Review Insights · Google Play
Crunchyroll: Anime Streaming
Crunchyroll, LLC · 4,021,811 ratings · ★ 4.7
4.7
★★★★★
4,021,811 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"anime"
10 negative reviews mention this · 26% of all complaints
★★★★★ "dear crunchyroll, it does not matter how many pirated anime websites you shut down, i will always have extra backups websites and you are not stopping me, and you are not earning a single cent from my pockets" - Dirk Roxas
2
"subscription"
5 negative reviews mention this · 13% of all complaints
★★★★★ "it's good apps but I feel bad to my loan to buy this subscription cuz I deleted but it's keep buying subscription like what the, I didn't buy subscription for this cuz I deleted already but it's keeping buying subscription for no ads bro I'…" - Kinda Dumb
3
"watch"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Doesn't give proper English subs to most anime even those that are 3 to 4 years old. Uses an AI Algorithm for translations which we all know and let's be honest is absolutely horrible and gets about 50% of the words wrong. This corporation …" - Evan Thompson
4
"money"
5 negative reviews mention this · 13% of all complaints
★★★★★ "why you don't have popular anime like The Labrinth of magic etc and many more why I give you my money make recharge more expensive no problem but atleast all the anime should be available" - Roaster star
5
"premium"
5 negative reviews mention this · 13% of all complaints
★★★★★ "No one should download this terrible app. I bought the premium subscription, but after just 2-4 days, the premium got canceled. Now it’s asking me to update the payment method and demanding money again. Don’t download this app." - Devil gamer91
6
"trying"
4 negative reviews mention this · 11% of all complaints
★★★★★ "most of the anime is in other languages I don't mind subtitles most of the time but ur not trying hard enough or to focused on other languages why is it so hard to get voice actors for most of the popular languages after this three month tr…" - Charles Conine
7
"download"
4 negative reviews mention this · 11% of all complaints
★★★★★ "it's good apps but I feel bad to my loan to buy this subscription cuz I deleted but it's keep buying subscription like what the, I didn't buy subscription for this cuz I deleted already but it's keeping buying subscription for no ads bro I'…" - Kinda Dumb
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
the worst app ever
removed my goon app
Everything was good but suddenly today at 14:58 8th May some exo-1003 has started coming I have reinstalled the app 3 Times and cleared all the catche from the app still it's not working
dear crunchyroll, it does not matter how many pirated anime websites you shut down, i will always have extra backups websites and you are not stopping me, and you are not earning a single cent from my pockets
it's good apps but I feel bad to my loan to buy this subscription cuz I deleted but it's keep buying subscription like what the, I didn't buy subscription for this cuz I deleted already but it's keeping buying subscription for no ads bro I'm done for this apps and I downloaded but it's to slow for like minutes or hours for downloaded that's why I'm done with this apps I hope this message understand to the owner of Crunchyroll
the episodes are always delayed
most of the anime is in other languages I don't mind subtitles most of the time but ur not trying hard enough or to focused on other languages why is it so hard to get voice actors for most of the popular languages after this three month trial I will cancel my subscription if u can't find a better solution because right now the app isn't working the 10 dollar plan
Doesn't give proper English subs to most anime even those that are 3 to 4 years old. Uses an AI Algorithm for translations which we all know and let's be honest is absolutely horrible and gets about 50% of the words wrong. This corporation is good for 1 thing telling you how you can pay 2.5x more than your base fee to watch anime subbed by an AI boy while getting 50% of the words and meaning wrong and in some cases not even offering you subtitles in the language of the region you are paying for
why you don't have popular anime like The Labrinth of magic etc and many more why I give you my money make recharge more expensive no problem but atleast all the anime should be available
bhai jhuti ad's data hai ya log kuch v free nahi hai jo v dakhne jao paisha or jo bekar anime's hai o sirf shayad free da rahe jjk dakhne gaya s1 ka ep1 v primium mang raha 99$ sale lut rahe hai kuch v free nahi hai bhai jinka pash paisha hai o hi log sirf ya app download karo pahale free tha kya Jjk k liya ya app thora popular hua ab sab chiz main paisha mang raha scamer hai bhai yalog mat download jo amir hai o lag download kar sakte ho ap logo ki marzi 👍🏻
bad experience, I've been trying to get the ani may deal for the past 30 minutes but it keeps saying your Google play balance can only be used in the U.S but the problem is that I am physically in the U.S and my VPNs are turned off and it still won't work, bad experience with the app, I'm not paying on any websites because I want to pay on the app it self
No one should download this terrible app. I bought the premium subscription, but after just 2-4 days, the premium got canceled. Now it’s asking me to update the payment method and demanding money again. Don’t download this app.
I just wanted to watch anime but I have to pay I'm broke I'm a 9 year old child like why do I have to pay just to watch anime I hate this
not working 👎👎
sirf kuch amine hindi m hai try kr lo Not a best app for anime ..0/10
worst
this app is so dumb now, because I can't watch A SINGLE EPISODE of ANY anime, EVERYTHING IS FOR PREMIUM, BUT IT USED TO AT LEAST LET ME WATCH A FEW EPISODES, NOW I CANT WATCH EVEN ONE MINUTE. THIS APP IS GARBAGE THE A.I. SAYS THAT PREMIUM IS ONLY FOR AD-FREE VIEWING, WHICH USED TO BE TRUE BUT NOW IT'S NOT TRUE AND YOU HAVE TO PAY JUST TO WATCH IT. YOU SHOULD CHANGE IT FROM "PREMIUM" TO "ACCESS TO VIEW ANYTHING"
I would rather die than use this outdated garbage
Maha ghatiya app Hai paise leta app 🤬🤬
Installed only so I can delete my account. 👎
Ni dub one piece
Greed. Region locks are the most awful thing. "Pay for our full catalogue" translation: Pay for what your country is allowed to see.
greedy and overpriced. You started as a pirating site and became a corporate piece of garbage
terrible they don't have the animes I want to watch and not alot of dub
Everything is premium
Oh please DONT EVEN TRY TO MAKE ME SPEND MONEY-
why does this app has 4.7 rating after all it did
I will save you some money. Don't buy this if you are India. Collection trancends jokes
I want to watch my favorite animes but this app wants money. don't download this app only for rich.
I am not satisfied because most anime not dubbed in tamil 😭😭😭😭😭👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
your subscription method is really bad. I just want to play for a month. just make a simple one month pay method. not auto paying not your link just phonepe.
I am actually very angry with this app I thought some anime will be free or there will be too much ad. but,no there aren't any free anime to see I waited to download and i was trying to open my Gmail id account in this all was okay answer I put but it was not opening and I tried tried and I was so irritated but I tried then it opens by different way after that I finally relieved but when I try to see anime it needs premium to see I was soooooo 😡 angry I am student how can I pay and it's holiday
Can't even put subtitles for what L types for the 6 police man to see in Deathnote.
we bad experience with the application and support team, paid for 1 year subscription but it started deducting 99rs for monthly i contacted the support they canceled my subscription and refunded 99rs but they are not able find the transaction records in there end for 1 year. but I have all the records and mails and transaction id that 569rs was debited and successfully transferred. what can I do now even my bank is not able help here [update] i have contacted support and mailed no use
don't strike other app
I'm trying to make a account but it's not letting me at all. I never made one before and it's not letting me now. I have a vrv account before but I never had a crunchyroll account before.
Good For Animes
Not worth it. They should add 1-3X speed options for paid users. I have very busy schedule I can't afford time but still want to make the most of it. I bought premium just for speed and uninterrupted fun from chruchyroll. IT is a little disappointing.
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)