Review Insights · Google Play
CoinSnap - Coin Identifier
Next Vision Limited · 114,724 ratings · ★ 4.5
4.5
★★★★★
114,724 ratings
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Top complaints - extracted from 49 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cancel"
10 negative reviews mention this · 20% of all complaints
★★★★★ "it doesnt give you an option to cancel...I couldn't even log in." - Jennifer Meyer
2
"subscription"
10 negative reviews mention this · 20% of all complaints
★★★★★ "I, like so many others feel I have been ripped off. Wrong coin identified, wrong value given; and upon double checking all new information which was no motr correct than the first time. Also, I thought I had canceled within the 7 day window…" - Joyce Hoffman-Gayley
3
"coin"
9 negative reviews mention this · 18% of all complaints
★★★★★ "I, like so many others feel I have been ripped off. Wrong coin identified, wrong value given; and upon double checking all new information which was no motr correct than the first time. Also, I thought I had canceled within the 7 day window…" - Joyce Hoffman-Gayley
4
"free"
5 negative reviews mention this · 10% of all complaints
★★★★★ "you will get charge the year. 7day free is not true. had to pay and couldn't get my money back. they responded back now. but don't believe is all big BS. they charged me and they wouldn't help me when it happened." - Amir Moniri
5
"charged"
5 negative reviews mention this · 10% of all complaints
★★★★★ "you will get charge the year. 7day free is not true. had to pay and couldn't get my money back. they responded back now. but don't believe is all big BS. they charged me and they wouldn't help me when it happened." - Amir Moniri
6
"coins"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Not user friendly and not UK coins" - Maureen Thomas
7
"worth"
5 negative reviews mention this · 10% of all complaints
★★★★★ "only if you subscribe is it worth it" - Sheila Bickford
📋 All 49 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not good at all
not paying for what the internet does for me
you will get charge the year. 7day free is not true. had to pay and couldn't get my money back. they responded back now. but don't believe is all big BS. they charged me and they wouldn't help me when it happened.
what a expensive app.i better get my 43 back
it doesnt give you an option to cancel...I couldn't even log in.
I, like so many others feel I have been ripped off. Wrong coin identified, wrong value given; and upon double checking all new information which was no motr correct than the first time. Also, I thought I had canceled within the 7 day window; but low and behold I was charged the yearly subscription the following month!!!!! Do not use this app. I wouldn't have given even a one star rating but the system doesn't allow zero stars!
Not user friendly and not UK coins
cancel my subscription to coin CoinSnap now. I try 7 different coins, and it got all 7 coins wrong by dates. Very unimpressed. Do charge my card further from today. Respectfully, SSGT Dennis J Stankewich
trash 🗑
I want to cancel my account, but I don't see any contact info. I scan the same coin several times and get different amounts each time. I would like to have contact info please!
only if you subscribe is it worth it
pay to play. garbage. subs you cannot easily cancel. finally got through "cancelled only to get billed for a year, now going through bank. its a card grab scam. still scamming. will repost
I wish to cancel this service thank you
im not paying $40 a month jist to scan coins. thats ridiculous. Game ad never said anything about a subscription needed.
I contacted this seller and requested cancellation of upcoming subscription before it was charged to my account. Since PayPal requires confirmation of payment and I did not authorize payment, they charged my backup account for the app that I specifically told them I did not want. I am NOT rating their app, but am rating their sales practices!!!
this is a terrible experience.
Not only did it not cancel not even right after I uninstalled it but 2 days later they tried to hijack my chime and sofi accounts had it not been my wife's superior vigilance they would have taken the forty some dollars from said account without my permission if I had done this to someone I would have been in handcuffs shortly thereafter can I give a review in negative numbers?
how do I cancel my subscription?? can't find anything that shows me how..
never connects! won't refund me! total scam!!! it worked 3or4 times out of dozens of tries
Advertised as free app, then find out only 7 day trial is free.
BLAH BLAH BLAH, THIS IS JUST A FEBBLE ATTEMPT AT GETTING A BUNCH OF SUBSCRIBERS. AND WITH THAT THERE IS GOING TO BE A NUMBER OF PEOPLE THAT WILL SCREW UP AND NOT CANCEL THEIR SUBSCRIPTION AND THEY WILL GET A COUPLE MONTHS OF PAYMENTS TO HELP KEEP THEM AFLOAT. THERE IS NOTHING SPECIAL ABOUT THIS APP. ITS JUST ANOTHER COIN APP THAT GIVES YOU NO MORE INFO THAN YOU WILL FINDON ANY COMPARABLE APP. JUST A NUNCH OF HYPE FOR NADA.
This app was disappointing. It doesn't identify coins correctly. you might be holding an $800k 1945 wheat penny but this app will say it's a 1950 wheat penny worth about $1.00. It also doesn't recognize the value of older coins that were damaged when they were minted.
dont work and can get them to reply
This app will beat you to death with notifications it's not worth having due to that alone! Trash app
it's a joke right? an Australian basic 10 cent piece is worth 50 cents according to this app , BTW it's not , this app just inflates EVERY coin beyond its face value to get you excited , do t bother
it was horrible the app does not work and they want to charge you $40 a month for this s***
I used the app for the free trial and I was happy with it till the last day I was checking out coins and I was identified a certain coin and it gave me a price and about five minutes later I scanned it again and it gave me a total different price less than the first one so I am glad I caught it before I paid the yearly fee.
they make it very hard to cancel the subscription
Fantastic app even though it was bought fraudulently, I guess I'm stuck with it? I was told by Google to contact the developer which I did, They informed me that I needed to go through Google! Yet Google says reach out to the developer for any fraudulent activity on an account.
same lies not Free
absolute rip-off. inaccurate appraisals. tricks you into buying a subscription . Google sends all correspondence the spam so you never see it. take my advice do not use this app scam alert 🚨🚨🚨
I downloaded the app and used it for a couple of days. There was so much variation from what other apps showed, I unsubscribed from the app and canceled the subscription. it said I have 7 days to do that but I was charged for a full year and they won't refund my money.
trying to download the app and it wont accept my google password even though its my password.
Absolutely impossible to find cancelation process!
liars
As previously stated, charged yearly fee early.
waste of m I ney
not as advertised
charges an doesn't help to sell them
Cost way to much for an AI to not give you the same reading on a coin that you submitted twice
I am not in to coine
worst app I've ever downloaded trying to figure out how to cancel my app
I'm having a hard time cancelling!!! Deceiving instructions.
Starts out giving good information about a particular coin but stops before the worth is revealed. Not always but I'm easily annoyed.
paywall. and it not cheap.
this app has some nice features but support and help is null. How on earth do you get back to your sets. I get trapped in a new set and cant get out without hitting the back arrow 200 times.
bruh it gets wrong when i show 25 centavos it says 1 piso or france
amazed at how many times a coin is totally misidentified. it thinks a brand new dime is a German nazi coin
App might be free to download, but you can't do anything without a CC and subscription
Sentiment summary
87%
Positive (4-5★)
5%
Neutral (3★)
8%
Negative (1-2★)