Review Insights · Google Play
Curio - Antique Identifier
Dionysus Labs, LLC · 2,558 ratings · ★ 4.7
4.7
★★★★★
2,558 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
5 negative reviews mention this · 20% of all complaints
★★★★★ "I found better information on Google lens which is free. I just wasted $20!" - Lisa Walters
2
"refund"
4 negative reviews mention this · 16% of all complaints
★★★★★ "app stopped working few hours after I started using it. have made multiple attempts for support. cannot log in , cannot get refund. what a scam stay away. lost over 50 dollars" - Christopher Baase
3
"doesn"
3 negative reviews mention this · 12% of all complaints
★★★★★ "this app is a scam. it doesn't identify anything and it charges $5 per week!!" - Kimbra Robertson
4
"phone"
3 negative reviews mention this · 12% of all complaints
★★★★★ "If I could give no stars I would. Uninstalled the app as my phone was having issues... reinstalled and logged in (only option is with a Google account?). My inventory is EMPTY. And I'm a paying sunscriber. What is going on here?" - Pixi Ko
5
"google"
3 negative reviews mention this · 12% of all complaints
★★★★★ "If I could give no stars I would. Uninstalled the app as my phone was having issues... reinstalled and logged in (only option is with a Google account?). My inventory is EMPTY. And I'm a paying sunscriber. What is going on here?" - Pixi Ko
6
"antique"
3 negative reviews mention this · 12% of all complaints
★★★★★ "THE WORST MOST INNACCURATE APP AND NON EXISTANT CUSTOMER SERVICE. BUYER BEWARE. 3 tests on rare antique bronze pieces. 2 were waaaaaay off by literally more than $800. The 3rd by about $400. Complete waste. Please refund Im removing the app…" - MW
7
"know"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Not can try it first. only can use paid version. How can we know that this app is anything we want to buy?" - Dag Vidar Sigvartson
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
app stopped working few hours after I started using it. have made multiple attempts for support. cannot log in , cannot get refund. what a scam stay away. lost over 50 dollars
this app is a scam. it doesn't identify anything and it charges $5 per week!!
not good...then they charge you 39.00 per year
If I could give no stars I would. Uninstalled the app as my phone was having issues... reinstalled and logged in (only option is with a Google account?). My inventory is EMPTY. And I'm a paying sunscriber. What is going on here?
it doesn't ask size or material. this is 4 feet high and pot metal. you can't buy a plastic plant stand for the price you quoted me. Also it's not modern it's obviously art deco.
I found better information on Google lens which is free. I just wasted $20!
I tried the app and canceled the same day. before the free trial ended and I was still charged for the app with now way to figure out how to get a refund.
I have a fake and it reported as real
I paid my fee for 1 year and now I have had over $100 taken out of my account in 3 weeks by the affiliate webflow. I am contacting BBB and a lawyer as talking to a person is nearly impossible. BUYER BEWARE OF THIS APP. the plan I signed up for was 39.95 for an entire year. I have contacted my financial institution and your affiliate company webflow has indeed pulled out over $100 from my bank account over and above the initial 1-year fee. This is why I am contacting a lawyer and the BBb
not actually free
Gave false information on a product.
I used my 3 free ones. One was a wall clock. It valued it at the same price of one on Etsy. The one on Etsy was missing the power cord (no idea if it worked) and didn't have the fob with it. A complete working clock with the fob should be worth more. It basically is a reverse image app that is free on Google. uninstalling
THE WORST MOST INNACCURATE APP AND NON EXISTANT CUSTOMER SERVICE. BUYER BEWARE. 3 tests on rare antique bronze pieces. 2 were waaaaaay off by literally more than $800. The 3rd by about $400. Complete waste. Please refund Im removing the app.
it won't work now unless I pay for it.
too costly!!!
I mistakenly thought I. would be able to look at other antique articles in it but I can only look at the one pictured but there is no place else to open up in this App. Unsubscribe me and refund my money!
I want this app on my computer not my phone
advertised as free but charges
Not can try it first. only can use paid version. How can we know that this app is anything we want to buy?
DO NOT USE THIS APP. This app doesn't deserve 1 star. My husband and I used this to purchase items for our antique shop and get 2 very different estimates for the same item.
You are a new product with no trial or try option. How am I to know if you really work without wasting my money? No thanks
Would have been great to know there was a charge for the app BEFORE I downloaded it. Uninstalled immediately. DON'T charge me please.
keeps saying error after scanning!
shouldn't have to pay to take a photo
I like the identification and details about items but the catalogs are not in my notebook tati have on my phone and they are very important to me. I emailed to get help. didn't hear back.
Sentiment summary
93%
Positive (4-5★)
1%
Neutral (3★)
6%
Negative (1-2★)