Review Insights · Google Play
Decathlon Coach - fitness, run
Decathlon · 89,562 ratings · ★ 4.2
4.2
★★★★★
89,562 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"activity"
6 negative reviews mention this · 18% of all complaints
★★★★★ "hopeless app, doesn't work in any aspect. week one, none of my activity points showed up on my profile so i didnt earn anything. week 2, i loaded 4+ hours of sport activities and it still shows i did 0/180 minutes. why even bother having th…" - MJ
2
"doesn"
5 negative reviews mention this · 15% of all complaints
★★★★★ "hopeless app, doesn't work in any aspect. week one, none of my activity points showed up on my profile so i didnt earn anything. week 2, i loaded 4+ hours of sport activities and it still shows i did 0/180 minutes. why even bother having th…" - MJ
3
"work"
5 negative reviews mention this · 15% of all complaints
★★★★★ "hopeless app, doesn't work in any aspect. week one, none of my activity points showed up on my profile so i didnt earn anything. week 2, i loaded 4+ hours of sport activities and it still shows i did 0/180 minutes. why even bother having th…" - MJ
4
"points"
5 negative reviews mention this · 15% of all complaints
★★★★★ "hopeless app, doesn't work in any aspect. week one, none of my activity points showed up on my profile so i didnt earn anything. week 2, i loaded 4+ hours of sport activities and it still shows i did 0/180 minutes. why even bother having th…" - MJ
5
"session"
4 negative reviews mention this · 12% of all complaints
★★★★★ "perd le GPS en permanence et toutes les données cardio selon ses humeurs (un coup visible, un coup non après une session) quand elle ne perd pas carrément tout l'historique cardio (c'est mon cas en ce moment). Je ne sais pas qui maintient c…" - Gaël Duez
6
"keeps"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Worst app, I am using it only for the rewards. However, the app keeps stopping. The app does not have any device battery restrictions, even if I keep the app open, it stops after some time. So, it's extremely unreliable and doesn't track ac…" - Norville Cooper
7
"track"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Worst app, I am using it only for the rewards. However, the app keeps stopping. The app does not have any device battery restrictions, even if I keep the app open, it stops after some time. So, it's extremely unreliable and doesn't track ac…" - Norville Cooper
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
hopeless app, doesn't work in any aspect. week one, none of my activity points showed up on my profile so i didnt earn anything. week 2, i loaded 4+ hours of sport activities and it still shows i did 0/180 minutes. why even bother having this app if it doesn't do the basics as its supposed to?
perd le GPS en permanence et toutes les données cardio selon ses humeurs (un coup visible, un coup non après une session) quand elle ne perd pas carrément tout l'historique cardio (c'est mon cas en ce moment). Je ne sais pas qui maintient cette app mais cela ne fait vraiment pas honneur à l'habituel qualité de Decathlon... (et oui l'économiseur de batterie est enlevé. même si j'apprécie la réponse)
Worst app, I am using it only for the rewards. However, the app keeps stopping. The app does not have any device battery restrictions, even if I keep the app open, it stops after some time. So, it's extremely unreliable and doesn't track activity correctly.
Getting worse with every update - are you vibecoding now? - I have to login multiple times - password-less sign in not working: the email says that the lunk is valid for four hours, but the app says that the link is outdated - GPS signal very unstable (yes, battery saver switched off)
This app used to be great but now it keeps erasing my active minutes so I need get the weekly member points any more. It's annoying, and puts me off recording my sports and activities.
error 404 when trying to log in
it says you'll get the points if you exercise 1hr a week. I am doing 40mins daily, adding new follow-ups which are all in the history and the next day? it's 0 again. SCAM.
you need a degree in computer science and a shedload of patience to make this device work!
when it decides not to synch your session, you can't help but wonder how the developers could be so incompetent
Depuis plusieurs mois, il est impossible de se connecter sur mon compte Decathlon avec l'application Android. Aujourd'hui (23/03/2026) j'ai désinstallé et réinstallé l'application avec la dernière mise à jour. Heureusement que le site internet fonctionne encore...
