Review Insights · Google Play
DAZN - Watch Live Sports
DAZN · 626,680 ratings · ★ 4.5
4.5
★★★★★
626,680 ratings
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Top complaints - extracted from 59 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
14 negative reviews mention this · 24% of all complaints
★★★★★ "Very disappointing experience with DAZN. I subscribed because I wanted to watch FIFA matches, but after paying, I still could not watch the content. The app showed a message saying it was “not authorized” or unavailable, even though the sub…" - Arstek Nurbek
2
"money"
9 negative reviews mention this · 15% of all complaints
★★★★★ "A payed app with very bad definition. In 2026 without a decent HD quality is not Worth the money. you get ads also. assistance takes hours to respond!!" - Jim Fugazi
3
"watch"
9 negative reviews mention this · 15% of all complaints
★★★★★ "payed to watch a fight they charged me twice and wont refund the other payment customer service are terrible" - Moto Rock Hughes
4
"live"
8 negative reviews mention this · 14% of all complaints
★★★★★ "terrible laggy design. You need to fire whoever designed this app. the customer experience is terrible. the app basically crashes when you go from wifi to mobile internet instead of smart switching. if you minimise the app while you're watc…" - Wesley Tynan
5
"charged"
7 negative reviews mention this · 12% of all complaints
★★★★★ "payed to watch a fight they charged me twice and wont refund the other payment customer service are terrible" - Moto Rock Hughes
6
"cancel"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Avoid this company at all cost! Customer support is 0, they will do anything to lock you in to contract and make it as difficult as possible to cancel, when you cancel you still have to pay but cannot use the service you pay for.. even when…" - Beau Collings
7
"service"
6 negative reviews mention this · 10% of all complaints
★★★★★ "payed to watch a fight they charged me twice and wont refund the other payment customer service are terrible" - Moto Rock Hughes
8
"been"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Avoid this company at all cost! Customer support is 0, they will do anything to lock you in to contract and make it as difficult as possible to cancel, when you cancel you still have to pay but cannot use the service you pay for.. even when…" - Beau Collings
📋 All 59 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
is very slow
A payed app with very bad definition. In 2026 without a decent HD quality is not Worth the money. you get ads also. assistance takes hours to respond!!
payed to watch a fight they charged me twice and wont refund the other payment customer service are terrible
terrible laggy design. You need to fire whoever designed this app. the customer experience is terrible. the app basically crashes when you go from wifi to mobile internet instead of smart switching. if you minimise the app while you're watching something and then go back to it it crashes the stream. also, opening and watchingstreams takes way too long and too many button clicks. I need to click the stream, click watch, then click watch live. I have to then close the fanzone. Aweful, just aweful
not come live
Very disappointing experience with DAZN. I subscribed because I wanted to watch FIFA matches, but after paying, I still could not watch the content. The app showed a message saying it was “not authorized” or unavailable, even though the subscription was active. This is very frustrating. If certain matches or content are not available in my region, this should be clearly explained before taking payment. Customers should not be charged first and only then discover that they cannot watch what the
not streaming games live
I was tricked into an annual membership that I didn't want (I wanted monthly) and then I paid extra to break that contract, which only appears change me to a monthly plan after my annual contract expires. There is all sorts of deceptive tactics involved and I'm now paying hundreds of dollars when all I wanted was to watch the Champions League Final. Their help system is all AI. I will never subscribe to Dazn again.
giorno 16 di giugno ( questo mese)ho pagato 29,99 euro per vedere mondiali di calcio da ieri ( 28 giugno) non riesco più vedere le partite e non riesco trovare un modo a parlare con qualcuno che mi dice cosa devo fare, e email di loro e non valido, allora? io per anni avevo dazn in Germania e mai avuto problemi e potevo chiamare a numero di telefono a parlare con loro, adesso qui. in Italia non lo so che cosa devo fare? mandami una email valida e così vi mando il mio email
keeps freezing, terrible streaming quality. a trash app
it doesn't work good
Pésima experiencia con la app repleta de anuncios y lenta, la navegación horrible, intentan llevarte a su sitio de apuestas todo el tiempo, un timo.
no live
this is not working app seriously
Avoid this company at all cost! Customer support is 0, they will do anything to lock you in to contract and make it as difficult as possible to cancel, when you cancel you still have to pay but cannot use the service you pay for.. even when your subscription has been cancelled they renew it and then claim it was active. a company that has completely lost sight of the customer and customer service.
bad
good
charged me 120$ bcs I canceled my subscription bcs they won't play the world cup. what kind of sports app doesn't play the main sport event. money rippers scamers
it is tripping
DAZN use to be great. You could get really good fights and all you had to do was pay a subscription fee. And it included a lot of other content you could enjoy. Now you gotta pay for everything. PPVs on a subscription service is absurd. And having other add-ons that cost more money is dumb and greedy. The worst part is the cancellation process. Once you sign up you're locked in for the year. I probably won't even use it again because everything I wanna watch is an extra cost.
cant link to tv
Make it difficult to unsubscribe cancel subscription
I have a subscription and they still want me to pay full price for the fight this is B.S. I'M going to cancel it not worth it
I pay 77 and they kick me out after prelim
predatory monopolistic company
boo this app. taking more money then they're supposed to.
