Review Insights · Google Play
Current - Mobile Banking
Current · 178,327 ratings · ★ 4.4
4.4
★★★★★
178,327 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"current"
7 negative reviews mention this · 20% of all complaints
★★★★★ "No VPN installed yet suspicious purchase declines have become more frequent. Of course they hide their real reason behind fraud detection nonsense. Used to be good but now you have to wonder if it will go through? I will not do business wit…" - New Phone
2
"money"
7 negative reviews mention this · 20% of all complaints
★★★★★ "this app steals money in a sense... I've seen no credit increase..." - Rashard Powell
3
"customer"
5 negative reviews mention this · 14% of all complaints
★★★★★ "incredibly poor customer service with disputes. lost out on over $100 in this economy using this app. do not recommend" - Jazzie Hoida
4
"account"
5 negative reviews mention this · 14% of all complaints
★★★★★ "my horrific experience with current I'm over 50 and I accidentally used the current app May 7th to pay my Capital One bill of $175.00 instead of the other way around (mind you only the 2nd time I had the apps). Current has none of my Capita…" - Stacy Ingram
5
"business"
4 negative reviews mention this · 11% of all complaints
★★★★★ "No VPN installed yet suspicious purchase declines have become more frequent. Of course they hide their real reason behind fraud detection nonsense. Used to be good but now you have to wonder if it will go through? I will not do business wit…" - New Phone
6
"service"
4 negative reviews mention this · 11% of all complaints
★★★★★ "incredibly poor customer service with disputes. lost out on over $100 in this economy using this app. do not recommend" - Jazzie Hoida
7
"customer service"
4 negative reviews mention this · 11% of all complaints
★★★★★ "incredibly poor customer service with disputes. lost out on over $100 in this economy using this app. do not recommend" - Jazzie Hoida
8
"didn"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Y'all didn't do anything for me yet Y'all get a 1 until you show me different" - Isaac Danos
9
"until"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Y'all didn't do anything for me yet Y'all get a 1 until you show me different" - Isaac Danos
10
"been"
4 negative reviews mention this · 11% of all complaints
★★★★★ "GETTING MORE THAN IRRITATED, SECOND TIME NOW MY MONEY I EARNED HAS BEEN FROZEN....... NOT ONLY FROZEN~ BUT CAN REMAIN SO FOR UP TO 10 BUSINESS DAYS!!!!!! GOD HELP ME SURVIVE MY TEENAGERS WITH NO FUNDS UNTIL MYSTERIOUSLY SOMEHOW I GET CLEARE…" - Celestial Pointer
11
"bank"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Terrible experience. Current allowed an unknown person to somehow be added as a third parent on my son's account. That person then transferred out all of his money but current says the account was never compromised so won't refund the money…" - Jamie Rodriguez
12
"into"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I have to edit this review due to most recent update the app has done things that are very frustrating like today for instance whenever I go into the payday advance tab it closes the app. I called customer service after doing the normal uni…" - Matthew Plummer
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No VPN installed yet suspicious purchase declines have become more frequent. Of course they hide their real reason behind fraud detection nonsense. Used to be good but now you have to wonder if it will go through? I will not do business with Current any longer.
this app steals money in a sense... I've seen no credit increase...
I hate that Current forces the minimum transfer amount $100.
they stopped offering me payments without helping understand why
misleading information not willing to own up to there mistakes
Y'all didn't do anything for me yet Y'all get a 1 until you show me different
Doesn't accept phone numbers. Can't even join or sign up
my horrific experience with current I'm over 50 and I accidentally used the current app May 7th to pay my Capital One bill of $175.00 instead of the other way around (mind you only the 2nd time I had the apps). Current has none of my Capital One account info. update; Current says it's fine, no money back but still hasn't told me if I hit the Capital One button in the app WHERE IS MY MONEY!!!?!???? Capital One doesn't have it in my account!!!
No Fraud Team? I was told I couldn't speak to the Fraud Team of Current!
