Review Insights · Google Play
Collectr - TCG Collector App
Collectr Inc · 33,402 ratings · ★ 4.8
4.8
★★★★★
33,402 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scan"
6 negative reviews mention this · 32% of all complaints
★★★★★ "scan is horrible. I scanned a reverse holo and its showing me the regular holo version..then, I scanned an unlimited neo revelations gyarados holo and it couldn't even pick up such an iconic card..gave me random cards and used up my remaini…" - leo estevez Leo
2
"cards"
6 negative reviews mention this · 32% of all complaints
★★★★★ "scan is horrible. I scanned a reverse holo and its showing me the regular holo version..then, I scanned an unlimited neo revelations gyarados holo and it couldn't even pick up such an iconic card..gave me random cards and used up my remaini…" - leo estevez Leo
3
"card"
5 negative reviews mention this · 26% of all complaints
★★★★★ "scan is horrible. I scanned a reverse holo and its showing me the regular holo version..then, I scanned an unlimited neo revelations gyarados holo and it couldn't even pick up such an iconic card..gave me random cards and used up my remaini…" - leo estevez Leo
4
"scanning"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Your comments and reviews must be fake as your scanning software is just as much of a pos as TCG Player's. just remove the feature." - Armando Miranda
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
everything is locked by subscription.
I have to wait 30 seconds for a scan with Pro and it still gets it wrong?
paid app for something that's comparable to Google lens
way too expensive for a scanning tool that works 30% of the time
scam who is gonna pay 60$ a year for a card scanner app or be limited to a max of 35 cards you can scan
The photo Capture does not work and is pay to use service.
Trash app. The info from the cards are correct. The photo isn't the card. it looks like a basic common card instead of the actual card. Save your money and get a different app. I cant send this to a client and tell them to see what they want. its missing the entirety of the holo. Just trash!
Slow and scan results aren't accurate.
sucks at scanning cards and not nearly as good as the tcg app
Usury has become the way of scalpers
literally worked on like 4 of my cards and you have to pay. awful
pro is too expensive
scan is horrible. I scanned a reverse holo and its showing me the regular holo version..then, I scanned an unlimited neo revelations gyarados holo and it couldn't even pick up such an iconic card..gave me random cards and used up my remaining scans, unless thats part of the scam to get you to buy their pro membership..overall, not impressed..tooo faulty
Even if when you scan a card, it shows the incorrect card, when you delete the obviously wrong card, that counts as 1 of your allocated scans. Should only be successful scans.
new to the scanner apps. This app got 1 correct out of 10 before I decided to try the secondary search method and it was still difficult to locate the card I wanted to see the value of, if I could locate it. maybe I'll try again later but I'm pretty convinced this app is betting high star reviews.
Your comments and reviews must be fake as your scanning software is just as much of a pos as TCG Player's. just remove the feature.
I cant Find my yugioh cards i have the 1st edition
please please pretty please add ATCs! I downloaded this app only for them and I will probably stop using the app if I can't collect them here!
so dumb that the free version only lets you scan 35 times. cheap asses
Sentiment summary
96%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)