Dreadful usability on the app, you have to leave and go to a separate website to buy PPV fights. The app layout is awful.
beware!! this company will try to scam you. I wanted to try their streaming service by subscribing to a monthly pass. and they tried to force me to pay for the annual subscription when I tried to cancel. I had to call customer service and even then, they still charged me with a "cancellation fee". Bad company!
pagar y ser forzado a ver anuncios es ridículo.
Imposible suscribirse, se bloquea la app constantemente. 0 fiabilidad si voy a pagar por esto.
Full of bugs and broken this app is poorly developed. Put more effort into development and backend. Get a completely new development team.
Too many technical issues too often. unacceptable for such an expensive app. Not recomended.
このアプリについて、本当に不思議に思うことがあります。こんなに料金が高いのに、ここまで古くて動作や使い勝手が悪く、魅力のないアプリでいいのでしょうか。 例えば、サッカーを見ながら運転中に地図を確認したり、誰かにメッセージを送ったり、ほかのアプリを少し使おうとすると、すぐに動画が止まったりアプリから出てしまいます。 これほど人気があり、しかも料金も高いアプリなのに、このような基本的な機能がないのは本当に信じられません。ぜひアップデートして改善してほしいです。他のアプリは、このアプリの3分の1ほどの価格でも、画面分割やピクチャー・イン・ピクチャー（PiP）に対応していて、動画を見ながら地図を使ったり、メッセージを送ったり、複数の言語を確認したりできます。
malísima, pagas por ver deporte y encima lo primero q ves si o si es publicidad
Horrible..... Been a subscriber for years but now the app on both cellphone and TV has zoo many glitches, it freezes, it stops, it resets, it's very slow. And no, it's not wifi, the only positive thing is, it has all the games I want to watch, otherwise I would change to another app....
el video sale sin brillo. teniendo el brillo del teléfono al máximo y es imposible ver en exteriores. salís de la app y se ve bien así que es el reproductor de la app. para que tener la app en el teléfono si no es para ver cuando no tengo la tele
Horrible app, horrible company. Slow, interruptions all the time, poor customer service handling, designed to make you buy annual rather than monthly subscription on accident, etc etc. Prime example of why monopolies are bad for the consumer. Avoid if at all possible.
Terrible cancelation plans. Canceled my subscription on 22 JUN 2026. but I still have to pay monthly until 21 JUN 2027. Like what is even that. I have to pay 35 dollars a month for a year for something I canceled the subscription too. This app is such a scam.
i paid to watch one fight now you trying to take more money there is no opt out button. i will now have to contact my bank to stop you... i only wanted to watch eddy hall and tommy furry fight. stop trying to take money shortly after the fight i paid to watch fight... stay away from this site....
Purchased for FIFA but cannot watch live games, just score updates. Just check Google for same info. DO NOT WASTE YOUR MONEY! GPS-Would have been nice to know before I paid for it or had a refund...
they make it impossible to cancel do not get a subscription, also kept getting charged already for 4 months. and you will never talk to a person only online chats back and forth.
it locks you in a 12 month contract. and I used it for only 4 hours. I did reach out. they said it's a 12 month contract. nothing can be done. I had to reach a upper up person. thanks for the help. I got to cancel it. what a nightmare
TV app is spotty with connecting with too much buffering despite no speed issues on mobile or other apps.
Purchased the Eddie Hall fight as a one off and have been charged £25 for an extra month subscription that I didn't agree to.
Do not install! I paid for one single boxing event and this outfit have charged me for a monthly subscription I did not select. Looking on the internet in not the first person to have been scammed by their dodgy practices. Zero stars if it was an option and will never use again.
doesn't open at all on phone or TV , GUTTED
Buggy and Broken Aesthetically the design looks good but there are so many bugs. Should prioritize good development rather than just the cheapest methods you can find.
Spam not real live us I'm looking for
ads ads ads, slow slow slow. I can't believe I wasted money on them. 100% choose another provider when available.
this app gets 1/2 star no live WNBA track &Field just stop trying 2 stream please
+ 9 more in the clipboard copy
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
10%
Negative (1-2★)