Review Insights · Google Play
Cocco - Party & Live Streaming
Cocco dev · 9,018 ratings · ★ 4.2
4.2
★★★★★
9,018 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
4 negative reviews mention this · 24% of all complaints
★★★★★ "This is a very poor application with an unprofessional management team. I have been trying to contact them for more than three weeks just to change my phone number, and I have not received any response so far. It is worth noting that I join…" - MAJDI Ghazal
2
"application"
3 negative reviews mention this · 18% of all complaints
★★★★★ "This is a very poor application with an unprofessional management team. I have been trying to contact them for more than three weeks just to change my phone number, and I have not received any response so far. It is worth noting that I join…" - MAJDI Ghazal
3
"support"
3 negative reviews mention this · 18% of all complaints
★★★★★ "This is a very poor application with an unprofessional management team. I have been trying to contact them for more than three weeks just to change my phone number, and I have not received any response so far. It is worth noting that I join…" - MAJDI Ghazal
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
This is a very poor application with an unprofessional management team. I have been trying to contact them for more than three weeks just to change my phone number, and I have not received any response so far. It is worth noting that I joined the platform as a supporter and have spent money on the app, yet the customer service is extremely disappointing. I do not recommend this application at all. It is very poor and lacks proper customer support.
This app is a complete joke and feels like a scam. The so-called “super admins” abuse their power and treat users unfairly. I am from Pakistan, and the Pakistani super admin (K Jutt) blocks users without any proper reason and ignores complaints completely. He even blocks people on WhatsApp instead of solving issues. I have wasted a lot of money on this app because I used to recharge regularly, but there is no respect for users. One user abused me, and when I reported it with proof, the admin ..
daming bug, at error okay naman ako pag nag open ng ibang apps pero pag ito na inopen ko daming hanas
d na ma open acc. ko
check in but havent see my reward yet
Their behavior towards the host is very bad and the super admin closed the application without any reason and they don't even pay the host's salary and the officials don't even respond.
nice
A lot of withdrawal issues. Pakistani agent KJutt do not give sallery to his agency hosts. No self withdrawal option available. Waste of money and time..
it's good application
this app is not good can you please help me how to fix it normally
bad
i can't withdraw. access restricted and warning error ssl cert invalid always appear. can you help me fix this
yah
don't Install wasting money,,low winning in all aspects,,,games even sending lucky gift,,,,try other app better than this,,,
nice
Poor support experience. I did not make any purchase in this app, yet I was removed from the customer service room when asking about a technical issue. The support staff mentioned an unrelated refund from another app, which has nothing to do with this app. Very unprofessional behavior.
What's wrong why I can't open this app its only appeared unknown occurred issue and please contact technical support ..I didn't violate any of this regulation
Sentiment summary
78%
Positive (4-5★)
6%
Neutral (3★)
16%
Negative (1-2★)