I connected this app to a heart rate monitor and then it asked me to select my heart rate from a menu. I connected the device so you could tell me what my heart rate was!!
to many questions and forced answers at account creation
My work out session would not synchronize with my rewards account
this app only connects to the HRM belt whenever it feels like it. when it does it only connects half the heart data. support is unresponsive. and you can't customise time format to 24h only to am/pm. which is disappointing for a french company to use foreign developers.
when I completed the running free training session and click on share and personalised image and then clicking on map or relief its not loading the map. it is showing as "We are encountering a technical error, please use another style or try later". please fix it as soon as possible or let me know if I need to make any settings but i don't think so.
The app doesn't show any notifications during training. Broken.
The programs on the website do not lunch on the app!!! I can't even find them on the app to lunch them directly from it!!
Utólagos módosítás a véleményen. Az app jó volt egy darabig, de elrontották. Minden indításkor bejelentkezést követel, nem találja a regisztrációt, az elmentett felhasználónév+jelszó nem működik, azt mondja hogy küld egy kódot, de nem küld. Pedig nem lennének nagy elvárásaim: a mellpánt érzékelje és rögzítse a pulzust, aztán utólag feltöltse a felhőbe, ahol megvan a többi adat is. Keresek egy másik appot... Kár, mert egy darabig tök jó volt és örvendeztem vala neki, de most már csak bosszant
Keeps crashing. Not a single activity recorded.
I download and I delete all the time register and register my red zero
Before the last update, I used to keep the GPS data for up to six hours, even in airplane mode, without any issues. Now, it keeps losing half the track every time. Maybe you just don't want me to earn any more extra points!
Nem lehet bejelentkezni. használhatatlan.
waste of time - will not connect to decathlon hrm belt
auto stops not able to track real time , apps is not suitable
It was great...now the synchronization has stopped working
From the very beginning they moan about "energy saving", even though the phone is in the normal mode. As it turns out, by "energy saving" they mean lack of permanent location permission, must be very curious people. Granting it won't improve anything, the speed gauge will still show weather on Mars. Activity upload awfully broken, "synchronisation" often fails, sometimes irrecoverably.
There is a bug on the app. When I enter my birthday in the correct format, it says incorrect format so I cannot sign up and join the plan. Please could you try and fix this as I really want to use this app for my running! I used it years ago and really loved it but fell out of running. Thanks!
Sometimes it doesn't add all logged activities for the week total... so you spend time logging in and it doesn't work to get the points. No way of knowing why it doesn't consider some activities, or which one doesn't count. sadly unreliable. No automatic sync, so if you don't have an Internet connection when ending your training you have to go back and sync manually! app doesn't start on pixel 8, if it's not connected to the Internet! I love décathlon, but the app is not a success.
During sessions there is Constant loss of gps. The app has a mind of it own. It needs to be updated.
The constant having to renew your password is extremely annoying
Good Aesthetics, connects well to the heart rate monitor but I when try to select a workout nothing happens so I can't track my heart rate during exercise. Also you can only save 1 profile. I'm using this with clients to track their heart rate during activity, so would be good to have an option to select a workout that isn't under yourself as not all clients will buy their own monitors.
Since a recent update, the application has started to require network connectivity when I want to start tracking an activity, although I was logged to it earlier, otherwise it asks to Log in / Sign up. This makes it largely unusable as there is usually no Wi-Fi available out there.
Every day I need to deinstall and then reinstall the app on my phone. Otherwise it won't work. The permanent screen-on option sometimes works, more often it doesn't. Changing orientation from portrait to landscape doesn't work. I have a Samsung A54
Sentiment summary
80%
Positive (4-5★)
8%
Neutral (3★)
11%
Negative (1-2★)