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Grup Bon Preu · 0 ratings · ★ 0.0

0.0
★★★★★
0 ratings
5 ★
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3 ★
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2 ★
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Top complaints - extracted from 7 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"phone"
3 negative reviews mention this · 43% of all complaints
★★★★ "very unfortunate for expats or generally anyone who cannot speak the Catalan language. I have contacted them and they insisted that it depends on the phone language settings, which is a lie. Its surprising they basically refuse clients by p…" - English Teaching Vilanova
2
"idioma"
3 negative reviews mention this · 43% of all complaints
★★★★ "El idioma de mi móvil es inglés pero el app es en catalán!" - pep

📋 All 7 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ English Teaching Vilanova 9/25/2023 vv0.295.0 bonpreuRelease
very unfortunate for expats or generally anyone who cannot speak the Catalan language. I have contacted them and they insisted that it depends on the phone language settings, which is a lie. Its surprising they basically refuse clients by putting up a language barrier in a globalized world.
★★★★ pep 5/20/2023 vv0.295.0 bonpreuRelease
El idioma de mi móvil es inglés pero el app es en catalán!
★★★★ Lidia Illanes roel 8/11/2022 vv0.246.0 bonpreuRelease
Mi experiencia no es muy buena, la opción para seleccionar el idioma no funciona, y es bastante poco intuitivo para empezar, me costó mucho encontrar donde hacerlo y en cuanto cerré y abrí la aplicación los cambios no se guardaron con lo que tendría que cambiar el idioma de cada vez que entro , no tiene muy buena experiencia de usuario.
★★★★ Liana Carvalho 3/8/2022 vv0.226.0 bonpreuRelease
You can not even change the language to Spanish. It's only available in Catalán. And the information given below to someone who complained about the same, it's not according with the language of the phone. AFTER RECEIVING THEIR REPLY: STILL 1 STAR: They even replied in Catalán!!! The information regarding the apps language being related to the phone's configuration is not correct.
★★★★ Cosas Nouso 4/6/2021 vv0.197 bonpreuRelease
Only in catalan. Completely useless.
★★★★ A Google user 2/8/2019 v0.73
No es posible cambiar el idioma. Mi phone está en inglés y no lo soporta parece. No es posible darse se alta ya que pide un numero de teléfono de 9 digitos y si tienes movil ya te bloquea el alta. Una decepción ,😪
★★★★★ A Google user 4/4/2019 vv0.90
no puc agafar productes de xarcuteria, exemple 200gr de pernil marca x. la xarcuteria es el que mes temps et fa perdre quan vas al super i aquesta app no t'en allibera. tampoc et deixa triar els ous per zona de produccio.

Sentiment summary

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Positive (4-5★)
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Negative (1-2★)

🎯 Significant negative sentiment - strong clone-and-improve target. Read the complaints above.