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Data Transfer - MobileTrans

Shenzhen Wondershare Software Co., Ltd. · 30,468 ratings · ★ 3.7

3.7
★★★★★
30,468 ratings
5 ★
19,238 (63%)
4 ★
1,782 (6%)
3 ★
636 (2%)
2 ★
127 (0%)
1 ★
8,657 (28%)
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Top complaints - extracted from 80 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"money"
16 negative reviews mention this · 20% of all complaints
★★★★ "doesn't do anything except waste your time and money. I'm not sure how I can be more descriptive for your passive-aggressive review responder. I used the app. It pretended like it was doing something, and then once it was done nothing was t…" - Justin Kremer
2
"transfer"
10 negative reviews mention this · 13% of all complaints
★★★★ "doesn't do anything except waste your time and money. I'm not sure how I can be more descriptive for your passive-aggressive review responder. I used the app. It pretended like it was doing something, and then once it was done nothing was t…" - Justin Kremer

📋 All 80 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Rana Kamran 6/25/2026 v4.7.40.959
waste of time
★★★★ Justin Kremer 6/22/2026 v4.7.39.958
doesn't do anything except waste your time and money. I'm not sure how I can be more descriptive for your passive-aggressive review responder. I used the app. It pretended like it was doing something, and then once it was done nothing was transferred. So, like I said, it did nothing except waste time and money. In addition, the interface in the app made it look like the in-app purchase would cost about a dollar, but the actual charge was over 10. Very scammy.
★★★★ Mustafa Fsd 6/21/2026 v4.7.39.958
very bad experience
★★★★ Raifah Khatoon 6/18/2026 v4.7.39.958
fake
★★★★ Khalid Ahmad Shirzad 6/18/2026
need to pay money
★★★★ Anurag Mishra 6/18/2026 v4.7.39.958
I cancelled my subscription within a few hours on the same day and did not use the service at all. am unable to login any where and couldn't transfer data.There is no service after payment
★★★★ Kevin Bao khang 6/18/2026 v4.7.39.958
I didint mean to subscribe and doesn use it at all but the company charge us and do not give a refund
★★★★ Videpal Hilary Ltu 6/18/2026
donot use cheap. and hopeless softwares to corrupt others mobiles. since it never works in reality only an icon show piece.
★★★★ Tobias Wright 6/16/2026 v4.7.38.952
Scam site, steals money, no responses, does nothing.
★★★★ MaT DoN 6/15/2026
scam
★★★★ Trevin Bird 6/12/2026
Bought to use to transfer texts from Android to Apple. It made me purchase on both devices, and then it wasn't able to send texts or call history even with the cables connected.
★★★★ Jami Stack 6/11/2026 v4.7.37.944
I unsubscribed the same day $24.99 was withdrawn from my bank. How do I get a refund? I never used the app.
★★★★ MUHAMMAD USMAN RIAZ KAMBOOH 6/7/2026 v4.7.37.944
minus 5 star
★★★★ Sindhu Lekha 6/7/2026 v4.7.37.944
useless app,they need money
★★★★ Mohd Alam 6/6/2026
worst app when lots of app are free why we given you money 💰
★★★★ Sarfaraz Alam 6/6/2026
Free are already available in playstore why we give you money
★★★★ Juan Martinez 6/5/2026 v4.7.37.944
money hungry app i can't even do anything without paying don't get this app!
★★★★ SHYAM SUNDAR SHARMA 6/4/2026
bekaar ha bhai 🗣️🗣️
★★★★ Andrew Pawlicki-Sinclair 6/3/2026 v4.7.37.944
Total scam/ripoff: made me pay for it twice on both phones, and then it would only transfer if I disabled "find my iPhone" which you CANNOT do if you have Apple Care. BEWARE!
★★★★ Nareandra Ratnawat 6/2/2026 v4.7.37.944
I have buy the product however i haven't get the acess.
★★★★ RIDOY Yt 6/2/2026
লের এর এপ টাকা লাগে
★★★★ Dan Kane 6/2/2026 v4.7.37.944
Paywall
★★★★ Kyash Money 5/30/2026 v4.7.37.944
total was of time and my money. please issue a refund. the app doesn't work and it feels like a scam!
★★★★ Loveth Chuks 5/30/2026 v4.7.37.944
very useless app, no option to subscribe for 1 month, how can I pay for one year subscription
★★★★ Prashant Badiger 5/27/2026 v4.7.37.944
weast app
