Review Insights · Google Play
ConnectEBT
Conduent Incorporated · 16,201 ratings · ★ 4.4
4.4
★★★★★
16,201 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"login"
5 negative reviews mention this · 38% of all complaints
★★★★★ "I can't login because it's telling me that I already have and account and I don't." - Dione Pickett
2
"account"
3 negative reviews mention this · 23% of all complaints
★★★★★ "I can't login because it's telling me that I already have and account and I don't." - Dione Pickett
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I can't login because it's telling me that I already have and account and I don't.
this app does not help you do anything if you do not put the right information it does not help you get your information back or get your account set up there you
Stay away from this app! Nothing but scammers and I got hacked using this app and stopped working after about a month! I do not recommend it, thanks!
I just got my EBT card. I can't make an account, because the app says I already have an account. The crazy part is I don't have an account. All I want to do is set the pin number. All the EBT apps are bad.
for some reason I try to login and I know my password and stuff and using my fingerprint and it keeps saying username and password incorrect
App is trash. Or server for the app is trash. I can log in online, but every time I try to login on the app, it says "There is a common exception from server." I know my login info is proper, but it will not let me log in.
asks for social security number no app should do that i don't care why they say they need it that's personal information and I don't trust an app with it
awful
not for Indiana that's bull hockey
can't login at all , I keep getting a decryption error
was working great for a couple of months now don't recognize user or pass
I don't like to email just call by phone
I almost always have to close and reopen the app at leadt 2-3 times to be able to login. it always has a "server error".
Sentiment summary
86%
Positive (4-5★)
3%
Neutral (3★)
11%
Negative (1-2★)