GETTING MORE THAN IRRITATED, SECOND TIME NOW MY MONEY I EARNED HAS BEEN FROZEN....... NOT ONLY FROZEN~ BUT CAN REMAIN SO FOR UP TO 10 BUSINESS DAYS!!!!!! GOD HELP ME SURVIVE MY TEENAGERS WITH NO FUNDS UNTIL MYSTERIOUSLY SOMEHOW I GET CLEARED TO USE MY OWN FRICKIN FUNDS!!! AMEN
This app took my SSI
Terrible experience. Current allowed an unknown person to somehow be added as a third parent on my son's account. That person then transferred out all of his money but current says the account was never compromised so won't refund the money that they let be stolen. You'd be better off going to an in-person bank.
I tried signing up but I can't bypass my address its saying I don't have a residential address and I've been living here for 3 years.?.?.?
😁
0 stars. i never had the chance to try the app... When I downloaded the app and opened, it says account is suspended and won't tell me why or how...?
DO NOT DOWNLOAD! refers you to other loan lenders. Not instant cash! SCAM!
worthless. not even a real bank. deposits are always LATE
I have to edit this review due to most recent update the app has done things that are very frustrating like today for instance whenever I go into the payday advance tab it closes the app. I called customer service after doing the normal uninstall and reinstalling of the app and resetting my phone. Told them what happened the lady on the phone gave me a number to call,instead of transferring me to the correct department, and when I called it was the activation department for the mobile wallet.
I'm switching to Atlas credit it's better and they never lie and they actually build yr credit every month and You can see the Progress your making.
LOAN ADVANCE BUT THEY WANT A DEPOSIT FIRST USELESS BIGGEST CROP OF BULL EXCUSE DISCRIMINATION CAUSE I M PN DISABILITY INCOME PERIOD NOT ENOUGH INCOME DENIED ME DIDN'T APPROVED NOTHING 🤣🤣🤣 JOKE. BULLYING TO OPEN DIRECT DEPOSIT ONLY SCAM
can't log into the app
app down again can't even sign in
really bad customer service and won't let you use your own money and will put your account under review for a long time without telling you anything and will try to close your account and keep your money 😳😱
horrible I want it deleted
the dumbest banking app in the history of online bank apps. 0 customer support they confuse you with 4 differen cards for no reason what so ever. like they will start u with a credit and than you will realize that this card is a credit not debit so than you would ggoingthe app to order the debit and it will take about a month to arrive. use the cash advance and u get charged 4.99 for no rreasonwhat so ever and when repay the cas aadvance they add the 4.99 addiotnaly to the cash advance amount
super sketchy so when I tried to use direct deposit for this like when I tried to set up direct deposit it said that the routing number was correct but that the account number didn't seem to exist so yeah really sketchy don't use this app
don't care for it, shouldn't charge just to transfer money over to cashapp
too much space
incredibly poor customer service with disputes. lost out on over $100 in this economy using this app. do not recommend
Idk
I've been a customer for years, leaving such a low score hurts, BUT, people need to be aware. Current is great of you never run into an issue. where they start failing is their customer service. the workers copy paste scripts and do not engage with you or try to resolve your issue, then they close out of the chat before you can respond. you will never speak to a manager. if customer service is important to you, DO NOT SIGN UP FOR CURRENT! Because they don't care about it.
I've never had an issue with this bank until today. Now my money is gone because of y'alls mistake and the kicker is you can't talk to a supervisor apparently it takes two business days to talk to someone higher up in the call center. Take your business elsewhere or you'll be scrambling like I am at this moment.
I just got logged out and I cannot log back in. I dont know if you are doing an update but this is the second time this has happened to me and I honestly love this banking app
Won't let me log into the app even though it has been updated.
Until today, I thought this was the best banking app around. I ordered from a company that's apparently based on China. The shipping fees were ridiculous, so I cancelled the order shortly after getting the confirmation. The company emailed confirming the cancellation and refund within 5 business days. I didn't get a refund, but they did charge me a 2nd time. I filed a dispute and Current denied the dispute, citing no wrongdoing even after I provided the emails from the company!
Sentiment summary
86%
Positive (4-5★)
4%
Neutral (3★)
10%
Negative (1-2★)