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Compare the Market: Meerkat

comparethemarket.com · 0 ratings · ★ 0.0

0.0
★★★★★
0 ratings
5 ★
0 (0%)
4 ★
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3 ★
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2 ★
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1 ★
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Top complaints - extracted from 61 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"doesn"
11 negative reviews mention this · 18% of all complaints
★★★★ "Really not needed app. Just another piece of bloat. The terms and conditions can be viewed or agreed to but there is no deny or cancel button, even the back button doesn't work." - Paul Harris
2
"useless"
9 negative reviews mention this · 15% of all complaints
★★★★ "can't log in. useless." - Rick Hustwit
3
"work"
8 negative reviews mention this · 13% of all complaints
★★★★ "Really not needed app. Just another piece of bloat. The terms and conditions can be viewed or agreed to but there is no deny or cancel button, even the back button doesn't work." - Paul Harris
4
"page"
8 negative reviews mention this · 13% of all complaints
★★★★★ "I have now updated my rating to a 2 because the interface has changed and now I have to go through 10 pages just to get a quote. Please bring back the old interface. I dont want to be re-entering fields such as mileage, licence date, insura…" - Nikz Bukhari
5
"rewards"
7 negative reviews mention this · 11% of all complaints
★★★★ "can't search for restaurant's by location on the rewards tabs" - Phone 7

