore keep on trying to debit my bank account?
im struggling to login into my account
couldn't find me with my address details and there was no other option to try a different method presented, needs something better then google address to verify address should use Canada post.
Still waiting for OTP after numerous attempts
the app is useless showing wrong score . my actual score in equifax is above 700 . but this app shows 580 for past 3 months . i have complained too many times then only i realised this app has some wrong which they dont want to fix. so no point in mail bu quoting reference number
Dishonest and deceptive app that gives incorrect financial advice and credit information, please avoid. Looking forward to the copy and paste response everyone receives!
I tried to create my account when i put my password they said email iwrong
Keep getting notifications to check what's changed in my report. Except nothing has changed, and there's a line saying "Updates in x days". I can only assume that they get preferential kick-backs from the lenders based on daily active user figures. Cause it would be dumb to think people are going to say "Hey, now I'm logged on here, let's take out a new random credit card I hadn't planned to".
Bad and not updating my updated credit score. Take way to long with updates and so behind with new changes.
not enough offers
unfortunately unsatisfied
Sentiment summary
63%
Positive (4-5★)
17%
Neutral (3★)
20%
Negative (1-2★)