Review Insights · Google Play
Clock
Samsung Electronics Co., Ltd. · 340,500 ratings · ★ 3.9
3.9
★★★★★
340,500 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"alarm"
11 negative reviews mention this · 30% of all complaints
★★★★★ "alarms not syn̈c" - CURT BEATTY
2
"alarms"
6 negative reviews mention this · 16% of all complaints
★★★★★ "alarms not syn̈c" - CURT BEATTY
3
"doesn"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Missed alarms with only soft sytem sound, I cannot figure out why it sometimes doesn't have the assigned alarm sound. Unreliable, thus unusable." - ruthunit
4
"clock"
6 negative reviews mention this · 16% of all complaints
★★★★★ "after having my phone for years this app stop working. the app wil automatically lower the volume of my alarms. i keep going into the settings to turn it up and well it lowers it self where i can't hear it. i had to download another clock a…" - Vampris Rose
5
"phone"
5 negative reviews mention this · 14% of all complaints
★★★★★ "it literally chooses when to work the other apps js want to spy on you asking for phone permission fk these big companies" - Shylo Fridleifson
6
"annoying"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I use it to wake me up in the morning. While most of the time it works ok, sometimes (I wasn't really able to find a pattern) it doesn't work and I am late for work. It is most annoying. I'm thinking about replacing it" - Catalin Calistru
7
"samsung"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I've been getting non-stop hacking from an ex-girlfriend and she uses the Samsung products to do it. I don't want anything Samsung after this if they don't get their act together" - Kevin Larsen
8
"missed"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Missed alarms with only soft sytem sound, I cannot figure out why it sometimes doesn't have the assigned alarm sound. Unreliable, thus unusable." - ruthunit
9
"sometimes"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Missed alarms with only soft sytem sound, I cannot figure out why it sometimes doesn't have the assigned alarm sound. Unreliable, thus unusable." - ruthunit
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I've been getting non-stop hacking from an ex-girlfriend and she uses the Samsung products to do it. I don't want anything Samsung after this if they don't get their act together
app logo par time nhi dikate hain
alarms not syn̈c
it literally chooses when to work the other apps js want to spy on you asking for phone permission fk these big companies
Missed alarms with only soft sytem sound, I cannot figure out why it sometimes doesn't have the assigned alarm sound. Unreliable, thus unusable.
after having my phone for years this app stop working. the app wil automatically lower the volume of my alarms. i keep going into the settings to turn it up and well it lowers it self where i can't hear it. i had to download another clock app. i have contact support havent heard anything from them. i almost lose my job and honestly this aint the first phone i had that this clock app automatically stop working and damn near having to force me to buy a new phone.
was still installed even tho not compatible, reported this app
when I first got the phone (yrs ago), I used the Clock ⏰️ worked great. Then it started acting up, ringer wouldn't go off, set the timer when too wake up, or the snooze, the volume would be up, nothing, i'd be waking 😴 up late. and I've been trying for yrs now to uninstall, and it just keep installing right back. uuuugggghhhh not satisfied 😒
very cheap not working on time to alarm
it won't go away
All of a sudden No warning it stopped working and I missed several important events. Went to try updating ad it says this app is no longer compatible/supported on device. I have a Samsung galaxy s10
timer paused itself while running making the point of a timer useless
minimizes on presses for no apparent reason.
it doesn't always have sound! sometimes it will go off, but it's silent! sometimes it happens after I snooze it! I have dry eye and my eyes burn in the morning so I have to hit snooze in case I fall back asleep, but then it goes off again, but without sound and when I do fall back asleep I oversleep!!! very inconvenient!!!
can't Delete and it's incompatible
TOTAL FAIL on snooze evey single time! USELESS BLOATWARE. NO SETTINGS OR OPTIONS CONFIGURATION WILL HELP THIS APP.
No matter what I adjust, alarms are super quiet when I'm on a call. I really like to sleep call with my girl who lives an hour away. It feels like there's no workaround for this at all. They really need to fix this annoying issue. only solution i found was downloading another alarm app.
I have to open ap in playstore since the ap is no longer on my phone but clearly the alarm for my Samsung phone. how do I re download ap to my phone?
failed to do it's basic function, a LOT of the times the alarms don't go off. No notification of missed alarms so It's not me sleeping through them
y is my clock not showing on the display
I can't even begin to imagine how one of the biggest tech companies manages to make the shoddiest clock app on the market. I wouldn't even ship this out as a joke.
The app is now suddenly incompatible with my device, and the alarm didn't go off. I ended up missing an entire 4.5 hour shift because of this.
Alarm randomly doesn't go off. 👎🏻
I SHOULD BE ABLE to uninstall this app if it's not compatible with the phone I have now!! Not possible no option.
sucks. with this past update you now have to leave location on for the time to be correct, which drains your battery. Please change it back!
my time on my cell is 4 minutes ahead which is so annoying
Alarm shuts off after one minute, that is even if it goes off. Half the time it doesn't even set an alarm off and just gives a missed alarm notification instead of going again.
I rarely need to use an alarm and this one worked fine for about a year, but for some reason it has occasionally started going off on it's own. And I can't delete my sleep routine that I don't use either, which decided to wake me up just now at 3:00 a.m. Very annoying. I'm uninstalling this app. Now I need to find a new, free alarm clock, one without handing over anything I regard a private, and doesn't make you listen to ads you can't turn off. Ugh!!!
bad app
This app is not displaying on my screen
Remove the background colour, that black or white and leave the number only. that would make the screen more visible and beautiful.
I use it to wake me up in the morning. While most of the time it works ok, sometimes (I wasn't really able to find a pattern) it doesn't work and I am late for work. It is most annoying. I'm thinking about replacing it
good
Still not able to choose to set an alarm every odd week or different intervals which is very annoying!!
The app is functuonal but no longer showing as an app therefore, I cannot get alarm notifications on my samsung watch. Not sure what happened but it is a feature I very much needed.
This clock worked well for me for years and now suddenly the past two weeks my alarms have not been going off while on silent. I have uninstalled and reinstalled, checked all settings to make sure the sound will come through on mute, and still it only vibrates. It only seems to work when I set a new alarm everyday(sometimes)not just having it continuously set. I need to find another clock now because this jist isn't reliable anymore.
I hate how I can't make widget backgrounds white or black. Why are forced to only have blue widgets :/
Sentiment summary
70%
Positive (4-5★)
6%
Neutral (3★)
23%
Negative (1-2★)