Review Insights · Google Play
Daniel's Donuts
Redcat Pty Ltd · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
4 negative reviews mention this · 27% of all complaints
★★★★★ "App is so bad I removed it. Just constant errors and frustration. I think it might have worked once." - B C
2
"email"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Got new phone Tried logging in on new phone. Says my details are incorrect. Can't even reset password because error comes up So try signing up again and U say my email address still in use. Yeah, the one U just rejected as not being correct…" - Jet Overgaauw
3
"account"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Account verification doesn't work so you end up not being able to use the app. Epic fail!" - Darryl Chan
4
"wouldn"
3 negative reviews mention this · 20% of all complaints
★★★★★ "When I made my account things were fine but it seemed like the email verification process didn't work, otherwise I wouldn't have constantly gotten a message that was saying only verified members can order, despite the fact I had clicked on …" - Mr Brightside
5
"cannot"
3 negative reviews mention this · 20% of all complaints
★★★★★ "When I made my account things were fine but it seemed like the email verification process didn't work, otherwise I wouldn't have constantly gotten a message that was saying only verified members can order, despite the fact I had clicked on …" - Mr Brightside
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App is so bad I removed it. Just constant errors and frustration. I think it might have worked once.
We are to redeem our points but the app is just frozen. tried uninstalling and reinstalling same thing
I'm still trying to work out how this works
Got new phone Tried logging in on new phone. Says my details are incorrect. Can't even reset password because error comes up So try signing up again and U say my email address still in use. Yeah, the one U just rejected as not being correct Completely idiocy Couldn't even log in with details given to me by Daniels donuts to fix the problem and yet they have done nothing else about it
Account verification doesn't work so you end up not being able to use the app. Epic fail!
Can't verify. Useless
The scanner to make a new account never works
When I made my account things were fine but it seemed like the email verification process didn't work, otherwise I wouldn't have constantly gotten a message that was saying only verified members can order, despite the fact I had clicked on the link sent to me. Even having the verification email resent didn't do anything, nor did copying and pasting into my web browser (as is advised in the email) work. I also cannot delete my account.
Wouldn't register. Rubbish app. Deleted
Didn't work
I tried to join this app. Every time it wouldn't allow. Now I wonder if I really need to eat Daniels or maybe get another brand where I can use app.
Cannot update details I have tried to change details, it allows you to update but when you click update it doesn't let me to change anything. Either disable the update details or allow us to update. This app is also slow to respond, and not really visually appealing. However it functions ok
Could not register, always gives an error "referring number not valid" when nobody referred me so I don't have a number to enter :/
Can't sign up through the app
Email cannot be verified, says 502 bad gateway.
Sentiment summary
0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)