Review Insights · Google Play
CoinStats - Crypto Tracker
Coin Stats, Inc . - Crypto Portfolio Tracker App · 104,502 ratings · ★ 4.5
4.5
★★★★★
104,502 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"guys"
3 negative reviews mention this · 13% of all complaints
★★★★★ "nice app guys" - Kelvin Legend
2
"away"
3 negative reviews mention this · 13% of all complaints
★★★★★ "hacker app keep away. I said this because I'm having issues with hacking and this is one of the apps used by my nemesis. I can't say with certainty that this app is malicious. What I will say is if your app is not malicious then correct wha…" - Demetric
3
"through"
3 negative reviews mention this · 13% of all complaints
★★★★★ "hacker app keep away. I said this because I'm having issues with hacking and this is one of the apps used by my nemesis. I can't say with certainty that this app is malicious. What I will say is if your app is not malicious then correct wha…" - Demetric
4
"service"
3 negative reviews mention this · 13% of all complaints
★★★★★ "disgusting service, there are better options like koinly. These guys direct debited $250 despite me not using the app for almost a year, an increase of $220 aud from the initial price paid to test it. on top of this, the features I was usin…" - Daniel Berti
5
"price"
3 negative reviews mention this · 13% of all complaints
★★★★★ "disgusting service, there are better options like koinly. These guys direct debited $250 despite me not using the app for almost a year, an increase of $220 aud from the initial price paid to test it. on top of this, the features I was usin…" - Daniel Berti
6
"stay"
3 negative reviews mention this · 13% of all complaints
★★★★★ "this app is useless and a fraud. The team stole the funds from the wallets and this company never took accountability. stay away" - M G
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Can't connect my wallet. very bad
it wouldn't let me.download it
New version is terrible, permanent ads at the top of the screen that you have to click out of every time you want to view your portfolio. update Mar 26: got even worse, now the adverts make the whole app crash!
Its asking to update constantly so annoying
a total scam!! someone said i got 13k IMMA TELL THE COPS
sucks little security someone can send money then take it back. .!!??
disgusting service, there are better options like koinly. These guys direct debited $250 despite me not using the app for almost a year, an increase of $220 aud from the initial price paid to test it. on top of this, the features I was using only needed the basic, free tier. They refused to refund despite me contacting them an hour after I was debited despite the account not being used.
Adding manual transactions is painful. There is no way to choose date, time, buying price at the time of adding transaction
they keep texting me about my Facebook log in and info. I feel like this app is a scam
Don't get wrapped up in their false advertising. They will state one price and then charge your card a completely different price. When the charge actually goes through they charge you $500 more than the original price. Not to mention the app doesn't even work well & their customer service department is extremely rude. **To the review response: I obviously don't mind paying. But being charged $500 more than I agreed to is extremely dishonest.
not enough
all you can do is review your stocks there's no real way to add more or pull out what you have altogether
Absolutely trash tier app. Deletes portfolios randomly. No way to recover them. It's a tactic to make you pay for their *PremiumPlusSpecialExtra version. Do not use this app if you care about spending time again and again setting up the portfolios they've deleted.
didn't use
Bloated, dumb marketing with annoying ads. Dont install!
scammers , they keep charging my credit card even when I cancel premium
Very strange behavior from a very suspicious company. Why are you not honoring my request to delete my account??????? I've been asking CoinStats for my account to be deleted for months and sent over more than a handful of dozens of requests via email and the in app "Delete my account" button. All you guys say is "we've sent your request to the appropriate department." Any company that behaves this incompetently and ignores requests to delete a user's account CAN'T BE TRUSTED. VERY STRANGE.
this app is useless and a fraud. The team stole the funds from the wallets and this company never took accountability. stay away
Started using the app because of a scammer who wanted me to send him money to unlock it or pay the fees, whatever bs script he was reading. Pretty sure my phone was hacked but at least I got some knowledge on making a portfolio and following it. I wish they would make another app for beginners trying to start in the crypto world
Not a very good app, but best stay away because they don't have any customer service. If you pay through Google Play you will only chat with Google Play. I unfortunately paid through the website and they have zero customer service. Stay away.
nice app guys
hacker app keep away. I said this because I'm having issues with hacking and this is one of the apps used by my nemesis. I can't say with certainty that this app is malicious. What I will say is if your app is not malicious then correct what was done to me through it and report the one who did it.
trying link wallets and it's hard via WiFi. I can't deposit them. any idea 😨
The app doesn't stay on long enough to gett anything done. mine logs off everytime.
Sentiment summary
87%
Positive (4-5★)
6%
Neutral (3★)
7%
Negative (1-2★)