Review Insights · Google Play
CyberGhost VPN: Secure VPN
CyberGhost SRL · 167,500 ratings · ★ 4.2
4.2
★★★★★
167,500 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I searched for a FREE VPN and yet you come up with a subscription (3 days free trial)" - kyle dodson
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Too Slow
it keeps giving me random countries...i want uk
Absolute trash I do not recommend
Working on Computer but not working on my Mobile Error : Service not reachable, and when I test it in open connection checker It's show another Error : api not reachable. very bad experience
Very bad discomfort app he is asking for money 😡
app doesn't open anymore, it only gives me the loading screen, zfold 7
Pay first 🥇 try later 😜
I searched for a FREE VPN and yet you come up with a subscription (3 days free trial)
total useless
Don't expect a free app.
not advertised properly as free
My dedicated IP location changes every time.. Please Fixed This issue as soon as possible.
No VPN is available with any network settings, "chosen target unavailable" message for several days. What am I paying for
quick & simple .. best vpn i've ever used
bad experience
worst app ever exist
how i can refund because no result found.
not working as app description
there are vastly better VPN apps out there. Had a good deal but the connectivity is garbage. you have a 50/50 shot if itll actually work even with a dedicated IP, and in the 50% of time it works about half of that if youre streaming it looks like about 24 pixel boxes. save your money and look elsewhere.
i don't wanna give bad rating I'm sorry for that but after connecting internet doesn't work it don't even load a tiny website.. download speed gets to absolute zero and upload speed stays in bites not even in kb.. 🥲 tried to change vpn protocols as well tried to connect through wifi/data but same issue
Сразу просит платную подписку, не удалось попробовать
Sentiment summary
80%
Positive (4-5★)
2%
Neutral (3★)
18%
Negative (1-2★)