Review Insights · Google Play
Credit Karma - Credit Score
Credit Karma, LLC · 94,137 ratings · ★ 4.7
4.7
★★★★★
94,137 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"credit"
6 negative reviews mention this · 55% of all complaints
★★★★★ "two stars because the credit reporting feature does work, but the entire purpose of this app is to try to sign you up for literal 100s of credit card offers, and you're required to accept the email offers when setting up your account, and t…" - Levi
2
"score"
6 negative reviews mention this · 55% of all complaints
★★★★★ "I don't think that the app is accurate because it offers me credit card I already have and use almost all the time and the app keeps evaluating my score depending on other credit cards that I hardly use." - Mohamad Jamal
3
"credit score"
4 negative reviews mention this · 36% of all complaints
★★★★★ "they removed the credit score graph where you could see you credit history over quite a long period of time. now it is only 2 months visible. not that helpful when trying to analyze you history" - Christyn price
4
"account"
3 negative reviews mention this · 27% of all complaints
★★★★★ "two stars because the credit reporting feature does work, but the entire purpose of this app is to try to sign you up for literal 100s of credit card offers, and you're required to accept the email offers when setting up your account, and t…" - Levi
5
"down"
3 negative reviews mention this · 27% of all complaints
★★★★★ "two stars because the credit reporting feature does work, but the entire purpose of this app is to try to sign you up for literal 100s of credit card offers, and you're required to accept the email offers when setting up your account, and t…" - Levi
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I don't think that the app is accurate because it offers me credit card I already have and use almost all the time and the app keeps evaluating my score depending on other credit cards that I hardly use.
they removed the credit score graph where you could see you credit history over quite a long period of time. now it is only 2 months visible. not that helpful when trying to analyze you history
It doesn't actually show me my credit score. Since that's the entire point of the product, I guess that means your product doesn't actually work. Fyi, your online banking account will show you your credit score FREE, which is where I finally found mine. You don't need to waste time with an almost-credit check. You can do it with your bank FREE. Thanks for nothing, and keep making those great albeit false ads.
My credit score has doubled on a clearscore app. On credit Karma, it goes up and down for no apparent reason and is in the same position as it was 3 years ago
I cant even use the app it cant verify me so im removing it
do not use this app as is sluggish to use slow to react and provides incorrect information offering items that you cannot have as the items registration has been closed down by the vendor
Used to be fine but now sends a notification every day saying there's something good to look at despite the updates being weekly. Please fix this and only send notifications when there is actually an update available.
payed everything off and my score never changed...
Slow to UPDATE
two stars because the credit reporting feature does work, but the entire purpose of this app is to try to sign you up for literal 100s of credit card offers, and you're required to accept the email offers when setting up your account, and then when you try to unsubscribe to the 5+ emails they send EACH DAY, it just keeps saying their system is down. would avoid downloading this app simply to not get spammed with BS emails.
I've had an account for around eleven years just for my credit score. I recently took the advice on the app to save money on the repayment I make each month, however I'm now paying double what I was and there's no way to contact or feedback to them. Definitely take "financial advice" with a big pinch of salt - I'm now in a much worse position that I need to sort out ASAP!
Sentiment summary
98%
Positive (4-5★)
0%
Neutral (3★)
2%
Negative (1-2★)