📋 All 61 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Paul Harris 5/6/2026 v12.27.71871
Really not needed app. Just another piece of bloat. The terms and conditions can be viewed or agreed to but there is no deny or cancel button, even the back button doesn't work.
★★★★ Chris 4/24/2026 v12.27.71871
I'm on my second consecutive phone where I cannot sign into the app, presumably because I use Firefox browser
★★★★ Rick Hustwit 4/21/2026 v12.27.71871
can't log in. useless.
★★★★ Nazia Akhtar 4/21/2026
playstore won't let me download this app, and when I go through the playstore app, this app won't even appear
★★★★ Scoot 4/16/2026 v12.26.71667
can never log in so gave up
★★★★ barrie Smith 4/9/2026 v12.25.71452
Just keeps crashing, useless. 😠
★★★★ George Kenning 4/8/2026 v12.25.71452
doesnt let you log in
★★★★ Phone 7 4/6/2026 v12.25.71452
can't search for restaurant's by location on the rewards tabs
★★★★ Jess Dunford 4/2/2026 v12.0.67711
constantly voucher codes won't load. very frustrating
★★★★ simon matthews 3/29/2026 v12.24.71218
basically a pointless app all rivals offer bigger discounts and freebies. these offers are so poor
★★★★ Kernow Queen 2/15/2026 v12.20.70414
Downloaded. Set up account. Entered details. Glitched at quote stage and lost all my details, which took forever to input. Deleting.
★★★★ Siobhan Brown 2/14/2026 v12.20.70414
It won't respond when I click on trying to select one of my options
★★★★ Hilary Knight 2/14/2026 v10.10.67572
can't access the Pancake deal for Morrisons!!
★★★★ Alex Scott 2/6/2026 v12.19.70019
every time I open the app, it takes me to a page to log me out.
★★★★ richard henson 1/31/2026 v12.19.70019
rubbish.
★★★★ Androidgamer (Mark) 1/30/2026 v12.19.70019
I don't know what's happening but I'm stuck on the main screen. won't let me go any further
★★★★ Marie Adam 1/30/2026 v12.19.70019
won't update
★★★★ Barrie Gillespie 1/29/2026 v12.19.70019
Used Meerkat for over a decade no problems. Got a quick quote recently and since then my email had been bombarded with spam so they clearly sold my email. Won't be using you again!
★★★★ Rose Bestall 1/26/2026 v12.19.70019
having issues with app won't allow log in reset password still won't allow log in what's going on
★★★★ STEVEN HURRELL 1/25/2026 v12.1.67797
couldn't log in says,my password was wrong even though it wasn't so had to change it,then it wouldn't give me my renew quotes,just a screen saying it won't take long,so uninstall it and using go compare instead,don't have time for silly stupid and poor apps so your lost I'm afraid
★★★★ Rachel Baron 1/23/2026 v12.19.70019
I cannot load the app on my phone it states that it will be installed soon but it doesn't give me the choice of my phone even though it states that they have confirmed it is my phone I'm using
★★★★ Henrique R 1/23/2026 v12.19.70019
Does not allow you to sign-in.
★★★★ Tom Hughes (Tom Hughes Cichlids) 1/13/2026 v12.18.69767
doesn't even work! absolutely rubbish! and to reply to Compare the Market what's the point in emailing you. Just sort your app out lol
★★★★ E X 1/12/2026 v12.18.69767
wish I could use the app but can't log in...
★★★★ Orange MAK1M 1/10/2026 v8.0.39925
wont let me download it... says im under the age!!??
★★★★ K R 1/7/2026 v12.18.69767
apparently i have been blocked? no idea why and theres not many restaurants near me unfortunately, 1 restaurant has been closed for over 4 years, so clearly not updated very often!
★★★★ twin turbo 1/4/2026
Doing searches on my credit file for insurance I didnt ask for because I did a search a year ago, absolutely disgraceful company. Trading standards should be informed
★★★★ Adam Corkett 12/23/2025 v12.18.69767
Login doesn't work, directs to a page that doesn't exist. Hard to rate something that doesn't function at all at better than zero.
★★★★ Yeti Magic 12/23/2025 v12.18.69767
When opening the app it tries to log me in, fails and then redirects me to the website login portal. what is the point of this app in this case? From what I can see, others are having similar issues. I have tried force stopping, clearing app cache and data then uninstalling and reinstalling but this does not resolve the issue. It's a shame really because I always use compare the market and I need car insurance today and would have used this service but now I'll try another instead.
★★★★ Rob “Real Rob Taylor” Taylor 12/20/2025 v12.17.69676
Hopeless. I try to sign in, it opens my browser and takes me to a Not Found page on its website. Through that I go to the Rewards section in my account and then it tells me to download the app. Repeat ad nauseam, then uninstall and abandon any hope of claiming your rewards.
★★★★ Pete Loxham 12/19/2025 v12.17.69676
doesn't work, very poor
★★★★ Paul Howard 12/17/2025 v12.17.69676
Not sure why but the app never gets past the login screen, instead going to a web page where a login to the account occurs from a password saved in Google. The app has no functionality, as then the only way to access anything is on the web page; and, of course, the rewards need the app so the web page directs you to install the app. Thus, a vicious and not very helpful circle. Uninstall and clearing cache/data makes no difference. Now working after advice re Chrome (see other reviews).
★★★★ Andrew Scott 12/8/2025 v12.16.69582
won't accept 19/9/99 as a DOB
★★★★ Colin Chadwick 12/5/2025 v12.16.69582
useless,I can't access my account at all now
★★★★ Andrew Alcock 12/3/2025 v12.12.68732
Finally had enough of trying to log in. Several emails back and forth, try this, that what's your phone, network etc etc. Just updated the app hoping it was Finally sorted, nope, still can't log in, app just flashes when I press to log on. Uninstalled.
★★★★ Wayne Smith 12/2/2025 v12.16.69582
as many are saying, you can't login to the app. you are directed to the main website, then asked to download the app on an endless cycle. useless at this point.
★★★★ Steve C 11/20/2025 v12.15.69359
Turns on the screen for certain marketing notifications, even though my phone's 'Wake screen for notifications' setting is turned off. Please check with your developers to see if they are using an obtrusive/obnoxious marketing SDK
★★★★ lee W 11/14/2025 v12.14.69204
Was fine, until today. Now, as others have said, can no longer sign in to the app, so can't claim Rewards. Enter email, enter password, taken to screen that says I'm being logged off and back to the sign in screen. Endless loop. Yes, un/reinstalled. Yes, cleared cache. No, not an issue on the website - except you can't claim rewards from there. Useless at this point.
★★★★ Levi 11/14/2025 v12.14.69204
if could give 0 stars i would. app just closes every time log in now. contacted livechat support who are useless abd just say that need to default browser to come when its not the website its the app so nonsense and no help from them. wont use again
★★★★ Dylan Maycock 11/5/2025 v12.14.69204
Does not let you log in on android, only way to claim your rewards are through the app...
★★★★ Paul Brown 10/27/2025 v12.13.68904
Same error as many others. Try to sign into the app and it launches a web page that says not found. If you're expecting 50% off Dominos through the app, tough luck as you can't get into the app.
★★★★ Anthony Shopland 10/18/2025 v12.8.68213
doesn't work!!
★★★★ brian mccourt 10/11/2025 v12.13.68904
very disappointed. tried to screenshot a pet renewal for my daughter to be told the app doesn't allow it. checked permissions and you had permission to access my camera, microphone, internal storage, browser history, and much much more.... yet im not allowed to take a screenshot on my OWN device? no more policy renewals and no more business. we all need to wake up to this nonsense from companies
★★★★ robert smith 9/29/2025
app wont login just pushes you to use the browser instead. pointless app
★★★★ Meg 9/28/2025 v12.12.68732
Doesn't let you log in, takes you to a page that says "sorry, we can't find this page right now" every time.
★★★★ john price 9/27/2025
does not work on my pc installed but cannot find anywhere. tried on my phone and yet again another company's app not compatible with my phone useless to me so again no rewards, bought home insurance and car insurance.
★★★★ Mark Thorniley 9/26/2025 v12.12.68732
rewards section takes you into a login loop
★★★★ Mike Scott 9/20/2025
utter rubbish. doesn't remember sign in as you move between options within app. app appears to mostly Web based wanted to compare energy but only auto selected gas and when I tried to add electricity it never stuck. A complete joke.
★★★★ Marc Murphy 9/14/2025 v12.12.68732
Won't log in properly
★★★★ Andy Mackintosh 9/9/2025 v12.12.68732
Used to be good, won't let me log in now on mobile, seems to be broken. Works on tablet.

+ 11 more in the clipboard copy

Sentiment summary

0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)

🎯 Significant negative sentiment - strong clone-and-improve target. Read the complaints above.