★★★★ baljit singh 5/27/2026 v4.7.37.944
only paid
★★★★ Helium 5/26/2026 v4.7.36.941
I've never had an app require me to subscribe (demanding over $25 immediately) before I can even enter it. Didn't even get a chance to use it. What hot garbage this company is full of.
★★★★ Achraf The BAALY 5/25/2026 v4.7.36.941
I cancelled my subscription within a few hours on the same day and did not use the service at all. It is unacceptable that my refund has still not been processed. I expect a full refund immediately according to your refund policy, otherwise I will dispute the charge with my bank and leave negative reviews about this experience.
★★★★ Jerry Oneal 5/25/2026 v4.7.36.941
This app is Junk,It forces you to purchase it to do anything, I purchased it to transfer my messages from android to iPhone, would not do it, did not even give me option to do it, do not waste your money like I did.
★★★★ Valee Shan 5/24/2026 v4.7.36.941
app is not free
★★★★ Marco De Torres 5/19/2026
I downloaded and subscribed to the app, but it did not resolve the issue of transferring data from iOS to Android. I did not use the app and requested a refund through Google Play within 24 hours. My subscription was immediately cancelled, but the refund request was denied and I was advised to contact the developer. Since the subscription was cancelled and the app was not used, how can I get a refund?
★★★★ Shantnu Kumar 5/18/2026 v4.7.36.941
only for paid membership 😕
★★★★ Michael Elkin 5/17/2026 v4.7.36.941
Absolute trash. just wants money, cannot do anything without subscription. even for one transfer need to pay, cannot even see if it can copy data. complete garbage.
★★★★ Ejsjbsnw Lsjjsnwnw 5/14/2026 v4.7.36.941
trash ap
★★★★ Faith Ambrose 5/14/2026 v4.7.36.941
I am writing to formally request a refund for a recent subscription charge that was processed on my account. I subscribed to your app through the Google Play Store on my Android device, and I was charged ₦45,000 instead of the ₦3,600 amount that I expected and intended to pay. This charge was not what I agreed to at the time of subscription. The price shown to me during my selection process was ₦3,600, and I proceeded with the subscription based on that information. I did not knowingly selected
★★★★ Hupla Alfi 5/14/2026 v4.7.36.941
Useless, because it cannot be used to transfer data from Android to Android
★★★★ Stephen Mayikuva 5/13/2026 v4.7.36.941
very useless and unreliable pushing for pay even before trial wasted my data downloading it
★★★★ Mohammed Kazi 5/10/2026
Everything Seems Paid..!!
★★★★ Aishat Jumat 5/10/2026 v4.7.36.941
The service is poor and is pissing me off
★★★★ Nandru Yakobu 5/9/2026
not interested this is fake app 😞
★★★★ VinuBhai Dhapa 5/7/2026 v4.7.36.941
this aap is so bad 👎
★★★★ Shabuddin Shaikh 5/6/2026 v4.7.36.941
Asking for money before even using one
★★★★ M Workz 5/4/2026
Not good app. doesn't restore completely. i read carefully and followed all steps several times. but same results. couldn't recover many chats
★★★★ Geoff Phillips 5/4/2026
Expensive subscription only. Intrusive ads. No thanks. Uninstalled immediately.
★★★★ Priscila Valier 5/3/2026 v4.7.36.941
Garbage. I want my money back!
★★★★ KAJAL BANERJEE 5/2/2026 v4.7.36.941
This doesn't work, why are you charging for something which does not work. Only WhatsApp business data was required, that also didn't transfer. Refund the amount.
★★★★ Siti Syahirah Abdul Wahid 5/1/2026
need money to transfer
★★★★ Nandani mishra Mishra 4/30/2026
worst Chinese aap, want money for each and every action. And it's ads are misleading
★★★★ Mike Homme 4/30/2026
this app is trash don't download
★★★★ Bob C 4/29/2026
The description said 83 cents for transfer. I signed up and did one transfer. Found I was charged $10.59. This is very misleading. I didnt even get asked to sign into an account, just asked for my credit card info. I have no way to cancel!

+ 30 more in the clipboard copy

Sentiment summary

69%
Positive (4-5★)
2%
Neutral (3★)
29%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.