Review Insights · Google Play
Cronometer: Calorie Counter
Cronometer Software Inc. · 55,274 ratings · ★ 4.6
4.6
★★★★★
55,274 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"food"
5 negative reviews mention this · 25% of all complaints
★★★★★ "i used to love this app and have been using it for over five years. over time the ads have become more and more obnoxious, now popping up immediately upon trying to log a food with longer timers before you can close them. i'm all for ads in…" - Bree Beattie
2
"version"
4 negative reviews mention this · 20% of all complaints
★★★★★ "i used to love this app and have been using it for over five years. over time the ads have become more and more obnoxious, now popping up immediately upon trying to log a food with longer timers before you can close them. i'm all for ads in…" - Bree Beattie
3
"every"
4 negative reviews mention this · 20% of all complaints
★★★★★ "when are you guys fixing the android app. it keeps logging me out and i literally can't log in without clearing cache or forcing stop every time bc it won't let me in without buffering and showing me error screens first" - Anais Jelambi
4
"money"
3 negative reviews mention this · 15% of all complaints
★★★★★ "i used to love this app and have been using it for over five years. over time the ads have become more and more obnoxious, now popping up immediately upon trying to log a food with longer timers before you can close them. i'm all for ads in…" - Bree Beattie
5
"paid"
3 negative reviews mention this · 15% of all complaints
★★★★★ "Upgraded to the paid version and now it just crashes every time I go to log a food. Super disappointing, huge waste of money. Definitely recommend looking elsewhere." - Micah M
6
"find"
3 negative reviews mention this · 15% of all complaints
★★★★★ "difficult to use and find foods" - Judy Leavitt
7
"free"
3 negative reviews mention this · 15% of all complaints
★★★★★ "I want to say to start that this is a good app. It's very good at giving me the macro goals that I need to hit for the weight loss that I want to achieve. But I cannot recommend this app because of the ads. I know it's free and it needs to …" - Edward Burke
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
been constantly crashing after 5 seconds the last couple of days. completely unusable now.
1 star until they change the colors back
Hi Eliisa, Now it 6 Red Flagged Trackers!!! - March 21, 2025 - 5 Red Flagged Trackers!!!!! Really!!!!! I like when they compare the price do a Starbucks coffee, as I don't drink there and my coffee doesn't cost that much and taste better!!
when are you guys fixing the android app. it keeps logging me out and i literally can't log in without clearing cache or forcing stop every time bc it won't let me in without buffering and showing me error screens first
Upgraded to the paid version and now it just crashes every time I go to log a food. Super disappointing, huge waste of money. Definitely recommend looking elsewhere.
Good app when it works, doesnt open everytime, actually doesnt open more often than not. extremely annoyed considering I've paid for an annual subscription.
I stopped using the app because it is too slow to be practical. It takes several minutes just to complete basic actions like adding food, searching for an item, and selecting the correct result. Even if the features are good, the app becomes unusable when every step takes this long to load.
couldn't even get it to send me my registration email.
This app is normally great but since the update it keeps closing shortly after I open it.
Most features behind a significant pay wall. The functionality you get in the free version is basically a word document with ads. There are much better options out there
gold is too expensive for what this app is offering
i used to love this app and have been using it for over five years. over time the ads have become more and more obnoxious, now popping up immediately upon trying to log a food with longer timers before you can close them. i'm all for ads in the first place as i know the app has to support itself and i cannot buy the full version right now. but the experience is significantly worse than before, i wish there could be a balance where they can make money and a good user experience.
Unreliable. Even with updates, this app is crashing. When not crashing, it runs slow. I wish I didn't pay the annual fee. Update, I reinstalled it for a 3rd time and it's fine for now. I have a Pixel 9 Pro and always run the latest Android version.
Great app, but super frustrating that I'm having issues getting my body metrics (like weight, BMI, etc) to sync through Health Connect. I paid for premium, I have triple checked all of my permissions and connections, and it's just not updating. It's a shame the app can't just directly sync with Wyze smart scales. I really hope this gets fixed ASAP. The whole appeal of this app is having a detailed dashboard for all your health information, so it sucks to see a feature that should work just fail.
It's a great app, but pleeeaaase stop the ads with audio. At least mute them. I woke up my spouse because I wasn't expecting it to suddenly start blasting audio :/
Continues to play ads unmuted, disrupting whatever you're currently listening to
difficult to use and find foods
I want to say to start that this is a good app. It's very good at giving me the macro goals that I need to hit for the weight loss that I want to achieve. But I cannot recommend this app because of the ads. I know it's free and it needs to make money some way and I expect there to be ads in a free app but these are absurd. Every second food I enter or every time I change a stat it puts up another ad and half of them either have forced audio or a fake x button to trick you into clicking them.
WAS the best app of its kind..in past week its gone terrible...Scrolling for 5 mins to find items...Why fix a unbroken app !!!!! ?..It did auto find most of my log items, but not now...
The database is abysmal. Free apps have a much larger selection. If you're using it solely as a calorie tracker, find another easier app. There are workarounds, like googling the food and then inputting it, but for more than $50/year... not doing that.
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)